Clinical Follow Up Manager (RN)

Tom Gannon; North Dakota; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a Clinical Follow Up Manager to lead their follow-up team. In this remote role, you will supervise staff, ensure compliance with clinical standards, and manage departmental operations. The ideal candidate will have strong leadership skills, be a registered nurse in Michigan, and have a commitment to diversity and inclusion. Great benefits offered including healthcare and generous paid time off.

Benefits

Medical, Dental, Vision

Flexible Spending Account

Generous Paid Time Off

Free Healthcare at Clinics

Qualifications

• Ability to work with diverse backgrounds and cultures.
• Strong recordkeeping and writing skills.
• Experience with collaboration across different areas.

Responsibilities

• Lead and supervise the follow-up team.
• Conduct audits to ensure compliance with standards.
• Manage day-to-day operations of Centralized Follow Up.

Skills

Communication

Organizational Skills

Teamwork

Compassion

Education

Registered Nurse License in Michigan

Tools

Electronic Medical Records

Job description

POSITION TITLE: Clinical Follow Up Manager

STATUS: Full Time, Exempt

ANNUAL SALARY: Starting at $93,000 per year

LOCATION: Remote

BENEFITS: Medical, Dental, Vision, STD, LTD. Life & ADD, 403B, Flexible Spending Account, Generous Paid Time off Program and Free healthcare at our clinics for you and your immediate family!

Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations including boosters when eligible for all employees.

Position Description

In collaboration with the Director of Nursing and Patient Care, the Follow-up Nurse Manager will lead the follow-up team in solution-focused work with the objective of maximizing quality and efficiency. They will provide direct supervision to the unlicensed follow-up staff and clinical supervision of the shared RN staff. They will conduct regular observations and audits to ensure compliance with standards of care and develop protocols and procedures to standardize department workflows. They will facilitate regular team meetings to support these efforts, delegating tasks as needed to move projects forward. In addition to their role in managing a team and leading process improvements, they will provide direct follow-up nursing and care coordination services in support of the Planned Parenthood of Michigan (PPMI) mission.

The purpose of this position is to provide leadership and direction for the day-to-day operations of Centralized Follow Up in alignment with the mission, values, philosophies, and strategic plan of the organization. This staff person will fully embody a commitment to race equity; evidenced in all interactions with PPMI colleagues and external stakeholders.

Essential Functions

• Demonstrate a strong understanding of and commitment to Planned Parenthood’s mission and core workplace values—respect for all individuals, effective communication, teamwork and collaboration, accountability, and responsibility—while contributing to a culture and environment of belonging for all employees, patients, and partners
• Show a strong commitment to recognizing the effort required from our employees to ensure that all individuals have access to health care, no matter what.
• Responsible for leading, coaching, and supervising staff in Centralized Follow-up.
• Plans and coordinates the day-to-day processes and operations of the Department in a manner that promotes high employee morale, top-quality patient care and a professional and caring atmosphere in accordance with PPMI Medical Standards and Guidelines.
• Develop, maintain, and communicate schedule to ensure appropriate staffing for CFU and after hours on call.
• Interviews, selects, and assists with training of both clinical licensed staff and non-licensed staff.
• Arranges and facilitates monthly staff meetings.
• Works with the CMO and Director of Nursing

Qualifications and Experience

Required

• Ability and comfort working with people of diverse backgrounds, cultures, and lifestyles, in a manner that engages on-going self-reflection, humility, and continual learning required.
• Strong recordkeeping/writing/organizational/computer skills as well as experience working in Electronic Medical Records.
• Licensed to practice as a Registered Nurse in Michigan
• Demonstrated ability to achieve objectives in collaboration with other functional areas
• Demonstrated commitment to Planned Parenthood’s mission, vision and values

Preferred

• Previous experience in leadership and/or quality improvement.

Key Requirements

• Commitment to advancing race(+) equity in one's work: interest in expanding knowledge about the role that racial inequity plays in our society.
• Awareness of multiple group identities and their dynamics; bring a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactions.
• Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity.
• Strong sense of accountability to diversity, equity and inclusion principles and practices.
• Understand the impact of identity dynamics on organizational culture.
• Commitment to Planned Parenthood's In This Together service ethos, workplace values, and service standards.

We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.