Clinical Director

FAMILY PRIDE OF NORTHEAST OHIO INC; Middlefield Township (OH); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Birthday Off

Floating holidays

Sick & Vacation Time

Short-Term Disability

Supportive work environment

Leadership development

Job summary

Family Pride of Northeast Ohio Inc. is seeking a Clinical Director to provide organization-wide clinical leadership for mental health, SUD, and prevention services.

This role aligns clinical priorities with strategy, strengthens programs, and drives innovation across locations and communities. The Director will coach supervisors, develop leaders, monitor quality metrics, and promote evidence-based practices while ensuring compliance and high-quality, compassionate care.

Qualifications

• Master's degree or higher in social work, counseling, psychology, or related field.
• Current independent clinical licensure in Ohio with supervisory designation (e.g., LISW-S or LPCC-S).
• Minimum 7 years of progressive clinical experience in behavioral health including mental health or SUD.
• Minimum 3 years of clinical supervision and leading clinical teams.
• Experience in clinical program development, quality improvement, compliance, and leadership.
• Experience using data and performance measures to evaluate quality and outcomes.
• Strong knowledge of behavioral health regulations, accreditation, payer requirements, and evidence-based practices.
• Proven ability to build collaborative relationships with staff, leadership, and community partners.
• Strong written and verbal communication, problem-solving, and time-management skills.
• Ability to prioritize competing responsibilities and lead in a changing environment.

Responsibilities

• Provide organization-wide clinical leadership and strategic direction for families' mental health, SUD treatment, and prevention services.
• Ensure clinical services align with mission, vision, goals, and community needs.
• Oversee planning, development, implementation, and continuous improvement of clinical programs.
• Identify opportunities to expand and strengthen clinical programming and partnerships.
• Develop direction, coaching, and accountability for clinical supervisors and program leaders.
• Build strong clinical leaders who support and develop teams across locations.
• Foster collaboration and communication among clinical teams; promote shared learning.
• Establish and oversee an agency-wide clinical training plan focused on evidence-based practices.
• Establish and monitor clinical and program performance indicators for quality and outcomes.
• Use data to identify trends, address concerns, and guide continuous improvement.
• Oversee clinical documentation, QA, and risk management systems.
• Promote accountability and continuous quality improvement; adopt tech and tools.
• Stay informed about emerging practices, funding priorities, and system changes.

Skills

Leadership

Strategic thinking

Data-driven

Communication

Problem-solving

Decision-making

Time management

Relationship-building

Education

Master's degree (MSW/LCMFT/LPCC/psychology)

Tools

Clinical data systems

Quality improvement tools

Job description

Lead. Inspire. Innovate. Make an Impact.

Family Pride of Northeast Ohio is looking for an experienced, passionate behavioral health leader to join our team as Clinical Director.

This is more than a clinical leadership position—it is an opportunity to shape the future of behavioral health services across our organization and the communities we serve.

The Clinical Director provides organization-wide clinical leadership and strategic direction for Family Pride’s mental health, substance use disorder (SUD), and prevention services. This individual will champion quality care, develop strong clinical leaders, drive innovation, strengthen programs, and help ensure that the services we provide continue to meet the evolving needs of individuals, families, and communities.

If you are a confident clinical leader who enjoys developing people, building programs, solving problems, using data to drive decisions, and creating meaningful change, we would love to hear from you.

Why Join Family Pride?

At Family Pride, we appreciate and value our staff. We believe strong organizations are built by strong people, and we are committed to creating a workplace where leaders can make a difference while maintaining balance and professional growth.

Full-Time Benefits Include:

• Your Birthday Off – Take your birthday off to celebrate!
• 3 Floating Holidays of your choice
• 120 Hours of Combined Sick & Vacation Time
• Short-Term Disability
• A supportive, collaborative work environment
• Opportunities for professional growth and leadership development

ABOUT THE ROLE

The Clinical Director serves as a key member of Family Pride's leadership team and works closely with Senior Leadership to align clinical priorities with organizational strategy, community needs, financial sustainability, staffing, and operational capacity.

The position will provide leadership, coaching, accountability, and strategic direction to clinical supervisors and program leaders while strengthening collaboration across Family Pride's programs, locations, and service areas.

The Clinical Director will help build a culture where quality, innovation, accountability, professional growth, and compassionate care are at the center of everything we do. This is an organization-wide clinical leadership position and does not carry a routine clinical caseload.

WHAT YOU'LL DO

Lead Clinical Strategy

• Provide organization-wide clinical leadership and strategic direction for Family Pride's mental health, SUD treatment, and prevention services.
• Ensure clinical services align with Family Pride's mission, vision, strategic goals, and the needs of the communities we serve.
• Oversee the planning, development, implementation, and continuous improvement of clinical programs and services.
• Identify opportunities to expand and strengthen clinical programming and partnerships.

