Clinical Director, Community Crisis Stabilization(CSS)

Eliot Community Human Services; Lynn (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated professional to lead their Community Crisis Stabilization program. This role involves managing a team of specialists and clinicians to deliver high-quality behavioral health services. You will be responsible for developing clinical practices, ensuring effective crisis intervention, and fostering a collaborative team environment. The organization is committed to employee growth and offers a comprehensive benefits package. If you are passionate about making a difference in community health and have the necessary qualifications, this opportunity is perfect for you.

Benefits

75% Company Contribution to Medical and Dental Insurance

401(k) Retirement Plan with Employer Match

100% Company-Paid Life Insurance

100% Company Paid Short & Long-Term Disability Insurance

$3000 Employee Referral Bonus

$3000 Annual Tuition Reimbursement

Opportunities for growth within 100+ programs

Comprehensive Staff Orientation and Training Programs

Qualifications

• Must be independently licensed (LICSW, LMHC, LMFT, RN, LRC).
• 2 years of experience in a multi-disciplinary behavioral health setting.

Responsibilities

• Manage staff providing Community Crisis Stabilization interventions.
• Develop and implement clinical practices in accordance with evidence-based treatment.
• Supervise and manage staff in crisis evaluations and treatment.

Skills

Crisis Intervention

Diagnostic Skills

Engagement Strategies

Supervisory Skills

Rapport Building

Education

Master’s Degree in Behavioral Health

Job description

Together we can make a difference.

Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:

• 75% Company Contribution to Medical and Dental Insurance
• 12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually
• 401(k) Retirement Plan with Employer Match
• 100% Company-Paid Life & Accidental Death Insurance
• 100% Company Paid Short & Long-Term Disability Insurance
• $3000 Employee Referral Bonus
• $3000 Annual Tuition/Professional Development Reimbursement
• Opportunities for growth internally within our 100+ programs across Massachusetts
• Comprehensive Staff Orientation, Training Programs & Professional Development Assistance
• FSA, Dependent Care, transportation reimbursement

Eliot is excited to participate in the transformation of community behavioral health programs and stands ready for the challenge. We not only believe that high-quality services must be provided when and where people need them but we have a proven track record of doing so. We are devoted to creating and supporting services that remove barriers to services in the community, rather than in emergency rooms and institutional settings.

Responsibilities:

• Direct/manage Stabilization Specialist and Clinicians in providing Community Crisis Stabilization (CCS) interventions and services.
• Hire/train all staff within the CCS program, conduct performance evaluation, work assignments and problem resolution.
• Collaborate with the Director of CCS Nursing on the daily operation of services delivered to clients in the CCS program.
• Manage and direct daily clinical interventions, assessments and stabilization services for the CCS program.
• Develop and implement clinical practices in accordance with Eliot CBHC’s vision for evidence-based treatment including targeted treatment and daily groups.
• Develop and manage systems that utilize Eliot and other provider’s clinical assessments as means to continue diagnostic assessments, testing, and efforts to ensure client stabilization.
• Develop and provide oversight of the implementation of stabilization plans for clients/families in crisis to ensure follow up supports and services.
• Participate in contract development; compliance with budget plan for expenditures and revenue.
• Develop systems to monitor utilization and billing to match services with available revenue streams.
• Develop and implement systems to ensure warm handoffs between staff providing short term stabilization, staff providing urgent care services and CBHC Teams.
• Develop systems that ensure the provision of urgent and immediate access to psychopharmacological services, medication assisted treatment, and immediate therapies.
• Direct and manage staff members in completing NOMS assessments as assigned and manage NOMS assignments, assessments, and documentation required for CBHC.
• Create and promote a team atmosphere where staff work collaboratively and seek assistance when needed.
• Provide and direct crisis intervention, triage, counseling and referral in a professional, sensitive manner, with a commitment to client/family satisfaction.
• As part of evaluations, treatment planning, and interventions, utilize evidence-based practices that focus on stabilization, engagement in treatment, motivational interviewing, and connecting to services within the community.
• Participate in evidence-based trainings including but not limited to Zero Suicide, CBT modalities targeting symptoms, DBT, PE, CR, EMDR, FST, TF-CBT, CAMS, family therapies, integrated dual diagnosis treatment, self-management plans, and other clinical interventions.
• Supervise and provide short term intervention that are evidence based, short term groups, and recovery focused planning.
• Provide crisis evaluations and short-term treatment as needed.
• Maintain awareness of the overall condition of the facility and report potential safety/repair issues to the Director or on-call administrator as appropriate.
• Supervise staff in providing short term evidence-based treatments to stabilize crisis situations including beginning the process of trauma treatment, providing immediate treatment of psychiatric illness, substance dependency, family therapy, and diagnostic assessment.
• Supervise and manage staff in the development of short-term treatment plans including safety planning and crisis planning.
• Ensure the development and implementation of goal oriented short term treatment plans for all clients in the program, within 24 hours of admission.
• Coordinate and initiate collateral contacts with family/caregivers and all community providers for each client admitted to the program. Schedule Team Meetings to review treatment and discuss discharge planning.
• Develop and maintain effective working relationships with community agencies to assure a seamless and efficient interface of services.
• Participate in daily multi-disciplinary rounds and lead the clinical presentation.
• Complete all required admission and discharge documentation and files in the medical record.

Qualifications:

• Must be independently licensed e.g.: LICSW, LMHC, LMFT, RN, LRC. Master’s Degree in behavioral health care field
• 2 years of experience in a multi-disciplinary behavioral health setting; of which 1 years must include the provision of emergency, inpatient and/or diversionary behavioral health services and 2 years supervisory experience.
• Excellent diagnostic skills; competence in crisis intervention and engagement strategies.
• Must be able to quickly establish rapport with wide range of clinical presentations.
• Knowledge of the vast array of community resources and how to access them.
• Understanding of public and private health insurance plans.

Schedule: Full time, Monday - Friday

Compensation: Salary based on experience.

Location: Lynn, MA

Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.

Qualifications Education

Required

MA

MA

Experience

Required

Preferred

Supervisory experience

Provision of emergency, inpatient and/or diversionary behavioral health services

Licenses & Certifications

Preferred

LICSW

LMHC