Clinical Informatics Specialist IV

University of California - Los Angeles Health; Los Angeles (CA); Hybrid; USD 110,000 - 244,000; Full time

Job summary

UCLA Health seeks a Clinical Informatics Specialist IV to design and deliver intelligent, workflow-driven analytics and AI-enabled solutions across clinical and operational domains.

You will collaborate with BI, enterprise analytics, and clinical teams to translate challenges into scalable data-driven solutions using LLMs, RAG, and automation within enterprise platforms like Salesforce.

Qualifications

• Master's degree or higher in a data science related field.
• 4+ years of experience in a healthcare-related organization.
• Prior work in healthcare informatics.

Responsibilities

• Design and implement intelligent, workflow-driven solutions for clinical, operational, and business processes.
• Translate workflows into scalable analytics, automation, and AI-enabled solutions.
• Develop and optimize data models and SQL analytics for reporting and decision-making.
• Build automation capabilities and AI-powered solutions to improve efficiency and insight generation.
• Leverage LLMs and RAG within enterprise data platforms to address business challenges.
• Collaborate with stakeholders to identify opportunities and deliver aligned solutions.
• Define strategies with BI and analytics teams and ensure integration with Salesforce and other platforms.
• Establish best practices for data governance, security, and scalability.
• Lead end-to-end solution delivery from requirements to deployment and optimization.
• Monitor performance and recommend enhancements to maximize value and adoption.

Skills

Data analytics

SQL

Python

Salesforce

Apex

LLMs

RAG

Data modeling

Solution architecture

Education

Master's in Data Science or related field

4+ years healthcare experience

Tools

Epic Clarity Data Model

Epic build experience

MS SQL Server/Oracle

Job description

Drive innovation at the intersection of healthcare, analytics, automation, and artificial intelligence.

The Clinical Informatics Specialist IV plays a critical role in advancing UCLA Health's analytics and technology strategy by designing and delivering intelligent, workflow-driven solutions that transform clinical and operational processes. This position combines advanced expertise in data analytics, data modeling, and solution architecture with experience leveraging automation, AI-powered technologies, and agent-based systems to improve organizational performance and decision-making.

In this role, you will partner with clinical, operational, business intelligence, and enterprise analytics teams to translate complex business challenges into scalable, data-driven solutions. You will design, develop, and optimize modern analytics capabilities that leverage enterprise data platforms, automation frameworks, large language models (LLMs), retrieval-augmented generation (RAG), and enterprise technologies such as Salesforce to create meaningful operational efficiencies and actionable insights.

This is an exciting opportunity for a technically skilled and strategically minded professional who enjoys solving complex problems, driving innovation, and delivering high-impact solutions that enhance healthcare delivery and business operations.

What You'll Do

• Design and implement intelligent, workflow-driven solutions that improve clinical, operational, and business processes across the organization.
• Translate complex workflows and business requirements into scalable analytics, automation, and AI-enabled solutions.
• Develop and optimize data models, SQL-based analytics solutions, and scalable data assets that support reporting, operational intelligence, and decision-making.
• Build and operationalize automation capabilities, agent-based systems, and AI-powered solutions that enhance efficiency, productivity, and insight generation.
• Leverage modern analytics platforms, enterprise data ecosystems, and emerging technologies, including large language models (LLMs) and retrieval-augmented generation (RAG), to solve business challenges.
• Collaborate with stakeholders to identify opportunities for innovation and deliver solutions aligned with organizational goals and priorities.
• Partner closely with business intelligence, enterprise analytics, clinical, and operational teams to define solution strategies and drive successful implementation.
• Support the integration of enterprise technologies, including Salesforce and other business platforms, to improve workflow efficiency and data accessibility.
• Establish and promote best practices for solution design, data governance, security, scalability, and operational support.
• Lead end-to-end solution delivery, including requirements gathering, design, development, testing, deployment, documentation, and ongoing optimization.
• Monitor and evaluate solution performance, recommending enhancements that maximize business value and user adoption.
• Serve as a trusted advisor to stakeholders by providing technical expertise, strategic guidance, and innovative approaches to complex operational and analytical challenges.

Why UCLA Health?

At UCLA Health, you'll help shape the future of healthcare by leveraging advanced analytics, automation, and AI technologies to improve patient care, operational excellence, and business outcomes. Working alongside clinical, operational, and technology leaders, you'll have the opportunity to build innovative solutions that make a meaningful impact across one of the nation's most respected academic health systems.

This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site at least 5% of the time or as needed based on operational requirements. Please note, travel to the "home office" location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary.

Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $ 109,900 - $243,900 annually. The University anticipates offering a salary below $170,000 annually.

Qualifications

Education & Experience

• Master's in Data Science or related field
• 4+ years of experience in a healthcare-related organization
• Prior work in healthcare informatics

Technical & Platform Skills

• SQL proficiency, including 2+ years of demonstrated expertise/strong programming skills in MS SQL Server or Oracle platforms
• Coding experience in common languages like Python
• Salesforce experience or willingness to become Agentforce certified within 3 months
• Apex class experience preferred
• Epic Clarity Data Model certification in one or more modules (EpicCare Inpatient, Hospital Billing, Prelude ADT, Radiant, Willow, Optime) preferred, preferably in employee's area of expertise
• Epic build experience in a live environment strongly preferred

AI & Advanced Analytics

• Experience with RAG systems, agentic technology, and large language models (LLMs)
• Expertise in Prompt and Context Engineering
• Advanced data analytics and modeling skills

Data Strategy & Business Intelligence

• Extensive knowledge of data warehouse concepts, data structures, and reporting
• Understanding of the usage and application of good Data Ops including metadata collection, iterative design and improvement, agile methodology, and more
• Superlative analytical, problem-solving, and metadata skills
• Superlative ability to translate business questions and requirements into reports, views, and BI query objects

Healthcare Domain Knowledge

• Ability to understand and translate healthcare workflows
• Extensive knowledge of best practices regarding reporting, workflows, policies, procedures, systems, and culture in the healthcare environment

Project Management & Execution

• Experience in gathering, documenting, prioritizing, and tracking requirements
• Ability to identify, document, resolve, and/or elevate issues and maintain a complete issues log
• Ability to accurately and precisely estimate development time
• Ability to manage multiple and competing tasks while maintaining timelines
• Must recognize and evaluate problems, and refer to the appropriate channels for action

General (Soft Skills)

Communication & Collaboration

• Effective written & verbal communication
• Ability to deliver and communicate analytics in a healthcare setting
• Strong ability to communicate with stakeholders at all levels to understand requirements, and foster good business relationships
• High functioning team skills, including active listening and rapport building
• Ability to work effectively as a team player with people of all backgrounds and at all levels
• Ability to mentor other team members, and provide support for teammates learning about reporting or the business needs

Leadership & Professional Conduct

• Strong organizational skills and customer service orientation
• Customer focus / Ability to establish and maintain a high level of customer trust and confidence
• Outcomes/Results-oriented
• Ability to work independently with general direction
• Ability to establish and achieve goals
• Ability to establish and maintain a spirit of cooperation and respect, flourish in an unstructured environment, and always engage in professional and ethical conduct
• Adaptable / Ability to shift focus and manage ambiguity / Demonstrated ability to manage conflicting priorities
• Ability to remain calm in difficult and stressful situations