Clinical Laboratory Manager (Lab Support Services, Reference Lab, Phlebotomy)

University of Arkansas; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

The University of Arkansas is seeking a Clinical Lab Manager for its Reference Laboratory and OPC-CIBD Phlebotomy Laboratories. This managerial role involves oversight of laboratory operations, ensuring compliance with regulatory standards, and maintaining effective communication with all levels of staff. Candidates should possess a bachelor's degree in medical sciences and relevant supervisory experience.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• 5 years lab experience, with 2 years supervisory experience.
• Experience with Microsoft Office and lab regulations.
• Knowledge in Lab Support, Customer Service, and Clinical Lab Fee Schedule.

Responsibilities

• Oversee day-to-day lab operations ensuring compliance.
• Maintain effective communication with staff and leadership.
• Implement and follow policies and procedures.

Skills

Supervisory skills

Analytical thinking

Interpersonal skills

Problem-solving skills

Education

Bachelors Degree in medical sciences or related field

Master Degree (preferred)

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

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Closing Date:

07/19/2025
Type of Position: Management - Operations
Job Type: Regular
Work Shift: Day Shift (United States of America)

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail] .

Department: ICE | LPSL CPATH Clinical Laboratory

Department's Website:

Summary of Job Duties: The Lab and Pathology Service Line Clinical Lab Manager for the Reference Laboratory and OPC-CIBD Phlebotomy Laboratories is responsible for a broad range of activities that are critical to the functioning of the service line. The objective of the manager is to ensure oversight of the services and ensure there is support to the senior manager, division director, section director, CLIA lab director and laboratory director within the core laboratory.
Qualifications:

Minimum Qualifications

• Bachelors Degree in medical sciences, medical technology, biology, chemistry, or other ASCP approved discipline

• plus five (5) years of laboratory experience required with 2 years general supervisory experience

• Experience with Microsoft Office (Excel, PowerPoint, Word), developed training and executed for laboratory instrumentation and/or processes, develop SOPs, served as point person during regulatory inspection (CAP, CLIA, JCAHO, etc), worked with inventory control (ordering, receiving, maintaining supplies)

Preferred Qualifications

• Master Degree (MBA, MSOM, MHA, MLS or other applicable Master Degrees).
• 5 years supervisory experience
• ASCP or equivalent
• Knowledge in Client Services/Customer Service, Lab Support, Reference, Phlebotomy services, Epic IT, Beaker, New Test Set up and Knowledge of building a Clinical Lab Fee Schedule

Additional Information:

Responsibilities:

• This oversight insures that day to day operations go smoothly and that information that enhances integration and communications is shared and exchanged.
• The manager position requires a wide degree of judgement to successfully enact his/her duties.
• The manager must be an analytical thinker while setting goals, prioritizing competing demands and managing supervisor tasks while communicating with all levels of leadership.
• Must demonstrate highly effective interpersonal skills by maintaining good working relationships with all programs and divisions within the department and LPS.
• Additionally, the manager must make effective use of the organizations resources.
• The manager is required to demonstrate complex problem-solving skills by anticipating, analyzing, interpreting and solving problems within accordance with the mission and goals of the Lab and Pathology Service Line and the broader institution.
• Must maintain confidentiality of highly sensitive strategic and personnel related information.
• Must maintain frequent and timely communication with collection and clinic staff regarding schedule changes and ensure flow of information to appropriate laboratory staff.
• The purpose of the manager is to oversee and ensure all approved policies and procedures are implemented and are followed. Oversee proper documentation, investigation and quality assurance, corrective actions and timely implementation.

PHYSICAL REQUIREMENTS

Stand: Frequently

Sit: Occasionally

Walk: Frequently

Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally

Lift and carry weight: 25 lbs

Push and pull weight :25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

Physical Environment : Inside Medical Facility Environment

Noise Level : Moderate

Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity

Hazards: Biological, Chemical, Dust, Electrical, Fumes/Gases/Odors, Radiation, Sharp objects/tools

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

License or Certificate (see special instructions for submission instructions), Proof of Veteran Status, Unofficial/Official Transcript(s)
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding
Frequent Physical Activity: Crouching, Feeling, Grasping, Kneeling, Lifting, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting, Standing, Talking, Walking
Occasional Physical Activity: Crouching, Kneeling, Lifting, Stooping
Benefits Eligible: Yes