Clinical Documentation Integrity Specialist (Coder)

Greenbrook Medical; United States; Remote; USD 94,558,464 - 103,154,688; Full time

Benefits offered by this job

Bonus

Health insurance

Paid time off

401(k) with company match

Job summary

Greenbrook Medical is seeking a Clinical Documentation Integrity Specialist (Coder) to remotely support our U.S.-based team. You will validate chart documentation, ensure accurate ICD-10 codes, and educate clinicians on HCC coding in a fast-paced care setting.

The role requires 3+ years of CMS-HCC risk adjustment and ICD-10 coding, CPC certification, and experience with both prospective and concurrent workflows. Competitive hourly compensation and benefits available.

Qualifications

• Certified Coder with CPC credential and 3+ years in CMS-HCC risk adjustment.
• 3+ years of ICD-10 coding experience in a clinical setting.
• 1+ year of HEDIS/Stars experience or similar risk adjustment work.
• Experience with both prospective and concurrent workflows.

Responsibilities

• Review charts and validate documentation against ICD-10 guidelines.
• Abstract clinical information from charts and claims for accurate coding.
• Query providers for documentation clarification when needed.
• Educate clinicians on HCC coding and documentation best practices.
• Maintain data quality, confidentiality, and compliant workflows.

Skills

CPC Certification

CMS-HCC risk adjustment

ICD-10 coding

HEDIS/Stars experience

Prospective and concurrent workflows

Medical terminology knowledge

Strong communication

Organization skills

Education

CPC Certification

Tools

MS Office

Job description

Clinical Documentation Integrity Specialist (Coder)

Remote

We are growing our team and anticipate two hires starting in mid‑August and two in mid‑September.

About Us

Greenbrook Medical is building the new standard in primary care. We deliver high‑touch, relationship‑based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care.

We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. That commitment shows up in our results, including a patient Net Promoter Score of 91, compared to 32 for typical healthcare organizations.

Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth. Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.

About the Role

As a CDI Coding Specialist, you ensure our documentation accurately reflects the complexity of the seniors we serve. Your work strengthens clinical accuracy, supports high‑quality care, and helps providers deliver the right care at the right time.

This role is fast‑paced, detail‑driven, and deeply collaborative. You’ll review charts, validate documentation, and partner with providers to uphold the highest standards of coding excellence. If you thrive in a mission‑driven environment that values teamwork, integrity, and accountability, you’ll feel right at home here.

Location: Remote within the U.S.; preference for those located in Eastern or Central time zones.

What You’ll Do

Master the Chart, Start to Finish

• Apply expert coding judgment using ICD‑10 guidelines to validate accurate diagnosis codes in medical record documentation.
• Support the clinical care teams through completion of comprehensive pre‑visit and post‑encounter chart reviews.
• Review documentation to ensure every submitted code is fully supported.
• Abstract relevant clinical information and diagnostic codes from hospital claims, radiology reports, and specialist notes.
• Analyze MRA reports to surface unreported or unresolved conditions.
• Query providers when clarification or additional documentation is needed.
• Educate clinicians on HCC coding and documentation best practices.
• Maintain compliance and protect patient confidentiality.

Keep Data Clean and Workflows Tight

• Review system‑generated reports to correct or complete missing data.
• Communicate audit findings clearly and constructively to providers and internal teams.
• Collaborate across teams to ensure seamless workflows and shared accountability.
• Support timely amendments through ongoing review and query processes.

Improve the Work Over Time

• Identify process gaps and recommend solutions.
• Enhance coding knowledge through continuous learning.
• Contribute to special projects and departmental initiatives as assigned.
• Participate in team meetings to stay aligned and drive improvement.

What Success Looks Like

• Chart review accuracy consistently at 95%+.
• Chart review production standards maintained with precision and efficiency.
• Clear, timely communication with providers and internal stakeholders.
• Strong alignment with coding guidelines, compliance standards, and organizational goals.
• Meaningful contributions to documentation quality and risk adjustment performance.

About You

You Bring:

• Professional Coder (CPC) Certification.
• 3+ years of experience in CMS‑HCC risk adjustment or HCC coding.
• 3+ years of ICD‑10 coding experience.
• 1+ year of HEDIS/Stars experience.
• Experience working in both prospective and concurrent workflows.
• Strong knowledge of medical terminology, anatomy, physiology, disease processes, and pharmacology.
• Proficiency with MS Office (Excel, PowerPoint, Word).
• Clear, professional communication and the ability to defend coding decisions.
• Strong organization, attention to detail, and comfort working in a fast‑paced, evolving environment.
• A mindset grounded in our core values: Heart, Excellence, Accountability, Resilience, and Teamwork.

You Stand Out If:

• You hold a Certified Risk Adjustment Coder (CRC) credential.
• You have previous MRA experience supporting a primary care practice.
• You have experience educating providers on HCC coding and documentation.
• You proactively identify documentation gaps and recommend improvements.
• You thrive in collaborative, mission‑driven teams and look for ways to strengthen workflows.

Benefits and Compensation

• $33‑$36 per hour, based on experience and qualifications.
• Generous annual performance bonus.
• Health, dental, and vision insurance.
• Paid time off + paid sick time.
• 401(k) with company match.

Equal Employment Opportunity and Commitment to Diversity

We do not discriminate on the basis of age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy, or any other status protected under federal, state, and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, please contact our People team at [e-mail].