Clinical Director Clinical Education

Optum; Auburndale (MA); On-site; USD 113,000 - 193,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k with company match

Job summary

Atrius Health in Newton, MA is seeking a Clinical Director to lead nursing operations within a designated service line, ensuring high-quality, safe patient care across multiple sites.

You will mentor Clinical Nurse Managers and Nurse Supervisors, align nursing staff with organizational goals, and partner with executive leadership to optimize clinical workflows and staffing strategies. This role requires strong leadership, collaboration, and a commitment to patient safety.

Qualifications

• BSN and current RN license in MA
• American Heart Association BLS required
• 5+ years of leadership/management in healthcare or related field
• Driver's license and reliable transportation

Responsibilities

• Provides clinical expertise and professional leadership to nurses within the service line.
• Leads quality care and patient safety; acts as role model and clinical resource.
• Mentors nursing and operational leaders across sites.
• Drives and supports service line goals with program development and staff development.
• Ensures top-of-license nursing workflows and compliant practice across the service line.

Skills

Leadership

Nursing leadership

Healthcare operations

Interpersonal skills

Communication

Education

BSN

Master's degree in Nursing or related field

Job description

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative healthcare leader, delivering an effective system of connected care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our team of physicians, primary care providers and clinicians work with hospitals, community specialists and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

Under general direction of the Executive Director, the Clinical Director partners with a designated Service Line Chair and Directors - Service Line to assure the execution of Reliant Medical Group and Atrius Health's strategy and goals at an organization-wide specialty level. Supervises and manages Clinical Nurse Managers and Nurse Supervisors in a designated service line and collaborates with Site Administrators to assure that LPNs and RNs in a designated service line are aligned to fulfill our mission and contribute to the success of the service line at an individual site practice level. Ensure that nurses are delivering high quality, safe patient care and that nursing staff are aligned to fulfill our mission and contribute to success of the service line at the site. Collaborates with the Service Line Chair, Directors - Service Line, Practice Administrators, and department leadership in planning the role of nursing staff in achieving practice goals. May provide nursing leadership and clinical management of a service line department clinical/procedural unit (e.g., Oncology, Endoscopy), partnering with the designated medical leadership and associated Administrators. Assumes fiscal responsibility in partnership with the Chair and Directors - Service Line. Develops relevant policies, procedures, guidelines, and standard work for nursing with the service line. Develops a cohesive staff development strategy for nurses in the service line, including clinical training and coaching in support of service line initiatives. Maintains accountability for achieving service line goals. Assures that nurses are practicing in accordance with legal parameters, guidelines, and standards of clinical care. Manages projects and provides team leadership for service line-based initiatives. Leads patient care improvement initiatives. Serves as a mentor and role model to nurse leaders, nursing (LPN and RN) and professional staff. In collaboration with appropriate Clinical Nurse Managers, Nurse Supervisors and Practice Administrators, addresses service line-specific performance management issues. Consults with Service Line Leadership regarding standards of service line nursing care, safety, and scope of practice. Recruits, interviews, and selects Clinical Nurse Managers and Nurse Supervisors in service line in collaboration with site and service line leadership. Ensures nurses in the organization maintain current licensure. Ensures strict adherence to top of license practice in the service line. May provide direct clinical care in a designated practice. Serves as a liaison to senior management concerning issues pertinent to the service line. Travel to practice sites as needed. Collaborates with and provides support to local leadership to redesign workflows and responsibilities to ensure efficient and effective care delivery in alignment with nursing and service line/specialty priorities.

Position Details

• Department: Clinical Education
• Schedule: M-F 40HRS weekly
• Location: Newton, MA

Primary Responsibilities

• Provides clinical expertise and professional leadership to nurses within the service line. May provide direct clinical care in a designated practice within a department
• Provides leadership in collaboration with Clinical Nurse Managers and local service line
• Leads quality care and patient safety. Acts as a role model and clinical resource to staff in areas of specialization
• Champions patient experience, quality, and safety
• Responsible for supporting an organizational environment compliant with all associated and applicable regulations
• Mentors nursing and operational leaders
• Recommends, designs, and executes service line- or specialty-specific improvements in clinical operations and centrally managed programs
• Understands the clinical operations of the practice, analyzes and identifies workflow efficiencies, and proposes staffing needs
• Partners with Human Resources in the development of recruitment staffing strategies. Ensures clinical leadership is an integral part of the process
• Understands and implements top-of-license nursing roles. Ensures that the service lines strictly adhere to all provisions
• Acts as a resource and provides clinical service line content expertise to enhance managerial decision-making
• Drives and supports organizational Hoshin goals by developing and implementing targeted programs
• Develops service line-specific staff development, supporting clinical orientation and training. Facilitates opportunities for education, mentoring, and professional growth and development for all staff
• Works collaboratively with the Executive Director of Clinical Operations & Nursing, Practice Administrators, and clinical leadership to address issues across the organization
• Works with Clinical Nurse Managers and Nurse Supervisors to ensure coordination and consistency between sites, as well as assure safe hand-offs between the office practice and services Collaborates with Service Line Chairs and senior management regarding nursing practices and general practice management
• Serves as a consultant/mentor to Clinical Nurse Managers and Nurse Supervisors in the coaching, counseling, and evaluation of LPNs and RNs regarding service line-specific clinical and operational issues. Acts as a role model and Service Excellence leader
• Investigates and resolves problems related to clinical and/or non-clinical staff relations within the service line
• Implements top-of-license nursing workflows and ensures that the service line strictly adheres to all provisions. May participate in contract negotiations as a designee
• Participates in service line and nursing workgroups, committees, meetings, and special projects
• Performs other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• BSN
• Current license to practice - RN professional nursing in the Commonwealth of Massachusetts
• American Heart Association Basic Life Support (BLS) required
• 5+ years of related experience required to include leadership or management in healthcare or related field
• Driver's License and access to a reliable transportation

Preferred Qualifications

• Master's degree in Nursing or related field (e.g., MSN, MHA, MPH)
• Current Certification in Ambulatory Care
• 3+ years of clinical experience within specialty area preferred, ambulatory setting
• Management /leadership experience in a nursing collective bargaining environment

Skills

• Skills acquired through 7+ years of experience in healthcare and demonstrated leadership skills
• Working knowledge of organizational systems and operations preferred
• Must be able to act cooperatively and collaboratively as a member of an interdisciplinary team
• Requires strong interpersonal skills and communication skills
• Must have a demonstrated commitment to the principals of collaboration and teamwork
• Financial acumen

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.