Clinical Liaison

LilyCare; Albuquerque (NM); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical insurance (PPO plan)

401(k) retirement plan

Company-paid long-term disability

Paid time off and holidays

Mileage reimbursement

Job summary

LilyCare Hospice in Albuquerque is seeking a Hospice Clinical Liaison (RN) to build our referral network and guide families to hospice at the right moment. You will own the Albuquerque territory, educate care teams on hospice eligibility, review referrals, and coordinate with the Clinical Director on complex cases.

The role requires NM RN licensure, 2 years RN experience (hospice/home health preferred), existing local referral relationships, and a valid driver’s license.

Qualifications

• RN license in NM or compact state.
• Two years RN experience; hospice/home health/palliative care preferred.
• Existing relationships with Albuquerque-area referral sources are advantageous.
• Comfort starting conversations with physicians, discharge planners, and families about end-of-life care.
• Valid driver’s license and reliable transportation.

Responsibilities

• Own the Albuquerque territory and build/grow referral relationships with hospitals, SNFs, ALFs, and physician practices.
• Educate physicians, discharge planners, and case managers on hospice eligibility and Medicare hospice benefits.
• Review referrals, obtain H&P and records, coordinate with Clinical Director on complex cases.
• Meet with patients and families to discuss goals of care and what hospice at home looks like.
• Hand off admitted patients to RN Case Manager and team; track referrals and document in EMR.

Skills

Relationship building

Communication with physicians

Time management

Education

RN license in NM or compact state

Job description

Hospice Clinical Liaison (RN)

LilyCare Hospice is a community-based hospice serving patients and families across the greater Albuquerque area. We are hiring a Hospice Clinical Liaison to help build our referral network from the ground floor and guide families to hospice at the right moment.

Benefits

• Medical insurance (PPO plan)
• 401(k) retirement plan
• Company-paid long-term disability coverage
• Paid time off and holidays
• Mileage reimbursement

Duties and Responsibilities

• Own the Albuquerque territory as our Hospice Clinical Liaison - build and grow referral relationships with hospitals, skilled nursing facilities, assisted living communities, and physician practices
• Educate physicians, discharge planners, and case managers on hospice eligibility and the Medicare hospice benefit, and remove the barriers that keep patients from being referred in time
• Review incoming referrals, obtain the H&P and clinical records needed to evaluate eligibility, and coordinate with the Clinical Director on complex cases
• Meet with patients and families to discuss goals of care and explain what hospice at home actually looks like
• Hand off admitted patients cleanly to the RN Case Manager and interdisciplinary team, track referral activity, and document accurately in the EMR

Compensation and Schedule

The Hospice Clinical Liaison role pays $90,000 - $105,000 per year based on experience. Full-time, Monday - Friday days with flexibility to meet referral sources when they're available. Territory is the greater Albuquerque area, based out of our office at 4811 Hardware Dr NE, Albuquerque, NM.

Skills and Qualifications

• Current RN license in New Mexico or a compact state
• Two years of RN experience; hospice, home health, or palliative care experience strongly preferred
• Existing relationships with Albuquerque-area referral sources are a significant advantage
• Comfort initiating conversations with physicians, discharge planners, and families about end-of-life care
• Valid driver's license and reliable transportation