Clinical Informatics Specialist- Full Time Days

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 95,000 - 115,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC seeks an Epic Clinical Informatics professional to oversee implementation, optimization and ongoing use of clinical information systems. You will bridge clinical end-users with IT, fostering patient care improvements and workflows.

Responsibilities include leading workflow design, CDS tool development, and training across the application lifecycle. On-site role with focus on clinician satisfaction and system usability.

Qualifications

• Bachelor's degree in Nursing, Allied Health or related clinical field.
• Current Registered Nurse licensure in North Carolina (if applicable).
• Epic Clinical Informatics certification or plan to obtain within 6 months of hire.
• 2 years of clinical experience in healthcare settings.
• 1 year of experience with clinical information systems (preferably Epic).

Responsibilities

• Develop and maintain understanding of clinical applications supporting patient care.
• Collaborate with clinical leaders to analyze workflows and requirements.
• Lead meetings/workgroups to design workflows and CDS tools.
• Serve as liaison between clinical staff, IT, and vendors for system design.
• Deliver training materials and coach users during go-lives and upgrades.

Skills

Clinical workflows

Communication skills

Project management

Epic knowledge

Training delivery

Cross-functional collaboration

Education

Bachelor's degree in Nursing, Allied Health or related clinical field

RN licensure in North Carolina

Epic Clinical Informatics certification or plan to obtain within 6 months

Job description

FacilityCape Fear Valley Medical CenterLocationFayetteville, North CarolinaDepartmentEPICJob FamilyInformation TechnologyWork ShiftDays (United States of America)SummarySupport and coordinate all activities related to the implementation, optimization, and ongoing use of clinical information systems across the health system. Vital liaison between clinical end-users and Information Services & Technology, ensuring clinical systems are effectively used to enhance patient care, clinical workflows, and quality outcomes. As a change agent, this position will influence cultural shifts to improve clinician satisfaction, transform personalized patient care, maximize efficiency and usability, foster innovation and advance healthcare technology.THIS IS AN ONSITE POSITION!Major Job FunctionsThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:Develop and maintain a deep understanding of clinical applications and how they support patient careCollaborate with clinical leaders to analyze workflowsDocument clinical workflows, business requirements, analyze baseline data and derive actionable insights to help inform workflow build, and measure baseline dataRecommend and participate in the evaluation of new technology, techniques, and workflow processes to support clinical usersLead meetings and serve on workgroups or committees to design workflows, identify optimizations and help develop clinical decision support tools in alignment with evidence-based practice, patient safety, and optimal user experienceServe as a liaison between clinical staff, IT, and vendors to translate clinical needs into system design and functionalityAssist in the development of training materials, including user guides, tip sheets, and workflow scenarios, in collaboration with application and training teams and subject matter expertsCoach and support clinical users during go-lives, system changes, or when additional support is neededDeliver training for clinical system users across all phases of the application lifecycle, including onboarding, system upgrades, and optimization initiativesIdentify and escalate system issues and collaborate on resolution with application teams and operational stakeholdersMonitor the effectiveness of clinical systems and recommend continuous improvement strategiesOther duties as assignedMinimum QualificationsThe following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:Education and Formal Training:Bachelor's degree in Nursing, Allied Health or related clinical field requiredCurrent Registered Nurse licensure in North Carolina required, if applicableEpic Clinical Informatics certification required or must obtain within 6 months of hireWork Experience:2 years of clinical experience in a healthcare setting required1 year of experience with clinical information systems (preferably Epic) required1 year of experience supporting system implementation, optimization, and/or training for clinical teams preferredKnowledge, Skills, and Abilities Required:Proficiency in reading, writing, and speaking the English languageStrong understanding of clinical workflows and the role of informatics in improving patient careExcellent communication, facilitation and interpersonal skillsAbility to translate clinical needs into technical requirements and vice versaOrganized, analytical and able to prioritize and manage multiple projectsAbility to work both independently and as part of a cross-functional teamStrong computer literacy and ability to learn and support clinical software applicationsCommitment to continuous learning and process improvementPhysical Requirements:Ability to communicate professionally, both verbally and in writingVisual acuity to interact with screen-based information and printed documentsManual dexterity for keyboard use and data entryRequired Licenses and CertificationsEpic Software - EPICCape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity