Clinical Lab Technician II / Laboratory Service Center / Full Time / Days

Children's Hospital Los Angeles; Los Angeles (CA); On-site; USD 46,000 - 81,000; Full time

Job summary

Join a nationally recognized pediatric care leader where your contributions will make a difference in the lives of children and families. This role offers the opportunity to support a dynamic laboratory team, ensuring the highest standards of service excellence and HIPAA compliance. With a focus on innovation and patient-centered care, you will thrive in an environment that values your skills and dedication. Enjoy a rewarding career with competitive pay and benefits, all while making a meaningful impact on healthcare transformation for children. Your work matters here!

Qualifications

• 1+ years of experience in a large laboratory or academic institution.
• Knowledge of medical terminology and strong communication skills.

Responsibilities

• Support Laboratory Service Center operations and manage patient reports.
• Assist with test orders, scheduling, and customer inquiries.

Skills

Customer Service

Communication Skills

Critical Thinking

Medical Terminology

High-Volume Data Entry

Education

High School Diploma

AA Degree

Job description

NATIONAL LEADERS IN PEDIATRIC CARE
Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California.

Here, world-class experts in medicine, education, and research work together to deliver family-centered care over half a million times each year. More than 350 programs and services are offered, each designed specifically for children, covering everything from primary to complex critical care.

The future of CHLA is bright, with investments in technology, research, and innovation aimed at creating care that is personal, convenient, and empowering. Our scientists collaborate with clinical experts to translate laboratory discoveries into tailored treatments for each patient. Together, CHLA team members will transform healthcare into health transformation.

Join a hospital where your work will truly matter—to you, your colleagues, and most importantly, our patients and families. While challenging, the work is always rewarding.

It’s Work That Matters.

Overview

Schedule: Primarily 2nd shift, 1:30 pm - 10:00 pm, Monday - Friday, with variations based on business needs, including weekend rotations.

Purpose Statement/Position Summary

Under direct and constant supervision of licensed technical/clinical personnel, the Clinical Laboratory Technician II functions as an unlicensed staff member in a licensed clinical laboratory, performing duties approved by California business code 1269, CLIA, and other regulatory agencies. Responsibilities include supporting all activities of the Laboratory Service Center operations, managing inbound/outbound calls, scheduling, patient report access and fulfillment, assisting with test orders and specimen requirements, providing price quotes, troubleshooting customer issues, supporting quality assurance programs, and performing registrations and activities for PLM’s Outreach Program. All duties must be performed with the highest level of HIPAA compliance, service excellence, and respect for all customers. The technician may take direction from a Lead or Senior level staff member.

Minimum Qualifications/Work Experience: At least 1 year of experience in a large laboratory or academic institution is required; clinical or research lab experience is highly preferred. Must have knowledge of medical terminology to understand and discuss technical aspects of pathology and laboratory medicine. Strong customer service, communication, and critical thinking skills are highly preferred. Experience with high-volume data entry is also preferred.

Education/Licensure/Certifications: High school diploma or equivalent required; AA degree preferred.

Pay Scale Information

$46,800.00 - $80,850.00

CHLA values each team member's contribution. Final starting pay will depend on factors such as education and experience. The listed pay scale generally applies to candidates meeting the specified qualifications. Additional compensation may be offered for candidates exceeding these requirements. We offer a competitive package with benefits to support your needs. CHLA is excited to welcome you to our organization where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health, both locally and globally. As a Magnet teaching hospital, it offers an environment rich in learning, rooted in care and compassion, and dedicated to thought leadership and support. CHLA has been affiliated with the Keck School of Medicine of USC since 1932.

At CHLA, our work matters—and so do our team members. We are an Equal Employment Opportunity employer, considering all qualified applicants without discrimination based on race, color, religion, creed, national origin, sex, gender identity, age, disability, sexual orientation, marital status, veteran or military status, genetic information, or other protected categories. We also consider qualified applicants with criminal histories, in accordance with applicable laws, including the LA City and SF Fair Chance Ordinances.

Qualified applicants with disabilities are entitled to reasonable accommodations under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources for assistance with the application process.

Our diverse experiences, perspectives, and backgrounds enable us to better serve our patients and foster a strong community at CHLA.