Clinical Infusion Liaison (RN)

UW Health; Town of Middleton (WI); On-site; USD 25,000 - 41,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401K matching

Employee Assistance Program

Generous PTO

Flexible Spending Account

Short Term Disability

Long Term Disability

Life Insurance

Job summary

UW Health Care Direct in Middleton, WI, is seeking a part‑time nurse-administrative coordinator to manage referral intake, coordinate services, and support discharge planning for home health patients.

The role requires an active Wisconsin RN license, 2 years of nursing experience, and strong communication skills. Preference given to candidates with discharge planning experience and a Bachelor’s degree. Benefits include comprehensive coverage and PTO.

Qualifications

• Active Wisconsin RN license
• CPR/BLS certification required
• Strong organizational and communication skills
• Experience with discharge planning or care coordination preferred
• Knowledge of electronic medical records and processes

Responsibilities

• Manage the referral list and onboarding with care team.
• Assist infusion nurses with patient intake.
• Coordinate patient progress toward admission and follow‑up with providers and staff.
• Document patient information in electronic medical records.
• Communicate with referral sources about insurance and financial responsibilities.
• Serve as a resource to home health agencies and discharge planning partners.
• Support onboarding and provide preceptorship for new staff.
• Uphold infection control and safety standards while improving daily processes.

Skills

Nursing coordination

Referral intake

Patient communication

Education

Associate’s degree in Nursing

Bachelor’s degree in Nursing (preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part-time Regular Middleton, WI, US

4 days ago Requisition ID: 1648

UW Health Care Direct has been an affiliate of UW Health since 1994. In July of 2020 UW Health Care Direct (formerly known as Chartwell Midwest Wisconsin) officially consolidated all community- based home health services to Chartwell from UW Health and Unity Point Health leading to the establishment of UW Health Care Direct. UW Health Care Direct is dedicated to providing home health care services in the Dane County area, ensuring the highest quality of care for the community.

Benefits Include:

Health, Dental, and Vision coverage - Competitive premiums!

401K matching - we match 100% on the first 3% you contribute and then match 50% on the next 2% you contribute!

Employee Assistance Program - A great resource when facing different situations in life! Confidential!

Generous PTO!

Flex Spending Account

Short Term Disability - Employer Paid!

Long Term Disability - Employer Paid!

Basic Life Insurance & AD&D - Employer Paid!

Voluntary Life Insurance

Benefits take effect the first day of the following month you are hired! 401k eligibility starts one month after all other benefits!

POSITION SUMMARY - This position is part time (24 hours a week)

Responsible for the referral intake process including collection of patient data, processing and coordination of services for patients with nursing, pharmacy, operations, and reimbursement staff as well as external hospital, clinic, physician, and home health providers.

ESSENTIAL JOB KNOWLEDGE

• Manages patient referral list, including accepting new referrals, initiating onboarding process and communication with appropriate team members.


• Assists infusion nurses with patient intake.


• Monitors patient progress toward admission to service collaborating with providers, referral sources, community agencies, and organization personnel to ensure safe plan of care and establish mutual goals.


• Documents in electronic medical record per organizational policies and procedures.


• Confers with stakeholders (physicians, patient/family, health care personnel, etc.) during the onboarding process to establish mutual goals.


• Assists the Infusion Nurses with monitoring the status of patients readmitted to hospital and documents appropriately.


• Participates in the evaluation, problem identification, planning, and implementation functions for patients who are referred to, or who may be referred to UW Health Care Direct.


• Communicates effectively with referral sources and patients regarding patient financial responsibilities and insurance coverage for home care services.


• Communicates patient information (including but not limited to insurance and authorization status) to team members in a timely manner.


• Serves as a resource/consultant to on-service patients, home health agencies, and other external stakeholders when coordinating discharge from a healthcare facility.


• Assists infusion nurse staff with operational tasks as delegated and appropriate.


• Acts as a preceptor to new staff.


• Successfully completes initial and ongoing organizational and department education, training, and competency requirements.


• Infection Control: Understands, demonstrates, and follows organizational infection control guidelines (CDIC).


• Quality: Focuses on improving processes and champions efficiency in daily work activities.


• Safety: Promotes a culture of safety by taking accountability for individual actions, including but not limited to, promptly reporting errors or near misses via the organization’s occurrence reporting system and participating in developing improved safety processes, as appropriate. (ADM023 and Mission Statement).


• Takes on special projects by the supervisor and performs other duties as assigned.

JOB REQUIREMENTS

Licenses:

• Valid driver’s license in the state of Wisconsin


• State of Wisconsin professional licensure as a Registered Nurse

Education:

• Minimum of Associate’s degree of nursing (required)


• Bachelor’s degree of nursing (preferred)

Experience:

• Minimum of 2 years of recent nursing experience.


• Discharge planning, care coordination, infusion, or home health experience preferred.


• CPR/BLS certification required.


• Excellent organizational, interpersonal, communication, and customer service skills required.

Mission Statement:

As healthcare providers, we expect to be the best at what we do and do what is right every time. We hold ourselves accountable to safety, service, and compassion. Through these values, we strive to make a difference in the lives of our patients and employees.