The Clinical Director oversees clinical staff and directs clinical treatment across the program. This role partners with executive and risk leadership to support organizational strategy, regulatory requirements, and directives established by the governing body.
As a member of the executive leadership team, the Clinical Director contributes to organizational strategy, operations, policy development, and clinical practice standards. The Clinical Director also supports the admissions process to ensure prospective patients are clinically appropriate for admission and are placed at the appropriate level of care.
Key Responsibilities
- Implement and evaluate patient treatment in accordance with established protocols and treatment plans.
- Oversee the clinical progress of each patient.
- Ensure patients receive quality clinical evaluations and accurate diagnoses.
- Oversee the development and maintenance of individualized patient treatment plans.
- Oversee clinical treatment programs across multiple levels of care, including Residential, PHP, Continuing Care, and IOP.
- Review patient complaints and address concerns to ensure timely and appropriate resolution.
- Provide clinical supervision and guidance regarding behavioral interventions, behavioral contracts, complex patients, and other clinical concerns.
- Provide ongoing training and education for clinical staff to promote the highest quality of patient care.
- Oversee the quality and accuracy of medical records.
- Supervise clinical staff within the program.
- Supervise and train assigned intern students.
- Directly supervise and develop primary therapists.
- Conduct annual performance reviews for clinical staff.
- Develop and implement clinical competencies to ensure staff are qualified to perform the required duties of their positions.
- Ensure the ongoing development and competency of clinical staff at all levels through appropriate training and education.
- Lead the interviewing and hiring process for clinical therapists and other clinical staff.
- Participate in facility committees and meetings as designated by established policies and procedures.
- Ensure clinical departments operate within established budgets.
- Ensure staffing meets applicable licensure and accreditation requirements and aligns with census and budgetary parameters.
- Cultivate an environment that encourages open, clear, consistent, and honest communication.
- Promote a spirit of cooperation and teamwork that supports the organization's mission.
- Demonstrate dependability, punctuality, accountability, and effective time management.
- Respond to emails, phone calls, and other communications in a timely manner.
- Conduct weekly clinical staff meetings.
- Lead bi-weekly treatment team meetings.
- Conduct daily treatment team reviews.
- Supervise and monitor clinical staff schedules.
- Forecast staffing needs and ensure the program is appropriately staffed across clinical disciplines to support quality patient care and program needs.
- Develop clinical staff to their full professional potential.
- Continually monitor employee performance and competency and ensure employees receive meaningful and regular feedback.
- Provide coverage for groups and individual sessions, as necessary.
- Provide a framework for clinical research, as appropriate.
- Model and actively support the principles of the organization's service excellence program.
- Champion performance improvement as a fundamental philosophy.
- Participate in 24-hour on-call coverage for clinical emergencies in coordination with executive and clinical leadership.
- Ensure compliance with applicable Joint Commission standards and maintain readiness for accreditation surveys.
- Perform other duties as assigned by leadership.
Requirements
- PhD in Psychology preferred.
- Active clinical supervisory license in the state of Texas required.
- Minimum of 5 years of supervisory or clinical leadership experience.
- Knowledge of crisis management and therapeutic intervention.
- Strong written, verbal, presentation, and computer skills.
- Excellent organizational, time-management, critical-thinking, and problem-solving skills.
- Demonstrated ability to lead, develop, and support multidisciplinary clinical teams.
- Experience overseeing clinical treatment and patient care across behavioral health levels of care preferred.
- Experience with accreditation and regulatory compliance preferred.