Clinical Lab Support Rep - Part Time - 8am-1:30pm

Children's National Hospital; Washington (District of Columbia); On-site; USD 42,000 - 83,000; Part time

Job summary

Children's National Hospital is seeking a part-time Clinical Lab Support Rep to provide patient and administrative support in their laboratory operations. Responsibilities include specimen processing, patient registration, and general clerical duties. The ideal candidate will have at least 2 years of experience in a clinical setting and a high school diploma.

Benefits

Sign on Bonus

Flexible scheduling

Healthcare benefits available

Qualifications

• 2 years related experience in an accredited clinical setting.
• Excellent communication skills and customer service.
• Ability to process specimens and perform clerical duties.

Responsibilities

• Provide patient services and administrative support in laboratory operations.
• Process and handle specimens according to established protocols.
• Train employees and assist in department tasks.

Skills

Patient Interaction

Specimen Processing

Administrative Support

Education

High School Diploma or GED

Job description

Clinical Lab Support Rep - Part Time - Friendship Heights

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Clinical Lab Support Rep - Part Time - Friendship Heights

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Children's National Hospital provided pay range

This range is provided by Children's National Hospital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$42,224.00/yr - $82,430.40/yr

$5,000 Sign on Bonus Eligible

The Clinical Lab Support Rep will perform tasks in accordance with established policies and procedures as dictated by the specific section. Will provide patient services and administrative support in laboratory operations. Will interact with parents, patients, physicians and other staff under moderate supervision in a courteous manner. Will provide assistance to other employees within their department as well as other departments. Will be responsible to collect, receive and process specimens, check for proper and complete patient information, patient registration, and perform other related services and clerical duties. Will train employees and others in the duties described in job description. Will schedule patients in the computer system.

Minimum Education

High School Diploma or GED (Required)

Minimum Work Experience

• 2 years Related experience in an accredited clinical setting. (Required)
  
  

Functional Accountabilities

Specimen Processing

• Process specimens by centrifugation, aliquot and sort into specific test areas and for storage.
• Coordinate the pickup and delivery of specimens for specific areas of the laboratory.
• Troubleshoot specimen processing procedures.
• Investigate and handle improperly labeled specimens, requisition problems and inadequate specimens.
• Perform order and result entry, reference lab batch creation/release and special handling/packaging for send-out specimens.
• Will schedule and register patients in the computer system, when needed.
  
  

Patient Services

• Greet patients and parent in a courteous and consumer-oriented manner, check patient into scheduling system and or update computer system information.
• Review patient insurance information for accuracy, collect demographic and insurance information, checks/corrects facesheet.
• Verify the insurance information is complete prior to procedure and collect and verify preauthorization/referral information.
• Complete computer-aided, on-line registration with parent/guardian via telephone or in person in a courteous and consumer-oriented manner.
  
  

Administrative

• Answer inquiries and give test results by phone, answers general information and specimen requirement questions and route technical questions to appropriate area for answers
• Answer telephone professionally and courteous.
• Verify insurance eligibility and coverage for anticipated procedures.
• Notify parents of the need for completed insurance referral form or preauthorization of test requests.
• Counsel parents or refer parent to Manager or Coordinator for financial information and direction.
• When assigned, train employees, students, and others in the duties described in job description
  
  

Lab Tests

• Enter patient information, test requests, cancellations and additions into computer order program; perform computer searches for data inquiries and print and retrieve reports.
• Check test requisitions for completeness.
• Request additional forms or documents from referring physician as necessary.
• Confirm ICD9 codes are included and contact referring physician to confirm.
• Contact referring physician to confirm questionable test requests.
• Order tests in LIS; attach label to test requisition and place in appropriate location for specimen collection.
  
  

Maintenance

• Monitor and maintain daily records of laboratory equipment as required; maintain simple laboratory equipment and notify technician/technologist of unresolved problems.
• Order routine inventory and supply requests.
• Distribute forms/letters/mail/lab results.
• Maintain Lab Customer Service Desk files.
• Copy, fax and distribute documents.
  
  

Phlebotomy

• Collect blood specimens by venipuncture and capillary method; perform special procedures such as collection of specimens for sweat chloride test and administration of xylose.
• Conduct assigned routine laboratory tests such as urine dipstick, loading automated analyzers, preparation of slides for microscopic analysis.
• Set up simple bacterial/viral cultures and enter specific test results into the computer
  
  

Primary Location

District of Columbia-Washington

Work Locations

CN Hospital (Main Campus)

Job

Administrative Support / Customer Service

Organization

Patient Services

Position Status

R (Regular)

Shift

Day

Work Schedule

8am-1:30pm M-F & weekends)

Job Posting

May 30, 2025, 9:30:00 AM

Full-Time Salary Range

42224

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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