Clinical Documentation Integrity Manager (Outpatient)

Uasi; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full benefits package

PTO

Top pay

Job summary

UASI is seeking an OP CDI Staff Success Manager to lead the CDI team, onboard new staff, and ensure high-quality, compliant outpatient CDI services. This remote role emphasizes coaching, staffing optimization, and collaboration with leaders to meet organizational goals.

The ideal candidate has 2-4 years in outpatient CDI, leadership experience, and an RN/LPN license, with CDI certifications preferred. Join a mission-driven team delivering excellence in healthcare documentation.

Qualifications

• 2-4 years of outpatient CDI and/or Risk Adjustment experience.
• 2 years of leadership experience in staffing operations and workforce planning.
• Active LPN or RN license required.
• Certifications such as CCDS/CDIS preferred.

Responsibilities

• Coordinate onboarding of new employees, identifying gaps and training opportunities.
• Provide leadership and guidance to CDI staff on project requirements and expectations.
• Monitor workload and staffing levels to ensure adequate coverage.
• Coach staff to improve quality, productivity and compliance.

Skills

Leadership

Onboarding

Staffing management

Communication

Critical thinking

Education

LPN or RN license

Tools

Epic workflows

MS Office

VPNs

Video conferencing

Job description

Join a Team That’s Elevating CDI Excellence!

At UASI, we're driven by a mission to improve the quality and accuracy of clinical documentation through expert CDI consulting. As we continue to grow our service offerings, we’re looking for experienced and motivated OP CDI Staff Success Managers to join our dedicated team in a fully remote capacity.

As an OP CDI (Outpatient Clinical Documentation Integrity) Staff Success Manager, this individual will provide leadership, coaching, and support to CDI team members throughout their employee lifecycle. Their goal is to drive successful onboarding, communicate expectations and best practices, facilitate ongoing professional development, and promote staff engagement. In partnership with operational leaders, they will ensure employees have the knowledge, resources, and support necessary to deliver high-quality, compliant CDI services and achieve organizational objectives.

Key Responsibilities

• Coordinate onboarding of new employees including assessing any potential gaps and opportunities for training and support.
• Provide support and direction to OP CDI staff about project requirements and clarity of expectations.
• Monitor client work queues to ensure adequate staffing levels.
• Monitor the productivity, quality, and performance levels within the CDI team to ensure high quality deliverables. Provide coaching and when necessary implement improvement plans and/or disciplinary action with the team.
• Track the performance metrics (quality, productivity, etc.) for the team and identify coaching opportunities to grow the skills of the team and elevate the overall metrics and excellence of all.
• Participate in scheduled meetings with internal CDI team and give updated staffing report.
• Collaborate with the Quality Team to ensure quality expectations are achieved and opportunities for development of staff are identified.
• Manage the staff schedules including approving timesheets, PTO requests, LOA, etc.
• Lead recruitment efforts for the CDI team by identifying staffing needs and collaborating with leadership and recruitment team to fill openings quickly.
• Comply with UASI’s policies regarding the use and disclosure of protected health information which includes accessing and using protected health information only to the extent necessary to fulfill the above-mentioned responsibilities.

Qualifications:

• Minimum 2-4 years of outpatient CDI and/or Risk Adjustment experience
• Minimum 2 years of leadership experience managing staffing operations, including resource planning, workload balancing, performance oversight, employee development, and alignment of staffing needs with client and operational goals
• Active LPN or RN license required

• CCDS, CCDS-O, CDIP, CDEO, CRC, and/or other relevant CDI, coding, or risk adjustment certifications strongly preferred.
• Proficiency in Epic workflows, including interpretation and management prospective review processes

• Strong understanding of: ICD-10-CM coding guidelines, HCC documentation and coding requirements
• Excellent communication, critical thinking, and organizational skills.
• Comfortable using MS Office, email, VPNs, virtual machines, two-factor authentication, and video conferencing tools (MS Teams, Zoom, etc.).

Why UASI?

We believe that investing in our people is key to our success. In return for your talents, we offer a full benefits package, PTO and top pay!. Additional benefits include:

• Collaborative, mission-driven team environment.
• Opportunities for continuous learning, education and professional growth.
• Leadership that values your expertise and input