Clinical Education Specialist

School of EMS; United States; Hybride; USD 25 000 - 41 000; Temps partiel

Résumé du poste

The School of EMS is seeking a part-time Clinical Education Specialist to support student progress by maintaining clinical education records, auditing hours and SAP documentation, and processing graduation paperwork.

You will collaborate with the Clinical Education team to track externships, prepare Student Clinical Success Plan documentation, and draft communications using approved templates. A professional office, remote, or hybrid work environment is offered to fit your schedule.

Qualifications

• Familiarity with EMS clinical education, terminology, or field operations preferred.
• Experience with student clinical tracking, documentation systems, or educational administration preferred.
• Experience with QA/QI programs and initiatives preferred.
• Administrative, office support, or student services experience preferred.
• Strong proficiency with Microsoft Office 365 required.

Responsabilités

• Audit student clinical hours, patient contacts, and SMC documentation weekly.
• Process students for graduation when requirements are complete.
• Track Capstone completion scores and maintain records.
• Monitor PCR and PE queues and route complex cases to the Clinical Education Manager.
• Prepare SAP disciplinary documentation and SCSP paperwork.
• Draft and send clinical education correspondence using templates.

Connaissances

EMS clinical education familiarity

Attention to detail

Communication with students

Organizational skills

Administrative experience

Formation

High school diploma or equivalent

Active EMS Certification preferred

Outils

Microsoft Office 365

Description du poste

The Clinical Education Specialist is a part-time administrative position that supports student clinical progress toward graduation by maintaining clinical education records and tracking clinical hour completion, patient contact documentation, and student academic progress (SAP) checkpoints on a weekly basis. This role performs clinical and externship record audits, processes graduation paperwork, prepares SAP disciplinary documentation and Student Clinical Success Plan (SCSP) paperwork, and sends student correspondence in accordance with program policy and approved templates. The Clinical Education Specialist also manages PCR and Preceptor Evaluation (PE) processing queues. Matters requiring clinical judgment or instructional decisions are routed to the Clinical Education Manager. This position works closely with the Clinical Education team to support student success and the efficient operation of Clinical Education.

Essential Duties and Responsibilities

Graduation and Clinical Hour Auditing

• Audit student clinical hours, patient contacts, and student minimum competency (SMC) documentation on a weekly basis to verify graduation readiness.
• Process students for graduation once clinical hour and documentation requirements are confirmed complete.
• Track and record Capstone completion scores.
• Maintain accurate and up-to-date student clinical records, trackers, and spreadsheets.
• Track clinical externship student progress throughout the externship period, send scheduled check-ins, and process students for graduation once externship requirements are complete.

Clinical Documentation Processing

• Monitor 48-hour PCR and Preceptor Evaluation (PE) quarantine queues, processing student appeals according to established program criteria and routing appeals that require clinical judgment to the Clinical Education Manager.
• Process PCR and PE correction requests.
• Support quality assurance and quality improvement (QA/QI) initiatives for PCR and Preceptor Evalutions (PE) by compiling documentation data, preparing audit reports, and flagging documentation concerns for review by the Clinical Education Manager.

SAP Compliance and Student Communication

• Identify students with clinical SAP failures, verify clinical hour data, and prepare SAP disciplinary documentation in accordance with program policy.
• Send low-risk SAP notifications using approved templates and respond to student questions regarding requirements and next steps.
• Identify High-Risk SAP cases and report them to the Clinical Education Manager for review.
• Prepare and maintain Student Clinical Success Plan (SCSP) documentation, in collaboration with the Clinical Education Manager, for students identified as needing additional support to meet clinical hour requirements.
• Draft and send clinical education correspondence, including externship check-ins, Evergreen Capstone communications, and SAP notifications, in accordance with program templates and policy.
• Interpersonal Skills — Maintains student confidentiality; protects the integrity and reputation of the school; interacts with employees, students, clinical sites, and external contacts professionally and respectfully.
• Oral Communication — Speaks clearly and professionally; listens effectively; asks clarifying questions; responds well to inquiries.
• Written Communication — Writes clearly and accurately; edits for grammar and spelling; prepares professional reports, correspondence, and documentation.
• Organization and Follow-Through — Manages multiple project deadlines and priorities; maintains accurate records; follows through on assigned tasks.
• Proactivity — Takes initiative to identify opportunities for improvement, resolve challenges, and drive operational effectiveness.
• Professionalism — Approaches others tactfully; maintains discretion with sensitive information; represents the School of EMS professionally.
• Accuracy & Attention to Detail — Ensures accuracy in clinical hour records, student documentation, and tracking entries; catches and corrects discrepancies proactively.

Minimum Qualifications

To perform this job successfully, an individual must be able to satisfy each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or equivalent required.
• Active EMS Certification (National Registry, or similar state-specific licensure) preferred.

Experience

• Familiarity with EMS clinical education, terminology, or field operations preferred.
• Experience with student clinical tracking, documentation systems, or educational administration preferred.
• Experience with QA/QI programs and initiatives preferred.
• Administrative, office support, or student services experience preferred.
• Strong proficiency with Microsoft Office 365 required.

Skills and Abilities

• EMS Clinical Familiarity: Working knowledge of EMS terminology and clinical education requirements sufficient to accurately track student progress, process documentation, and recognize issues that should be escalated.
• Attention to Detail: Ability to accurately audit clinical hours, patient contact logs, and compliance documentation across a high volume of student records.
• Communication and Student Support: Ability to communicate clearly, professionally, and supportively with students regarding clinical requirements, deficiencies, and program processes.
• Organizational Skills: Ability to manage multiple weekly tracking systems and deadlines, including graduation audits, externships, SAP compliance, and Evergreen Capstone monitoring, simultaneously.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position generally operates in a professional office, remote, or hybrid work environment. The employee must maintain a professional work environment with appropriate internet access to participate in virtual meetings and communicate with internal and external team members.

Physical Requirements

The work environment characteristics described here are representative of those an employee mayencounterwhile performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The employee frequently uses hands to operate a computer keyboard, mouse, and standard office equipment, and is regularly required to sit, stand, talk, and hear. Specific vision abilities required include close vision and the ability to adjust focus for extended computer use.

Conditions of Employment

• Employment is contingent on a satisfactory background check.
• Employment is contingent on successful completion of a post-offer, pre-employment drug screen, in accordance with School policy.

The School of EMS is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.

At-Will Employment

Employment with the School of EMS is at-will. This means that either the employee or the School may end the employment relationship at any time, with or without cause and with or without notice. This job description does not constitute a contract of employment and may be modified at the School's discretion.