Clinical Informatics Training Specialist- Training Team

Thomas Jefferson University; United States; On-site; USD 85,000 - 115,000; Full time

Job summary

Thomas Jefferson University in the United States is seeking a frontline connector between clinical practice and the health system’s digital strategy. Working with nurses and interdisciplinary teams, you will design, evaluate, and optimize workflows to strengthen care delivery, documentation quality, and patient safety.

You will translate clinical needs into EMR solutions, support build, testing, and implementation, and provide hands‑on end-user guidance to ensure technology is used accurately

Qualifications

• Bachelor’s degree in nursing or related field.
• 3 years progressive clinical/healthcare experience with leadership.
• EPIC Certification within 180 days.
• Ability to analyze data, solve problems, and coordinate multiple projects.

Responsibilities

• Plan, implement, and manage EMR systems and other technology, focusing on best practices and evidence‑based workflows.
• Link practice guidelines and evidence‑based concepts to electronic records.
• Create and maintain documentation and decision support tools for consistency.
• Communicate with patients, families, physicians, students, fellow employees, vendors, and the public.
• Develop standards for assessment, development, and implementation of applications and systems.
• Analyze NEAT/Signal data to improve real‑time EHR usage and workflow efficiency.

Skills

Team collaboration

Problem solving

Data extraction

MS Office

Visio

EPIC Certification

Education

Bachelor’s Degree in Nursing or Related field

Tools

MS Office

Visio

Epic Systems

Job description

Number of Positions in Requisition 3 Job Details

This role is the frontline connector between clinical practice and the health system's digital strategy. Working closely with nurses and interdisciplinary teams, this role designs, evaluates, and optimizes workflows that strengthen care delivery, documentation quality, and patient safety. Translates clinical needs into smart EMR solutions, supports build, testing, and implementation, and provides hands‑on end‑user guidance to ensure technology is used accurately, efficiently, and consistently. This role drives continuous improvement, reduces practice variation, and ensures that workflows, technology, and frontline care stay tightly aligned to elevate outcomes across the system.

Job Description Summary

This role is the frontline connector between clinical practice and the health system's digital strategy. Working closely with nurses and interdisciplinary teams, this role designs, evaluates, and optimizes workflows that strengthen care delivery, documentation quality, and patient safety. Translates clinical needs into smart EMR solutions, supports build, testing, and implementation, and provides hands‑on end‑user guidance to ensure technology is used accurately, efficiently, and consistently. This role drives continuous improvement, reduces practice variation, and ensures that workflows, technology, and frontline care stay tightly aligned to elevate outcomes across the system.

Job Duties

Support the planning, implementation, and ongoing management of EMR systems and other technology, focusing on best practices and evidence‑based workflows. Provide input on linking practice guidelines and other evidence‑based concepts to electronic records. Assist with the creation and maintenance of documentation and decision support tools to ensure consistency across the system. Utilizes effective communication skills in interpersonal interactions with patients and families, physicians, students, fellow employees, vendors, and the public. Assists in developing standards for assessment, development, and implementation of applications and systems. Leverages NEAT/Signal data to analyze clinical nurses’ real‑time EHR usage patterns, identify pain points, and design targeted education, optimization plans, and at‑the‑elbow training that meaningfully improves workflow efficiency and end‑user experience.

Minimum Qualifications

Bachelor’s Degree in Nursing or Related field. 3 years progressive clinical/healthcare experience with demonstrated experience leading teams, committees, implementations or other special projects. Ability to analyze and solve problems. Ability to work well in a team environment and to be self‑motivated and self‑disciplined. Ability to focus on details and coordinate multiple projects simultaneously and to consistently apply standards with flexibility for various department functions. Knowledge and ability to extract key data elements from data systems required as well as software programs including MS Office and Visio. EPIC Certification – Epic Systems Within 180 Days.

Preferred Qualifications

Master’s Degree in Nursing or Related field. 5 years progressive experience. RN – Licensed Registered Nurse_PA – State of Pennsylvania or RN – Licensed Registered Nurse_NJ – State of New Jersey.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 3 Neshaminy Interplex (3NI), Festerville Trevose, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not‑for‑profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not‑for‑profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full‑time and part‑time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short‑and‑long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part‑time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly‑qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.