Clinical Education Program Specialist

Team Member Services; Hendersonville (TN); On-site; USD 28,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Hendersonville, NC, is hiring a Training Coordinator to welcome new team members and guide their clinical integration. You will mentor staff, develop training materials, and deliver orientation to ensure adherence to protocols.

Occasional travel supports clinical teams and continuous staff development. Required CMA/RMA/AMT certification or CPR, 3+ years in ambulatory care, strong org skills, and proficient MS Office use.

Qualifications

• Strong organizational and problem-solving skills.
• Ability to exercise good judgement with sensitive personal information.
• Well-developed verbal and written communication skills.
• Computer skills with accurate data entry and typing ability.
• Ability to work independently with minimal supervision and follow-through.
• Ability to present to new team members and leaders.
• Ability to learn new technology or processes.
• MS Office proficiency (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Welcomes new team members and guides their integration into the organization.
• Supports the clinical ladder program and related activities.
• Travels as needed to mentor and teach clinical staff.
• Instructs orientation sessions to ensure understanding of protocols and procedures.
• Develops and delivers training materials and competency checklists.
• Mentors staff and provides feedback to supervisors.
• Assists with performance evaluations as needed.
• Monitors adherence to clinical standards and provides coaching.
• Creates additional learning opportunities for staff development.
• Teaches new skills for procedures to maintain quality care.

Skills

Organizational skills

Discretion with data

Verbal & written comms

Data entry / typing

Independent worker

Public speaking

Learning new tech

MS Office Suite

Education

High School Diploma or equivalent

MA certification options CMA/RMA/AMT

Tools

MS Excel

MS Word

PowerPoint

Outlook

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

• Full time
• Shift: Day (United States of America)
• Address: 100 HOSPITAL DR
• City: HENDERSONVILLE
• State: North Carolina
• Postal Code: 28792

Job Description:

Location: 80 Brownsberger Circle, Fletcher, NC 28732

Shift: Mon-Fri 8am-5pm

• Welcomes new team members and facilitates their integration into the organization.
• Supports the clinical ladder program by assisting with all related aspects.
• Travels as needed to mentor and teach clinical team members.
• Instructs clinical orientation sessions to ensure new staff understand protocols and procedures.
• Develops and delivers training materials, including competency checklists for clinical skills.
• Mentors staff, focusing on training new employees and those needing additional support.
• Provides feedback to supervisors regarding employee performance and progress.
• Assists with performance evaluations as needed.
• Monitors and rounds on new team members regularly to ensure adherence to clinical standards.
• Creates and provides additional learning opportunities for staff development.
• Teaches new skills required for new procedures or services to maintain quality care.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Strong organizational and problem-solving skills. [Required]
• Ability to exercise good judgement and discretion with sensitive personal information. [Required]
• Well-developed professional verbal and written communication skills. [Required]
• Computer skills with accurate data entry and typing ability. [Required]
• Ability to work independently with minimal supervision and excellent follow-through: self-motivated, self-disciplined, and detail oriented. [Required]
• Ability to speak and present in front of a new team members and AdventHealth Leaders. [Required]
• Ability to learn new technology or processes. [Required]
• Intermediate Microsoft Suite computer proficiency; including but not limited to Word, Excel, PowerPoint and Outlook. [Required]

Education:

High School Grad or Equiv [Required]

Work Experience:

3+ years of clinical, ambulatory care [Required]

Licenses and Certifications:

• Certified Medical Assistant (CMA) [Required] OR
• ARMA Registered Medical Assistant (RMA) [Required] OR
• AMT Registered Medical Assistant (RMA) [Required]
• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements:

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$20.32 - $37.79

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.