Clinical Liaison

The Spaulding Rehabilitation Hospital Corporation; Cambridge (MA); Hybrid; USD 47,000 - 69,000; Full time

Job summary

The Spaulding Rehabilitation Hospital Corporation in Cambridge, MA is seeking a Community Outreach Specialist on a full-time hybrid schedule (4 days in person, 1 day remote) with occasional weekend/holiday rotation.

You will develop outreach strategies, educate partners, and build referral pathways while collaborating with discharge planners to connect patients with hospital services. A MA clinical license is required for eligible roles (RN, PT, OT, SLP, LCSW/LICSW).

Qualifications

• Bachelor’s degree in healthcare management, public relations, or related field is required.
• Experience in community outreach and healthcare/managed care preferred.
• LCSW/LICSW, RN, PT, OT, SLP licenses are listed as acceptable credentials.

Responsibilities

• Develop and implement outreach strategies to connect with local community organizations and healthcare providers.
• Build and maintain relationships to promote hospital services and create referral pathways.
• Educate partners about hospital programs and resources for patients and communities.
• Collaborate with discharge planners and clinicians to facilitate patient referrals and smooth transitions.
• Represent the hospital at community events and health fairs to raise awareness.

Skills

Community outreach

Relationship building

Communication

Public relations

Education

Healthcare Management degree

Public Relations degree

Related Field degree

Job description

Site: The Spaulding Rehabilitation Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryThis is a full-time position working a hybrid schedule of 4 days in person and 1 day remote. This position also rotates weekends and holidays.Ideal Candidate:- Liaison experience preferred- IRF/acute rehab experience preferred- Active, clinical license in MA required (RN, PT, OT, SLP, LCSW/LICSW)SummaryResponsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.Does this position require Patient Care?YesEssential Functions-Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.-Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.-Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.-Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.-Conduct assessments to identify healthcare needs and gaps in the community.-Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.-Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.QualificationsEducationBachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsLicensed Clinical Social Worker [LCSW - State License]Licensed Independent Clinical Social Worker [LICSW - State License]Occupational Therapist [State License] - Generic - HR Only preferredPhysical Therapist [State License]Registered Nurse [RN - State License]Speech-language Pathologist [State License]ExperienceCommunity Outreach Experience 2-3 years required and Healthcare/Managed Care Experience 1-2 years requiredKnowledge, Skills and Abilities- Knowledge of local healthcare resources and community organizations.- Familiarity with healthcare regulations, privacy laws, and ethical standards.- Strong communication, presentation, and interpersonal skills.- Ability to establish and maintain positive relationships with varied stakeholders.- Excellent organizational and time management abilities to manage multiple initiatives simultaneously.- Valid driver's license and willingness to travel within the community as needed.Additional Job Details (if applicable)Physical RequirementsStanding Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeHybridWork Location1575 Cambridge StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$34.13 - $49.63/HourlyGrade7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.