Clinical Implementation Specialist, CTS

Dentsply Sirona, Inc.; United States; On-site; USD 85,000 - 100,000; Full time

Job summary

Dentsply Sirona, Inc. is seeking a Clinical Implementation Specialist - Technology to lead hands-on education and implementation of digital dentistry workflows at customer sites across the United States.

The role emphasizes imaging, CAD/CAM, and chairside solutions with extensive field travel up to 75%. The position requires a clinical dentistry background, strong training and communication skills, and the ability to tailor workflows for real-world practice while collaborating with internal

Qualifications

• Bachelor's degree in Dentistry, Dental Technology, Medical Technology, or related field or equivalent clinical/dental industry experience.
• Strong clinical background with hands-on experience in digital dentistry workflows (chairside and/or lab), including imaging and restorative/CAD-CAM processes.
• Demonstrated success delivering in-person clinical training and coaching dental teams in real-world settings.
• Strong communication and presentation skills; able to translate technical concepts into simple, usable workflows.
• Strong organizational skills and follow-through; able to manage a field schedule and document activity as required.
• Willingness and ability to travel extensively ( up to ~75% ).

Responsibilities

• Deliver in-person clinical education, training, and implementation support at customer sites ( up to ~75% travel ), with virtual follow-up as needed.
• Train clinicians and teams on digital dentistry workflows including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions , focusing on practical adoption and repeatable processes.
• Provide clinical and workflow support to customers, internal teams, and partners; serve as a trusted resource for customers, sales teams, and dealers.
• Identify workflow gaps and troubleshoot issues; recommend practical improvements and coordinate escalations with internal support teams (Customer Care/GBS/Digital teams) when needed.
• Develop and maintain teaching materials that complement existing company resources and support standardized delivery.
• Share structured field feedback to improve training programs, workflow guidance, and customer outcomes; stay current on clinical trends in digital dentistry.

Skills

Clinical dentistry

Training delivery

Communication skills

Organization

Travel readiness

Education

Bachelor's degree in Dentistry or related field

Tools

CBCT imaging

Intraoral scanning

CAD/CAM

Job description

Clinical Implementation Specialist - Technology

Requistion ID : 84222

Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands.

Dentsply Sirona's products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dental care. Dentsply Sirona's headquarter is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.dentsplysirona.com for more information about Dentsply Sirona and its products.

Work Model: Field-Based

Travel Requirement: Up to 75%

Job Description

We are seeking a Clinical Implementation Specialist with a strong background in digital dentistry technology to deliver in-person clinical education, training, and implementation support for customers and internal partners. This field-based role is focused on driving successful adoption of imaging and digital workflows, improving clinical confidence, and supporting consistent execution in real-world practice settings. Extensive travel is required, with virtual follow-up support as needed.

Responsibilities

• Deliver in-person clinical education, training, and implementation support at customer sites ( up to ~75% travel ), with virtual follow-up as needed.
• Train clinicians and teams on digital dentistry workflows including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions , focusing on practical adoption and repeatable processes.
• Provide clinical and workflow support to customers, internal teams, and partners; serve as a trusted resource for customers, sales teams, and dealers.
• Identify workflow gaps and troubleshoot issues; recommend practical improvements and coordinate escalations with internal support teams (Customer Care/GBS/Digital teams) when needed.
• Develop and maintain teaching materials that complement existing company resources and support standardized delivery.
• Share structured field feedback to improve training programs, workflow guidance, and customer outcomes; stay current on clinical trends in digital dentistry.

Requirements

• Bachelor's degree in Dentistry, Dental Technology, Medical Technology, or related field or equivalent clinical/dental industry experience.
• Strong clinical background with hands-on experience in digital dentistry workflows (chairside and/or lab), including imaging and restorative/CAD-CAM processes.
• Demonstrated success delivering in-person clinical training and coaching dental teams in real-world settings.
• Strong communication and presentation skills; able to translate technical concepts into simple, usable workflows.
• Strong organizational skills and follow-through; able to manage a field schedule and document activity as required.
• Willingness and ability to travel extensively ( up to ~75% ).

The base salary for this role in the state is between $85,000 to $100,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

Equal Opportunity Employer:

Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.

Eligibility:

All successful applicants must be eligible to work in the country the position is based.

Assistance:

If you need assistance with completing the online application due to a disability, please send an accommodation request to [e-mail] .

Agencies:

Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.

For California Residents:

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity). For additional details and questions, contact us at [e-mail] .