Supervisor, Operational Services II - Atrius Health

UnitedHealth Group; Boston (MA); On-site; USD 60,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

401k contribution

Equity stock purchase

Job summary

Atrius Health, part of the Optum family, seeks a Supervisor, Operational Services II to oversee staff and daily operations for Service Line operations across a large group at the Site of a single clinical area or combination of multiple locations in eastern Massachusetts. You will establish and maintain systems to ensure patient service and clinical flow meet organizational objectives.

You’ll assist with development, monitoring and management of department budgets, and you’ll be rewarded with

Qualifications

• 3-5+ years of medical practice experience.
• Ambulatory care setting experience with medical support functions.
• EMR experience or aptitude to learn EMR systems.
• Competence with word processing and spreadsheets.
• Strong organizational, leadership and teamwork abilities.
• Valid driver's license and reliable transportation.

Responsibilities

• Oversee staff and daily operations for Service Line operations at the site or multiple locations.
• Develop, monitor and manage department budgets.
• Ensure patient service and clinical flow align with organizational objectives.

Skills

Staff supervision

Leadership

Budget management

EMR aptitude

Organizational skills

Communication

Driver's license

Education

Bachelor's Degree or equivalent

Tools

EMR experience

Word processing

Excel

Job description

Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As the Supervisor, Operational Services II, you will supervise the staff and daily operations for Service Line operations for a large group at the Site of a single clinical area or combination of multiple smaller areas and/or locations and provides management support. Establish and maintain systems to ensure that patient service and clinical flow support organizational objectives. You'll assist with development, monitoring and management of department budgets.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3 -5+ years of medical practice experience
• Demonstrated knowledge of medical support functions in an ambulatory care setting
• Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
• Computer experience with the ability to use word processing and spreadsheet programs
• Demonstrated organizational, leadership and teamwork skills
• Demonstrated solid organizational and problem resolution skills
• Driver's license and access to reliable transportation

Preferred Qualification:

• 2+ years of direct supervising at least two staff
• Bachelor's Degree in an relevant discipline or equivalent education, training or experience
• Licensure required for certain clinical positions
• Advanced Cardiac Life Support (ACLS) may be required based on specialty
• American Heart Association Basic Life Support (BLS)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.