Clinical Documentation Integrity Supervisor

Ensemble Health Partners; United States; Remote; USD 110,000 - 159,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners seeks a Clinical Documentation Specialist to lead CDI staff, conduct QA, and drive performance improvements across CDI programs. Onsite client travel is expected to support engagement success.

Applicants should hold current RN licensure, have 2+ years CDI experience, and possess strong communication and change-management skills. CCDS/CDIP or related certifications are preferred and encouraged within 9 months of hire.

Qualifications

• RN licensure is required.
• Minimum of two years CDI experience.
• Excellent verbal and written communication skills.
• Acute care experience or working in a similar clinical setting.
• Willingness to obtain CCDS/CDIP/CRCR certifications within 9 months of hire.

Responsibilities

• Ensures the competency of CDI staff by QA reviews, feedback, and performance management; leads hiring, training and mentorship.
• Assists in policy and material development for the CDI program.
• Develops educational programs to keep CDSs/physicians/service lines up to date on regulations and gaps.
• Partners with coding professionals for improved outcomes and initiatives.
• Collaborates with leadership on action plans, KPI improvement, and program growth.
• Oversees vendor partnerships for CDI resources, software functionality, staffing, and client integration.
• Delivers regular reports to clients and internal leadership; onsite travel required.

Skills

Decision making

Courage

Influencing

Coaching & developing

Emotional intelligence

Inclusive environment

Critical thinking

AI leadership

Education

RN licensure

CCDS/CDIP certification or CRCR (preferred)

Job description

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement

This position pays between $110,000 - $159,450 based on experience

Job Competencies:

• Decision Making - Makes decisions by gathering, analyzing, and interpreting information; chooses the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
• Courage - Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat.
• Influencing - Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes.
• Coaching & Developing Others - Partners with individuals’ and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better.
• Emotional Intelligence - Establishes and sustains trusting relationships by accurately understanding and interpreting one’s own and others’ emotions and adapts behaviors to accomplish intended results.
• Creating an Inclusive Environment - Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation.

Job Responsibilities:

• Ensures the competency of Clinical Documentation Specialist (CDS) staff by participating in on-going quality assurance reviews and skills assessments; collaborates on action plans and timely constructive feedback, as needed, to enhance associate development; leads hiring, training and performance management processes for all CDI associates, coaches, mentors and empowers associates to complete tasks by providing resources and support for expected day to day operations.
• Assists in the development of policies, procedures and additional materials for the CDI program.
• Develops/utilizes educational programs to keep CDSs/physicians/service lines/advisor up to date on regulatory changes and/or identified gaps pertaining to specified dx, topics, DRGs, and denials.
• Partners with coding professionals for improved outcomes and initiatives.
• Collaborates with internal and client leadership on action plans, key performance indicator improvement/maintenance, strategizes on program and associate growth and development.
• Assists with oversight and collaboration and our vendor partnership(s) to include optimal software functionality, CDI resources, staffing, client integration, training, auditing, and data validation.
• Assists in report deliverables to client and internal leadership teams with regular and onsite expectations.
• Onsite Client Travel is required and is expected to range between 15% - 25%

Other Knowledge, Skills and Abilities:

• Current RN Licensure
• Minimum of two years CDI experience
• Excellent interpersonal skills including verbal and written communication skills
• Acute care experience or working in a similar clinical setting
• Flexibility in assignments and workloads based on departmental needs
• Ability to organize and present information clearly and concisely
• Excellent computer and keyboarding skills
• High degree of prioritization skills
• Ability to effectively influence change management
• Critical thinking and action planning abilities
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI

Required Certification:

• Certified Clinical Documentation Specialist (CCDS) and/or Certified Documentation Improvement Practitioner (CDIP) and/or Any coding related certifications or other approved job relevant certification CRCR Certification, or willingness to obtain within 9 months of hire

Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Ensemble Legitimate Ensemble Recruiters will only contact you from an email address ending in “@ensemblehp.com.” Don’t fall victim to fake job postings from fraudsters posing as Ensemble Human Resources personnel. Ensemble will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, form, app or text.

Ensemble is dedicated to providing our clients with experienced healthcare finance and revenue cycle professionals. We believe that our core values of trust, integrity, loyalty and service married with the belief that our work is worthwhile helps us build and sustain sincere relationships with our associates and clients. If you are a passionate, dedicated and experienced revenue cycle, consulting or finance professional and seek career and personal growth, we would love to hear from you. We believe we foster an environment where talented individuals can excel and shine. Our team believes that people are the most important part of our success and that when we take care of our people, they pay it forward by providing our clients with excellent results and world-class service.