Develop & Inspire Clinical Leaders

• Provide direction, coaching, support, and accountability to clinical supervisors and program leaders.
• Develop strong clinical leaders who effectively support, develop, and hold their teams accountable.
• Strengthen collaboration and communication among clinical teams across Family Pride's locations and service areas.
• Create opportunities for shared learning, professional development, and the exchange of best practices.
• Establish and oversee an agency-wide clinical training plan focused on evidence-based practices and quality care.

Champion Quality & Outcomes

• Establish and monitor clinical and program performance indicators, including quality, productivity, access, outcomes, documentation, and client engagement.
• Use data and performance measures to identify trends, address concerns, and guide continuous improvement.
• Oversee clinical documentation, quality assurance, and clinical risk management systems.
• Promote a culture of accountability and continuous quality improvement.
• Support the adoption of technology, clinical tools, systems, and innovative approaches that improve access, efficiency, documentation, quality, and client experience.
• Stay informed about emerging behavioral health practices, trends, funding priorities, and system developments.
• Identify innovative service models that respond to changing community needs.

Ensure Compliance & Excellence

• Provide leadership for clinical compliance with CARF, OhioDBH, payer requirements, applicable laws and regulations, and professional standards.
• Ensure clinical programs and services meet organizational and regulatory expectations.
• Partner with leadership to identify and address compliance, quality, and risk-management needs.

Collaborate Across the Organization

• Work closely with Senior Leadership to align clinical priorities with organizational strategy, financial sustainability, staffing, technology, and resource allocation.
• Serve as the key clinical liaison to the Board of Directors and present clinical programming and strategic priorities at Board and Program Resources Committee meetings.
• Build strong relationships across departments, locations, programs, and service areas.

Be a Community Leader

• Represent Family Pride professionally throughout the behavioral health and broader community.
• Build meaningful relationships with behavioral health, healthcare, education, government, and community partners.
• Participate in professional organizations, community initiatives, coalitions, conferences, and other opportunities that strengthen Family Pride's presence and impact.

What we are looking for:

We are seeking a leader who brings experience, confidence, compassion, accountability, and vision to the role.

Required Qualifications

• Master's degree or higher in social work, counseling, psychology, or a related behavioral health field from an accredited college or university.
• Current independent clinical licensure in the State of Ohio with appropriate supervisory designation, such as LISW-S or LPCC-S, as applicable.
• Minimum of 7 years of progressive clinical experience in behavioral health, including mental health and/or substance use disorder services.
• Minimum of 3 years of experience providing clinical supervision and leading clinical teams, programs, or services.
• Demonstrated experience in clinical program development, quality improvement, compliance, and/or organizational leadership.
• Experience using data and performance measures to evaluate clinical quality, outcomes, productivity, and program effectiveness.
• Strong knowledge of behavioral health regulations, accreditation standards, payer requirements, and evidence-based practices.
• Demonstrated ability to build collaborative relationships with employees, leadership, community partners, and professional organizations.
• Strong written and verbal communication, problem-solving, decision-making, organizational, and time-management skills.
• Ability to prioritize competing responsibilities and lead effectively in a changing environment.

Preferred Qualities

• Leads with purpose. You understand that effective leadership starts with relationships, trust, and accountability.
• Develops people. You enjoy mentoring supervisors and helping clinical professionals become strong leaders.
• Thinks strategically. You can see the big picture while understanding how day-to-day clinical operations impact the organization.
• Embraces innovation. You are willing to challenge "the way we've always done it" and explore better ways to serve clients and support staff.
• Use data to make decisions. You understand that quality care and organizational success go hand in hand with measurable outcomes.
• Builds connections. You know that strong partnerships with staff, community organizations, healthcare providers, schools, government agencies, and other stakeholders make our work stronger.
• Cares about the mission. Most importantly, you believe in making a meaningful difference in the lives of individuals, families, and communities.

The Clinical Director primarily works in a professional office environment and regularly interacts with employees, leadership, clients, community partners, and other stakeholders. Work may occur across Family Pride locations and in community settings as needed. Remote work may be available when appropriate.

The position requires the ability to sit, stand, walk, and move throughout office and community environments for extended periods and to use standard office equipment and technology. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The Clinical Director must be able to communicate effectively in person, by telephone, and electronically and review clinical, regulatory, organizational, and data-related materials. This is a full-time leadership position.

Flexibility may be required for occasional evening or weekend meetings, community events, trainings, conferences, and other organizational activities. Regular travel between Family Pride locations and service areas is required. Occasional travel throughout the region and Ohio may be required. Reliable transportation and the ability to travel as required by the position are necessary.

Ready to Lead with Purpose?

If you are looking for an opportunity to lead clinical excellence, develop people, shape programs, and make a lasting impact in behavioral health, we invite you to join Family Pride.

Bring your experience. Bring your vision. Help us continue to grow, innovate, and make a difference.