Clinical I.S. Analyst

Ashtabula Regional Medical Center; Ashtabula (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary package

Extensive medical, dental, vision, and life insurance

Tuition reimbursement

Paid time off

403(b) and Roth retirement plan with company matching

Job summary

Ashtabula Regional Medical Center is seeking a professional to provide analytical support for healthcare clinical applications. This role includes conducting workflow analysis, supporting Epic EMR, and collaborating with clinical teams. The ideal candidate will have three years of experience in healthcare systems, proficiency with Epic EMR, and strong communication skills. Benefits include a competitive salary, extensive medical cover, and tuition reimbursement. This position is based in Ashtabula, Ohio, with travel required between hospitals.

Qualifications

• Three years of healthcare experience supporting clinical systems.
• Strong analytical and technical expertise in clinical informatics.
• Ability to multi-task and meet aggressive deadlines.

Responsibilities

• Conduct clinical workflow analysis to identify gaps and redesign processes.
• Perform Epic EMR configuration, support, and troubleshooting.
• Collaborate with stakeholders to resolve issues and drive improvements.
• Provide dedicated physician and nursing support for EMR issues.

Skills

Healthcare experience supporting clinical systems

Analytical and technical expertise in clinical informatics

Proficiency with Epic EMR

Excellent communication skills

Ability to analyze workflows and redesign processes

Experience configuring and troubleshooting Epic systems

Collaborative skills across clinical and IT teams

Education

2- or 4-year degree; clinical training preferred

Tools

Microsoft Office

Job description

Overview

This position provides analytical, clinical, and resource management system support for the organization’s healthcare clinical applications. The role supports hospital managers, nurses, and providers, advising end users on technology to achieve operational efficiencies. The position participates in evaluation, planning, reporting, testing, implementation, and support of the ARMC Healthcare System applications, and serves as the dedicated physician support representative for EMR, providing first‑contact assistance and ARMC physician personalization training.

Responsibilities

• Conduct clinical workflow analysis, observing end users to identify gaps, inefficiencies, and safety risks, and redesign processes to optimize usability, productivity, and patient care outcomes.
• Perform Epic EMR configuration, support, and troubleshooting, applying knowledge of the clinical context.
• Collaborate with clinical, IT, and operational stakeholders to resolve issues, support adoption, and drive continuous improvement.
• Participate in evaluation, planning, reporting, testing, implementation, and ongoing support of the ARMC Healthcare System.
• Provide dedicated physician and nursing support, acting as a first contact for EMR issues and delivering physician personalization training as needed.

Qualifications

• Three years of healthcare experience supporting clinical systems.
• Desired 2‑ or 4‑year degree; clinical training preferred but not required.
• Strong analytical and technical expertise in clinical informatics, including proficiency with Epic EMR and Microsoft Office.
• Ability to analyze workflows, identify gaps, and redesign processes.
• Experience configuring, supporting, and troubleshooting Epic systems.
• Excellent communication skills and ability to collaborate across clinical, IT, and operations teams.
• Physical stamina to travel between hospitals in inclement weather.
• Mental capacity to multi‑task and meet aggressive deadlines.
• Ability to lift 20 lbs.

Benefits

• Competitive salary package
• Extensive benefit package including medical, dental, vision, and life insurance (Benefits on Day 1)
• Accident & critical illness insurance
• Tuition reimbursement
• Short‑term & long‑term disability insurance
• Paid maternity leave
• Employee assistance program
• Paid time off
• Employee wellness plan with cash rewards for healthy activities
• 403(b) and Roth retirement plan with company matching
• Qualified employer for the Public Service Loan Forgiveness Program (PSLF)