Clinical Education Specialist at Creo Medical Arizona

Itlearn360; Chicago (IL); On-site; USD 75,000 - 100,000; Full time

Job summary

Itlearn360 is seeking a Clinical Education Specialist to provide clinical support and training for users of Creo Medical's gastrointestinal devices. This role involves extensive travel across the US to deliver training, coach clinicians, and ensure optimal use of products in clinical settings. Ideal candidates will possess a degree in nursing or a healthcare discipline, with the ability to effectively communicate and organize training sessions.

Qualifications

• Relevant experience in a medical or sales environment.
• Experience in Operating Theatres or Endoscopy Suites.
• Experience providing clinical training.

Responsibilities

• Support product training to customers and coach clinicians.
• Advise clinicians and act as a product leader for Creo devices.
• Manage and deliver training courses for physicians and nurses.

Skills

Customer service

Communication

Attention to detail

Problem solving

Presentation skills

Organizational skills

Education

Degree in nursing or medical/healthcare field

Job description

Clinical Education Specialist job at Creo Medical. Arizona.

As a Clinical Education Specialist, you will provide clinical support, training and technical expertise for new and existing users of Creo Medical’s suite of Gastrointestinal (GI) devices.

Based in the US, but working closely with our wider commercial team, you will provide on-site support to our customers through mentoring and clinical training/advice to ensure appropriate and optimal use of Creo products to meet individual patient needs. The role will require you to work in both Theatre and Endoscopy Suite settings.

This role offers a competitive base salary, complemented by an annual performance-based bonus which is pro rated and paid quarterly based on targets achieved.

Key tasks for the position holder:

• Support the delivery of product training to customers, effectively ‘coaching’ clinicians
• Advise clinicians on the use of our equipment, being a ‘product leader’ and advocate of all Creo devices
• Train new clinicians and support current users of Creo products in an assigned region
• Identify any further ongoing training needs for clinicians that are using our devices and deliver that training where appropriate
• Act as a trusted advisor and provide all phases product training support in endoscopy and OR/theatre settings
• Manage and deliver training courses for physicians, nurses, as well as new Creo hires
• Follow-up on key equipment installations to ensure understanding and efficient usage
• Monitor and track equipment usage
• Support Directors of Market Development and Territory Managers drive utility of Speedboat and other current or future Creo products within existing accounts
• Proactively educate the team on new technologies, procedures within the GI and OR space
• Understand, speak to, and educate account staff and other Creo employees on disease states where Creo products are utilized
• Support the Director of Clinical Education schedule and facilitate both in-vivo and ex-vivo labs
• Work within the in-vivo and ex-vivo labs to drive Creo clinical pathways
• Travel extensively to support a US customer base

Key skills, behaviors, competency and experience required:

• Relevant experience of working in medical or sales environment, as a nurse, tech, or other customer support role
• Experience of working in Operating Theatres or Endoscopy Suites
• Experience of providing clinical training at various levels
• An organized and methodical approach coupled with the ability to organize your own workload effectively and work with minimum supervision
• Excellent customer service skills
• Strong communication skills
• High level of attention to detail
• Excellent people and presentation skills
• Sense of urgency - make things happen/get results
• Reliable
• Problem solving skills (ability to act on your feet)
• Technically minded

Education and professional qualifications required:

• Degree or experience in a nursing discipline or medical/healthcare field