Clinical Hospice Sales Representative

UnitedHealth Group; Jeffersonville (IN); On-site; USD 62,000 - 93,000; Full time

Job summary

UnitedHealth Group's Amedisys-backed opportunity seeks a Clinical Hospice Liaison to build referrals and manage relationships within a defined territory. You will implement sales plans, track referrals in CRM, and help move patients from referral to admission, traveling roughly half the time.

Required qualifications include a bachelor's degree with 1+ year in healthcare or related fields and an active RN or LPN license (MSW/LCSW/PT/OT/SLP/PA also acceptable).

Qualifications

• Bachelor's degree with 1+ year healthcare or related experience.
• Current, unencumbered RN or LPN license in the state of service (MSW/LCSW/PT/OT/SLP/PA acceptable).
• Hospice or healthcare business development experience preferred.

Responsibilities

• Achieves admissions and payor-mix goals and meets target account goals.
• Maintains referrals record with physicians, hospitals, SNFs and case managers.
• Documents sales calls daily in CRM with pre/post-call notes.
• Assists referral-to-admission process for care centers.
• Travels 50% or more within the territory.
• Develops and maintains client relationships in a competitive market.
• Prepares business plans and prioritizes accounts per market plan.
• Responds to customer complaints promptly.

Skills

Healthcare sales experience

Relationship building

Education

Bachelor's degree

RN/LPN license (state of service)

Job description

Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Clinical Hospice Liaison you will be responsible for establishing and developing new business contacts, maintaining current relationships, and developing and implementing a sales and marketing plan.

Primary Responsibilities:

• Achieves admissions and payor-mix goals. Meets short- and long-term target account goals
• Maintains a complete, up-to-date record of referrals, including physicians, hospitals, skilled nursing and senior living facilities' management, discharge planners, and case managers within an assigned territory
• Meets minimum administrative standards:
  • Documents the minimum expected sales calls daily in CRM, including pre- and post-call notes
  • Maintains a complete, up-to-date record of targeted referral sources in the territory in CRM
• Assists the care center, as needed, with the referral-to-admission process
• Masters the essentials of the sales model and uses the sales process daily
• Develops and maintains client relationships within a competitive marketplace
• Prepares business plans and maintains target lists. Prioritizes accounts in accordance with the market sales plan
• Responds to customer complaints in a timely manner
• Performs other duties as assigned
• Ability to travel 50% or more within the assigned territory

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree with 1+ year successful experience in healthcare, business development, or related industry OR successful experience in business development, outreach, or healthcare related role
• Current, unencumbered Registered Nurse or Licensed Practical Nurse license in the state of service. MSW, LCSW, PT, OT, SLP, and PA

Preferred Qualification:

• Experience in Hospice or healthcare business development

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $62,320 to $93,480 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.