Clinical Information Analyst Lead

University of Michigan; Ann Arbor (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement savings match 2:1

Job summary

The University of Michigan's Division of Hospital Medicine is seeking a Program Manager to lead the HMS Coordinating Center’s quality improvement initiatives, manage staff, and drive data-driven projects across multiple hospitals.

You will build partnerships with hospital administrators, data abstractors, and clinicians, oversee data collection and reporting, coordinate meetings, and develop toolkits and communications for the program.

Qualifications

• Bachelor's degree in a healthcare-related field, quality improvement, or a related discipline.
• Minimum of three years of experience in healthcare quality improvement, clinical data management, or program management.
• Demonstrated knowledge of program evaluation, process improvement, and/or outcomes measurement.
• Demonstrated leadership skills, including creative and effective problem-solving, sound judgment, critical thinking, and the ability to collaborate effectively within a multidisciplinary team.
• Excellent interpersonal, written, verbal, and presentation skills.
• Ability to plan, manage, and prioritize multiple tasks while working independently to complete assignments on time.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to collaborate effectively with multiple team members and stakeholders.
• Excellent organizational skills and meticulous attention to detail.
• Strong work ethic, initiative, and accountability.
• Ability to travel to meetings and member hospitals throughout Michigan. Travel may be required up to twice per month during certain times of the year.

Responsibilities

• Manage four quality coordinator staff members, including interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary.
• Guide and oversee multiple key committees and workstreams, including the patient advisory council, sepsis site visits, antimicrobial site visits, antimicrobial data meetings, critical care data meetings, sepsis data meetings, and sepsis facilitated QI implementation, ensuring effective collaboration and outcomes.
• Coach staff through individualized performance plans and regular feedback
• Oversee and manage the process of data collection, procedures, and reporting for the designated programs. Develop and pilot testing of data collection strategies and tools as well as providing education to program participants. Suggest options for improving quality, identify potential problems, and recommend and implement solutions.
• Build and maintain strong relationships with hospital administrators, data abstractors, physician champions, and multidisciplinary teams, ensuring seamless communication and stakeholder engagement.
• Estimate and track site-level case volumes and maintain an accurate full-time equivalent (FTE) staffing model for clinical data abstractors to assess workload, monitor trends, support equitable resource allocation across participating hospitals, and inform payment calculations.
• Assist Program Manager in ongoing maintenance and development of the program's quality initiatives
• Lead the creation, maintenance, and dissemination of quality improvement toolkits across all HMS initiatives, supporting best practices and resource accessibility.
• Plan and execute HMS’s three annual Collaborative-Wide Meetings, leading efforts including slide preparation, recruitment of external site presenters, and development/facilitation of interactive breakout sessions.
• Assist Program Manager and Administrative Manager in communications with the funder (BCBSM/BCN).
• Work closely with the Coordinating Center team and hospital participants to ensure that data collection issues are addressed and that site concerns are resolved.
• Oversee and manage the evaluation and auditing of program participants' performance through site visits, site audits as needed, and ongoing communication; participate in site visits with Coordinating Center leadership.
• Interact with member hospitals regarding their quality improvement work associated with the collaborative.
• Assist with poster and slide preparation for conferences/presentations.
• Review peer-reviewed publications related to sepsis, critical care, and antimicrobial stewardship, contributing to the definition of data variables, data cleaning processes, and study design.
• Represent HMS at national conferences and other public forums, presenting on key aspects of the programs, sharing research findings and promoting the consortium's work on quality improvement.
• Co-manage and maintain the HMS website by coordinating content updates, ensuring information is accurate and current, monitoring site functionality, and collaborating with internal and external partners to provide an accessible, user-friendly resource for participating hospitals and other stakeholders.
• Primary activities and decision-making authority are predominantly performed independently affecting business operations to a substantial degree.
• All other duties as assigned by HMS Program Manager.

Skills

Healthcare quality improvement

Project coordination

Leadership

Communication

Analytical thinking

Education

Bachelor's degree in a healthcare-related field

Quality improvement coursework

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Who We Are

About the Division of Hospital Medicine:The Division of Hospital Medicine at Michigan Medicine is a collaborative, dynamic, and rapidly expanding team comprised of over 165 faculty members, 60 advanced practice providers, and 60 operational, administrative, and research staff. We are dedicated to advancing the care of acutely ill patients across multiple hospital locations, managing a daily census of more than 320 patients. Our team is at the forefront of cutting-edge health sciences, health systems research, and quality improvement initiatives, with a growing portfolio of research funding. We take pride in our leadership roles within the hospital, health system, region, and on a national level. Our division fosters a supportive, transparent, and positive team environment, embracing change with curiosity and courage in the ever-evolving landscape of healthcare. We are relentless in our pursuit of excellence and innovation, always striving to work smarter and better by maximizing the diverse skills and strengths of every team member. Supported and valued by the Department of Internal Medicine and our partners in the Adult Hospitals, we invite you to thrive as a vital member of our team. Join the "leaders and best" in the Hospital Medicine Division!

