Clinical Lab Assistant Lead

Creative Testing Solutions, Inc.; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

Creative Testing Solutions, Inc. in Phoenix-Tempe seeks a Clinical Lab Assistant Lead to oversee accessioning, data entry, and customer communication, ensuring timely and accurate test results under minimal supervision.

The role requires a high school diploma, an in-state driver’s license, and at least 1 year of clinical lab experience, with training and mentorship duties for CLA staff. This is a full-time on-site position offering growth opportunities and strict adherence to SOPs and QA

Qualifications

• High School diploma or equivalent.
• Valid in-state driver’s license required.
• At least 1 year of clinical laboratory experience required (CLA I–IV).
• Trainer certification preferred, but not required for all CLA Leads in Plasma Services.

Responsibilities

• Perform duties in compliance with SOPs and external regulations.
• Maintain acceptable attendance and punctuality per policy.
• Communicate with customers, vendors, and couriers to ensure quality service.
• Assist with workflow coordination; train and mentor support staff as required.
• Maintain accurate records and documentation, ensuring confidentiality.
• Oversee accessioning, sample receipt, handling, and disposition.
• Investigate and resolve shipping/receiving labeling issues and deviations.
• Contribute to deviation management and policy updates as needed.
• Ensure preventive maintenance and QA processes are followed; enforce safety.

Skills

Confidentiality

Analytical skills

Organizational skills

Problem-solving

Computer skills

Communication (oral & written)

Teamwork

Attention to detail

Education

High School diploma or equivalent

Job description

Clinical Lab Assistant LeadThis site uses cookies. By continuing to use this site, closing this banner, or clicking \"I Agree\", you agree to the use of cookies. Read our website privacy and cookies policy for more information.# Careers## Clinical Lab Assistant LeadApply: Phoenix-Tempe: Full time: Posted 4 Days Ago: JR102393# **Job Description Summary**Under minimal supervision, this position is responsible for the day-to-day administration/operation of accessioning processes (e.g., receipt of samples, data entry, and communication with customers regarding samples). This position participates in administration responsibilities and works with other team members to ensure timely and quality test results.**Job Description**PRIMARY DUTIES AND RESPONSIBILITIES:* Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.* Maintains acceptable attendance and punctuality per the absence policy.* Communicates with customers, vendors, and couriers to ensure quality service. Assures quality customer service to all customers.* Assists with workflow coordination, trains and mentors support staff, as required.* Maintains accurate records and documentation. Ensures donor, patient, and employee confidentiality.* Provides routine and non-routine training to CLA staff, as required, and ensures all training and/or re-training is documented.* Maintains sample receipts, accessioning, handling, and disposition.* Investigates and resolves shipping, receipt, and labeling exceptions. Reports issues to management, as needed.* Assists in the deviation management process. Makes recommendations to revise policies and procedures, as appropriate.* Ensures preventive maintenance is performed on equipment and maintains accurate maintenance records.* Ensures that appropriate Quality Assurance processes are in place.* Ensures the cleanliness of equipment and work areas. Ensures safety guidelines are adhered to.* Participates on process improvement teams.* Performs all other duties, at the discretion of management, as assigned.REQUIRED QUALIFICATIONS:* Education: High School diploma or equivalent required.* Valid in-state driver’s license, where applicable, required.* Must possess at least 1 year of clinical laboratory experience required **To include:** Demonstrated competency in all CLA I, II, III, and IV tasks.* Must possess demonstrated advanced knowledge and competency so as to provide quality control, as well as proficient training and guidance to newer staff.PREFERRED QUALIFICATIONS:* Trainer Certification preferred, but required for CLA Leads in Plasma ServicesSKILLS & ABILITIES:* Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.* Must be able to maintain confidentiality.* Must have analytical, statistical, personal organization, and problem-solving skills.* Must have proficient computer skills.* Ability to think strategically and independently.* Effective oral and written communication skills. Must be able to understand, follow, and give precise written and verbal instructions, and perform all activities safely.* Ability to establish priorities and follow through on projects, paying close attention to detail with minimal supervision.* Able to organize, prioritize, and execute a variable workload and multiple priorities.* Ability to work in a team environment and participate as an active team member.* Ability to comprehend and apply clinical laboratory procedures and theory.PHYSICAL & TRAVEL REQUIREMENTS:* 5+ hours per shift: Sitting, Standing Handling. Finger dexterity, Pinching* 3- 5 hours per shift: Lifting to 40 pounds* Up to 3 hours per shift: Walking Climbing, bending, squatting, reaching above shoulders, reaching waist to shoulder, reaching knee to waist, reaching floor to knee, grasping items, carrying/move items up to 40 pounds* Travel: <5%*T**he above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel so classified. The job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all the work requirements that may be inherent in the job. Creative Testing Solutions is an Equal Opportunity Employer.***Additional Job Details:**Shift 1Friday to Sunday 6:00 AM to 6:30 PM**Creative Testing Solutions is an equal opportunity employer.** **EEO/Minorities/Females/Disabled/Veterans**Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to [e-mail] to let us know the nature of your request. A representative will respond to accommodation requests within five business days. Please note that this email is for medical/disability accommodations only and any other inquiries will not receive a response. Please see the below information about applicant rights and our commitment to compliance:Know Your Rights: Workplace Discrimination is IllegalPay Transparency Nondiscrimination ProvisionE-Verify ParticipationRight to Work All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.