Clinical Equipment Manager

MB2 Dental; Carrollton (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) Traditional

401(k) Roth

Job summary

MB2 Dental is seeking a Clinical Equipment Manager to oversee regional equipment operations, service coordination, and lifecycle planning. You will lead vendor relationships and partner with operations and facilities to optimize maintenance, warranties, and replacements across multiple offices.

The role requires strong technical knowledge of dental equipment, excellent communication, and the ability to drive process improvements while managing budgets and KPIs.

Qualifications

• 5+ years in the dental industry with deep knowledge of dental equipment and systems.
• Previous leadership, project management, or operational management experience.
• Strong troubleshooting and problem-solving abilities.
• Ability to manage multiple priorities with organization and accountability.
• Excellent communication and relationship-building skills.
• Cross-functional experience with operations, facilities, construction and vendors.
• Proficiency with Microsoft Teams, Monday.com, and equipment tracking/reporting systems.
• Candidate must reside in the Dallas area.

Responsibilities

• Lead and oversee equipment support operations for an assigned region of offices.
• Serve as the primary escalation point for equipment issues, service coordination, and replacement planning.
• Develop and maintain equipment service standards, workflows, and response expectations.
• Maintain and oversee equipment warranty tracking, preventive maintenance schedules, and extended warranty renewals.
• Review repair history, equipment lifecycle data, and office needs for repair vs. replacement decisions.
• Partner with Operations Teams and office leadership for recommendations, budgeting insights, quotes, and purchasing guidance.
• Manage vendor relationships and coordinate service providers for quality, responsiveness, and cost efficiency.
• Troubleshoot, triage, and assist in diagnosing equipment issues to minimize downtime.
• Collaborate with Facilities, Construction, IT, and Operations on expansions, remodels, relocations, and de novo projects.
• Monitor equipment inventory and forecast replacement needs and capital planning opportunities.
• Create reporting, track KPIs, and maintain updates through Monday.com and Microsoft Teams.
• Participate in weekly leadership, operations, and project meetings.
• Assist in building scalable systems, documentation, and processes for the Clinical Equipment Department.

Skills

Leadership

Project management

Operational management

Troubleshooting

Communication

Cross-functional collaboration

Budgeting & planning

Problem-solving

Vendor management

Tools

Microsoft Teams

Monday.com

Equipment tracking systems

Job description

Overview

The Clinical Equipment Manager is responsible for overseeing the day-to-day operations, service coordination, equipment planning, and vendor management for the Clinical Equipment Team. This role serves as the operational leader between the field, vendors, operations teams, and the Director of Equipment, ensuring equipment standards, responsiveness, accountability, and preventive planning are executed consistently across supported offices. This position requires strong technical knowledge of dental equipment, operational discipline, strong communication skills, and the ability to lead initiatives to improve systems and processes.

MB2 Dental is pleased to offer a competitive compensation package that includes medical/dental/vision/life insurance, long- and short-term disability, generous PTO, paid holidays, traditional and Roth 401(k) options, and more.

Responsibilities

• Lead and oversee equipment support operations for an assigned region of offices
• Serve as the primary escalation point for equipment issues, service coordination, and replacement planning
• Develop and maintain equipment service standards, workflows, and response expectations
• Maintain and oversee equipment warranty tracking, preventive maintenance schedules, and extended warranty renewals
• Review repair history, equipment lifecycle data, and office needs to make strategic repair versus replacement recommendations
• Partner with Operations Teams and office leadership to provide equipment recommendations, budgeting insight, quotes, and purchasing guidance
• Manage vendor relationships and coordinate service providers to ensure quality, responsiveness, and cost efficiency
• Troubleshoot, triage, and assist in diagnosing equipment issues to improve service accuracy and minimize downtime
• Collaborate closely with Facilities, Construction, IT, and Operations teams on office expansions, remodels, relocations, and de novo projects
• Monitor equipment inventory and forecast future replacement needs and capital planning opportunities
• Create reporting, track KPIs, and maintain accurate updates through Monday.com and Microsoft Teams
• Participate in weekly leadership, operations, and project meetings
• Assist in building scalable systems, documentation, and processes for the Clinical Equipment Department

Qualifications

• 5+ years of experience in the dental industry with strong knowledge of dental equipment and equipment systems
• Previous leadership, project management, or operational management experience preferred
• Strong troubleshooting and problem-solving abilities
• Ability to manage multiple priorities and operate with a high level of organization and accountability
• Excellent communication and relationship-building skills
• Experience working cross-functionally with operations, facilities, construction, and vendors
• Proficiency with Microsoft Teams, Monday.com, and equipment tracking/reporting systems
• Candidate must reside in the Dallas area
• Must be technical, polished, professional, and highly responsive

Preferred Attributes

• Process-oriented and operationally disciplined
• Comfortable leading through accountability and follow-through
• Able to balance urgency with strategic decision-making
• Strong sense of ownership and initiative
• Collaborative leadership style with a service mindset

MB2 Dental Solutions, LLC is an equal opportunity employer.