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Under the direction of the HMS Program Manager, you will be an important member of the HMS Coordinating Center Leadership team. You will support HMS's data-driven initiatives in Antimicrobial Use, Sepsis and Critical Care, advancing our statewide mission to protect patients from preventable harm. You will operate with a high degree of independence ? leading cross-functional projects, managing partner communications, and making decisions within the scope of assigned responsibilities to keep initiatives on track.

Responsibilities*

Management

Manage four quality coordinator staff members. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary. Management responsibilities include the authority to hire, fire, or promote assigned employees.

Guide and oversee multiple key committees and workstreams, including the patient advisory council, sepsis site visits, antimicrobial site visits, antimicrobial data meetings, critical care data meetings, sepsis data meetings, and sepsis facilitated QI implementation, ensuring effective collaboration and outcomes.

Coach staff through individualized performance plans and regular feedback

Coordinating Center Operations

Oversee and manage the process of data collection, procedures, and reporting for the designated programs.This will involve developing and pilot testing of data collection strategies and tools as well as providing education to the program participants. Suggest options for improving quality, identify potential problems, and recommend and implement solutions.

Build and maintain strong relationships with hospital administrators, data abstractors, physician champions, and multidisciplinary teams, ensuring seamless communication and stakeholder engagement.

In partnership with Blue Cross Blue Shield of Michigan (BCBSM), estimate and track site-level case volumes and maintain an accurate full-time equivalent (FTE) staffing model for clinical data abstractors to assess workload, monitor trends, support equitable resource allocation across participating hospitals, and inform payment calculations.

Assist Program Manager in ongoing maintenance and development of the program's quality initiatives

Lead the creation, maintenance, and dissemination of quality improvement toolkits across all HMS initiatives, supporting best practices and resource accessibility.

Plan and execute HMS?s three annual Collaborative-Wide Meetings, leading efforts including slide preparation, recruitment of external site presenters, and development/facilitation of interactive breakout sessions.

Assist Program Manager and Administrative Manager in communications with the funder (BCBSM/BCN).

Work closely with the Coordinating Center team and hospital participants to ensure that data collection issues are addressed and that site concerns are resolved.

Oversee and manage the evaluation and auditing of program participants? performance through site visits, site audits as needed, and ongoing communication; participate in site visits with Coordinating Center leadership.

Interact with member hospitals regarding their quality improvement work associated with the collaborative.

Assist with poster and slide preparation for conferences/presentations.

Review peer-reviewed publications related to sepsis, critical care, and antimicrobial stewardship, contributing to the definition of data variables, data cleaning processes, and study design.

Represent HMS at national conferences and other public forums, presenting on key aspects of the programs, sharing research findings and promoting the consortium's work on quality improvement.

Co-manage and maintain the HMS website by coordinating content updates, ensuring information is accurate and current, monitoring site functionality, and collaborating with internal and external partners to provide an accessible, user-friendly resource for participating hospitals and other stakeholders.

Primary activities and decision-making authority are predominantly performed independently affecting business operations to a substantial degree.

All other duties as assigned by HMS Program Manager.

Required Qualifications*

Bachelors degree in a healthcare-related field, quality improvement, or a related discipline.

Minimum of three years of experience in healthcare quality improvement, clinical data management, or program management.

Demonstrated knowledge of program evaluation, process improvement, and/or outcomes measurement.

Demonstrated leadership skills, including creative and effective problem-solving, sound judgment, critical thinking, and the ability to collaborate effectively within a multidisciplinary team.

Excellent interpersonal, written, verbal, and presentation skills.

Ability to plan, manage, and prioritize multiple tasks while working independently to complete assignments on time.

Proficiency in Microsoft Word, Excel, and PowerPoint.

Ability to collaborate effectively with multiple team members and stakeholders.

Excellent organizational skills and meticulous attention to detail.

Strong work ethic, initiative, and accountability.

Ability to travel to meetings and member hospitals throughout Michigan. Travel may be required up to twice per month during certain times of the year.

Desired Qualifications*

Masters degree in a health care-related field, quality improvement, or a related discipline

Previous experience working with the BCBSM Collaborative Quality Initiatives

Critical care nursing experience

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

Full Time / Regular: 40 hours/week, Monday-Friday, days

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.