Clinical Lab Assistant I - Phlebotomist Per Diem

Evergreen Health; Kirkland (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

EvergreenHealth is seeking a Phlebotomist to manage outpatient processing tasks across multiple clinics in Washington. The role involves processing specimens, using laboratory systems, and providing excellent customer service to ensure client satisfaction. Applicants must hold relevant certifications and knowledge of medical terminology.

Benefits

Washington Paid Sick Leave (WPSL)

Participation in 457(b) retirement plan

Free parking

Cafeteria & Gift Shop Discount

Qualifications

• High school diploma or equivalent is required.
• Must hold a phlebotomy certification, with relevant experience preferred.
• Knowledge of medical terminology is important.

Responsibilities

• Handles outpatient processing tasks and dispatches specimens.
• Processes specimens following laboratory protocol.
• Utilizes laboratory information systems to resolve complex issues.

Skills

Problem-solving

Customer service

Medical terminology

Education

High School graduate or equivalent

Certification from an approved phlebotomy-training program

State of Washington Medical Assistant – Phlebotomist (MA-P)

Current Healthcare Provider CPR certification

Job description

Wage Range: $24.25 - $37.23 per hour plus 15% per diem rate. The posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications, or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education, and internal equity.

EvergreenHealth has outpatient phlebotomy clinics located in Canyon Park, Redmond, Woodinville, Kenmore, and Kirkland. This position will cover all locations.

Job Summary

The main responsibility entails handling all outpatient processing tasks and dispatching specimens. Demonstrates adept problem-solving abilities to enhance customer service efficiency and ensure client satisfaction. Regularly engages with various healthcare professionals, including laboratory and hospital staff, requiring a comprehensive knowledge base to maintain effective collaboration.

Primary Duties

1. Processes all specimens in accordance with laboratory protocol including proper handling, centrifugation, storage, packaging, and transport.
2. Uses the laboratory information system and other reference laboratory’s web-based applications to independently solve complex issues in a sensitive, caring, and timely manner.
3. Answers and navigates calls with accuracy, efficiency, and courtesy using the best customer service tactics and practices.
4. Performs other duties as assigned.

License, Certification, Education or Experience

REQUIRED for the position:

• High School graduate or equivalent or applicable coursework to be applied to obtain required WA State Medical Assistant – Phlebotomy (MA-P) - Certification.
• Certification from an approved phlebotomy-training program with successful completion of a required internship preferred, or relevant work experience.
• Medical terminology knowledge.
• State of Washington Medical Assistant – Phlebotomist (MA-P) or equivalent.
• Current Healthcare Provider CPR certification.

DESIRED for the position:

• 3 years of experience working in a clinical laboratory role.
• Previous training and competence in dealing with unique needs in customer service situations with clinicians and their office staff.
• Working knowledge of government regulations, specifically Medicare and Washington state medical Test Site regulations, as well as the College of American Pathologists (ASCP) and the Joint Commission (TJC) inspection criteria.

Benefit Information

Choices that care for you and your family. At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We offer the following benefits and resources for our per diem staff to help maintain and improve health and financial well-being:

• Washington Paid Sick Leave (WPSL)
• Participation in 457(b) retirement plan
• Free parking
• Cafeteria & Gift Shop Discount

View a summary of our total rewards available to full and part-time benefit-eligible EvergreenHealth team members by clicking on the link below:

2025 Benefits Guide

This position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW.