Clinical Educator (Virtual)

Health Marketing; Sacramento (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

Health Marketing seeks a remote disease-state and product education specialist to support patients and care partners using approved educational materials via web or telephone. You will deliver accurate, patient-centered education on diseases and medications.

This role emphasizes clear communication, adherence support, and collaboration with program teams to improve resources. Occasional in-person sessions and limited overnight travel may occur as needed.

Qualifications

• Strong clinical knowledge and ability to explain complex medical concepts clearly.
• Excellent communication skills for phone and web-based education.
• Ability to use approved materials and follow program guidelines.
• Empathy, professionalism, and a patient-focused approach.
• Comfort collaborating to contribute insights for continuous program improvement.

Responsibilities

• Deliver accurate, patient-centered education on disease states and product information.
• Support medication adherence through coaching and clear communication.
• Connect participants with relevant educational and community resources.
• Share clinical insights to improve program development and materials.
• Maintain high quality and customer service standards throughout interactions.
• May include occasional in-person education and limited overnight travel.

Skills

Clinical knowledge

Clear communication

Materials usage

Empathy & professionalism

Collaboration for improvement

Job description

Role Summary: Provide remote disease-state and product education to patients and care partners using approved educational materials via web or telephone platforms.

Key Responsibilities

• Deliver accurate, patient-centered education on disease states and product information.
• Support medication adherence through coaching and clear communication.
• Connect participants with relevant educational and community resources.
• Share clinical insights to improve program development and materials.
• Maintain high quality and customer service standards throughout interactions.
• May include occasional in-person education and limited overnight travel.

Qualifications & Skills

• Strong clinical knowledge and ability to explain complex medical concepts clearly.
• Excellent communication skills for phone and web-based education.
• Ability to use approved materials and follow program guidelines.
• Empathy, professionalism, and a patient-focused approach.
• Comfort collaborating to contribute insights for continuous program improvement.