Clinical Director - Psychiatry

UNKNOWN; United States; On-site; USD 96,000 - 169,000; Full time

Job summary

Washington University in St. Louis seeks a Clinical Director to lead a growing psychiatric clinical operation across specialty and teaching clinics. You will oversee planning, develop and implement medical services, and ensure fiscal integrity within the Department of Psychiatry.

You will guide growth, organize staff, and provide subject-matter leadership across the academic campus while collaborating with hospitals and external partners to deliver high-quality ambulatory care.

Qualifications

• Bachelor's degree required for leadership in clinical operations.
• Master's degree preferred for higher-level administration.
• Experience in academic medical settings is highly valued.

Responsibilities

• Designs and coordinates plans with leadership to provide quality medical services.
• Implements processes for urgent and routine patient care on a same-day/scheduled basis.
• Supervises clinical managers and tracks operating statistics.
• Coordinates care with multiple departments and external organizations.
• Secures and disseminates legal and reimbursement information to ensure compliance.
• Plans strategically for service changes, staffing, and space utilization.
• Develops staff and ensures certifications and skill development.
• Contributes to budget design and monitoring for ambulatory care activities.
• Oversees policy development and quality improvement programs.

Education

Bachelor's degree

Master's degree

Academic Administration

Healthcare Management

Leadership

Data-Driven Decision Making

Budgeting

Quality Improvement

Staff Supervision

Policy Development

Job description

Location: SAINT LOUIS, MO 63110 | Scheduled Hours: 40

Position Summary

The Clinical Director will oversee a growing clinical operation of specialty and teaching practices and clinics within the Department of Psychiatry. This leader will focus on the academic campus to administer planning, as well as develop, organize, and implement medical services activities and management systems that support the successful operations and fiscal integrity of the organization.

The Clinical Director will lead growth and structure development to ensure integrity and stability, and lend expertise and knowledge to all clinical operations with the Department of Psychiatry with a particular focus on the academic campus.

Primary Duties & Responsibilities

• Administration: Designs and coordinates a plan with various leadership members, including practicing physicians and other management staff to provide quality medical services in an efficient and effective manner.
• Administration: Designs and implements process to accommodate patients with urgent medical needs on a same-day basis and patients with routine medical needs on a scheduled basis.
• Administration: Provides administrative supervision for clinical managers in designated service areas.
• Administration: Tracks key operating statistics and provides management reports.
• Administration: Coordinates patient care services with department administrators, division administrators, the Faculty Practice Plan (FPP), other School of Medicine clinical departments, Barnes Jewish Hospital and other external organizations, such as home care agencies.
• Planning: Regularly secures and disseminates legal and reimbursement information to maintain compliance with changing legislation and regulations.
• Planning: Implements tactical and strategic planning processes to address changes in services and volume, including formulating recommendations in response to requests for changes in sessions, staffing or exam room utilization.
• Organization: Oversees the development of an efficient and effective organization of professional and support staff to meet the personnel resource needs of the organization.
• Organization: Analyzes and evaluates the effectiveness of clinical operations using new and established clinical practice and service standards and recommends required changes.
• Organization: Implements approved changes.
• Organization: Formulates, recommends, implements and evaluates policies and procedures required to execute the ambulatory care activities.
• Organization: Develops and administers a quality improvement program that addresses risk management, patient complaints, patient satisfaction and provider satisfaction issues, including evaluating the role of technological advances.
• Organization: Participates in committees and work groups impacting operations such as the FPP, WUSM and medical center hospitals.
• Organization: Ensures coordination of activities with the departmentally-based activities of scheduling, registration, medical records’ management, chart preparation, pre-certification and charge capture.
• Fiscal Responsibility: Drafts the operating budget for ambulatory care activities.
• Fiscal Responsibility: Administers the operational budget through assignment of accountability to pertinent staff.
• Fiscal Responsibility: Interprets the budget to staff, emphasizing the importance of economic resource utilization while maintaining quality service deliver, both medical and operational.
• Fiscal Responsibility: Tracks routine and unusual expenses consistent with the allocation methodology approved by the Steering Committee.
• Fiscal Responsibility: Coordinates purchasing to ensure timely and adequate provision of materials required for the ambulatory care activities.
• Fiscal Responsibility: Participates in the design and utilization of space to accommodate required ambulatory care activities while conserving and making maximum use of existing resources.
• Fiscal Responsibility: Designs a process to ensure early detection and/or prevention of threats that result in lost revenue or increased operational costs.
• Fiscal Responsibility: Implements Patient Financial Services’ standards.
• Fiscal Responsibility: Designs and implements processes to facilitate timely charge capture and to address complex billing issues related to the procurement of and charges for pharmaceuticals.
• Human Resources: Develops and conducts staff development programs where appropriate.
• Human Resources: Ensures staff’s certification in patient service quality, IDX modules and requisite nursing skills.
• Human Resources: Conducts performance evaluations.
• Human Resources: Recommends and/or assists in the design of incentive programs to maintain a high level of staff motivation, process improvement and job enrichment.

Working Conditions

• Job Location/Working Conditions: Patient care setting
• Physical Effort: Typically sitting at desk or table
• Equipment: Office equipment

Required Qualifications

• Education: Bachelor's degree
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: Large Multispecialty Environment With Knowledge Of Clinical Service Operations (10 Years)
• Skills: Not Applicable
• Driver's License: A driver's license is not required for this position.

Preferred Qualifications

• Education: Master's degree
• Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Work Experience: No additional work experience unless stated elsewhere in the job posting.
• Skills: Academic Administration, Business Administration, Data-Driven Decision Making, Detail-Oriented, Diagnostic Coding, Healthcare Management, Health Care Quality Improvement, Interpersonal Communication, Leadership, Medical Records Management, Motivating People, Oral Communications, Physician Communications, Prioritization, Procedural Coding, Reimbursement, Supervision, Third Party Contracts, Third Party Payers, Written Communication

Grade G16 Salary Range

$96,000.00 - $169,300.00 / Annually

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

• Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
• For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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