Clinical Engineering Enterprise Director

Compass Group USA; Chicago (IL); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Paid time off

Equal opportunity employer

Job summary

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

The Enterprise Director works under the direction of a Regional Vice President and provides the leadership of managing

Qualifications

• Bachelor’s degree in a technical discipline or healthcare administration or equivalent.
• Eight years of hospital clinical/patient care equipment experience.
• At least three years of on-site supervision of hospital technicians.
• Three years managing multiple clinical engineering departments.

Responsibilities

• Serve as temporary interim Regional Vice President during their absence.
• Ensure successful audits from The Joint Commission or DNV.
• Oversee new accounts and program start-ups.
• Maintain awareness of competition and market conditions.
• Conduct high quality Strategic Business Review.
• Mentor and train Unit Directors on program management.
• Implement KPI improvement strategies.
• Maintain ISO 13485 certification standards and QMP policies.
• Manage client relationships, satisfaction, and retention.
• Provide leadership and oversight to direct reports.

Education

Bachelor’s Degree in technical discipline or Healthcare Administration or equivalent

Job description

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Clinical Engineering Enterprise Director

Position Title: Clinical Engineering Enterprise Director- Chicago, IL

Other Forms of Compensation:

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.

The Enterprise Director works under the direction of a Regional Vice President and provides the leadership of managing the clinical engineering health systems at multiple hospitals/clinics

JOB DUTIES AND RESPONSIBILITIES:

• Serve as temporary interim Regional Vice President during their absenc
• Responsible for successful audits from The Joint Commission or DNV process
• Controls successful new accounts and program start-ups
• Maintains an awareness of the competition and market conditions
• Conduct high quality Strategic Business Review
• Mentor and train Unit Directors on program management
• Implement KPI improvement strategies
• Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
• Responsible for the C-Suite client relationship, client satisfaction, and client retention
• Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications
• Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
• Effective establishment of the Service Delivery Plan by asset
• Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
• Display effective client service in accordance with client satisfaction survey protocol
• Maintain positive relationships with coworkers, medical staff, vendors, manufacturers, and the general public
• Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
• Participate in regional succession and backfill planning
• Mentor and train assigned managers on administrative and personnel matters
• Participate in the hiring process to meet staffing objectives
• Responsible for productivity and staffing that is appropriate to the account(s)
• Responsible for coordinating engagement survey action plan
• Provide recognition for employee when programs are implemented with success
• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
• Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel
• Review long term full year forecast quarterly
• Review accounts for flash/close meeting monthly with variance documentation
• Develop recovery plan when financial goals are not met
• Ensure account accruals for liabilities and revenue
• Responsible for account collections
• Approve high dollar parts/demand and vendor contracts within budgeted levels
• Approve capital requests within budgeted levels
• Accountable for all reverse supply chain activity (returns, credits, tax)
• Complete Internal financial audits when requested
• Engage as first level collections
• Perform other duties as assigned that are intrinsic to the successful operation of the business

QUALIFICATIONS:

Education:

• Bachelor’s Degree in technical discipline or Healthcare Administration or equivalent

Experience:

• Minimum of eight years servicing a broad representation of clinical/patient care equipment in a hospital environment
• Minimum of three years of on-site supervision of hospital technicians preferred
• Minimum of three years managing multiple clinical engineering departments

Intelas is a member of Compass Group USA

Associates at Intelas are offered many fantastic benefits.

• Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Intelas maintains a drug-free workplace.