Clinical Informatics Training Specialist- Training Team

Jefferson Health Plans; Pennsylvania; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Retirement plan

Disability insurance

Job summary

Jefferson Health Plans seeks a nurse/EMR workflow specialist to bridge clinical practice and digital strategy. You will collaborate with nurses and interdisciplinary teams to design, evaluate, and optimize workflows that improve care delivery, documentation quality, and patient safety through EMR solutions.

You will support build, testing, and implementation and provide hands-on end-user guidance to ensure technology is used accurately and efficiently.

Qualifications

• Bachelor’s degree in nursing or related field.
• 3 years progressive clinical/healthcare experience with demonstrated leadership on teams or projects.
• Ability to analyze and solve problems.
• Team-oriented with self-motivation and self-discipline.
• Detail-focused with ability to coordinate multiple projects.

Responsibilities

• Support the planning, implementation, and ongoing management of EMR systems and other technology, focusing on best practices and evidence-based workflows.
• Provide input on linking practice guidelines to electronic records.
• Assist with documentation and decision-support tools to ensure consistency.
• Communicate effectively with patients, families, physicians, students, staff, vendors, and the public.
• Assist in developing standards for assessment and implementation of applications and systems.
• Leverage data to analyze EHR usage, identify pain points, and design targeted education and optimization plans.

Skills

Leadership

Problem solving

Communication

Data extraction

MS Office

Visio

End-user training

Education

Bachelor’s Degree in Nursing or Related field

Master’s Degree in Nursing or Related field

Tools

EPIC Certification

MS Office

Visio

Job description

Number of Positions in Requisition

3

Job Details

This role is the frontline connector between clinical practice and the health system’s digital strategy. Working closely with nurses and interdisciplinary teams, this role designs, evaluates, and optimizes workflows that strengthen care delivery, documentation quality, and patient safety. Translates clinical needs into smart EMR solutions, supports build, testing, and implementation, and provides hands‑on end‑user guidance to ensure technology is used accurately, efficiently, and consistently. This role drives continuous improvement, reduces practice variation, and ensures that workflows, technology, and frontline care stay tightly aligned to elevate outcomes across the system.

Job Description

Summary

This role is the frontline connector between clinical practice and the health system’s digital strategy. Working closely with nurses and interdisciplinary teams, this role designs, evaluates, and optimizes workflows that strengthen care delivery, documentation quality, and patient safety. Translates clinical needs into smart EMR solutions, supports build, testing, and implementation, and provides hands‑on end‑user guidance to ensure technology is used accurately, efficiently, and consistently. This role drives continuous improvement, reduces practice variation, and ensures that workflows, technology, and frontline care stay tightly aligned to elevate outcomes across the system.

Job Duties

• Support the planning, implementation, and ongoing management of EMR systems and other technology, focusing on best practices and evidence-based workflows
• Provide input on linking practice guidelines and other evidence-based concepts to electronic records
• Assist with the creation and maintenance of documentation and decision support tools to ensure consistency across the system
• Utilizes effective communication skills in interpersonal interactions with patients and families, physicians, students, fellow employees, vendors, and the public.
• Assists in developing standards for assessment, development, and implementation of applications and systems.
• Leverages NEAT/Signal data to analyze clinical nurses’ real‑time EHR usage patterns, identify pain points, and design targeted education, optimization plans, and at‑the‑elbow training that meaningfully improves workflow efficiency and end‑user experience

Minimum Qualifications

• Bachelor’s Degree in Nursing or Related field.
• 3 years progressive clinical/healthcare experience with demonstrated experience leading teams, committees, implementations or other special projects.
• Ability to analyze and solve problems.
• Ability to work well in a team environment and to be self‑motivated and self‑disciplined.
• Ability to focus on details and coordinate multiple projects simultaneously and to consistently apply standards with flexibility for various department functions.
• Knowledge and ability to extract key data elements from data systems required as well as software programs including MS Office and Visio.
• EPIC Certification - Epic Systems Within 180 Days

Preferred Qualifications

• Master’s Degree in Nursing or Related field.
• 5 years progressive experience.
• RN - Licensed Registered Nurse_PA - State of Pennsylvania or
• RN - Licensed Registered Nurse_NJ - State of New Jersey

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

3 Neshaminy Interplex (3NI), Festerville Trevose, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow’s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.