Clinical Director

Harmony Health Group; Haverhill (MA); On-site; USD 110,000 - 170,000; Full time

Job summary

Harmony Health Group is seeking a Clinical Director to lead the Clinical department, driving hiring, supervision, evaluation, and scheduling. The role develops strategies for program growth and provides clinical training to staff and interns, ensuring high-quality care and regulatory compliance.

You will supervise clinical staff, collaborate with leadership, and oversee program evaluation, with emphasis on service improvement and ensuring alignment with agency mission.

Qualifications

• Master's degree in a mental health related field is required.
• Must be licensed in the state of practice (Psychologist/LMHC/LCSW/LMFT/LCDC or equivalent).
• 3+ years of progressive substance abuse program management and staff supervision experience.

Responsibilities

• Supervise and oversee all aspects of the clinical department, setting goals and evaluating progress.
• Hire, supervise, evaluate, and schedule staff and interns within the department.
• Review and adapt program services to meet client needs and ensure quality assurance.

Skills

Administrative Management

Client Orientation

Documentation & Compliance

Communication & Leadership

Scheduling & Staffing

Problem Solving/Critical Thinking

Team Collaboration

Education

Master's degree in mental health field

Licensed Psychologist/LMHC/LCSW/LMFT/LCDC or equivalent

Tools

Joint Commission Standards

HIPAA Knowledge

Healthcare IT / Software Basics

Job description

Job Summary

Responsible for overseeing and developing the Clinical department including hiring, supervision, evaluation and scheduling. Develop, plan and implement strategies for program continuation and growth. Provide clinical training to clinical staff and interns. Must have a positive and supportive attitude toward the company and its overall success. Provide both clinical and personnel supervision of the clinical staff. Must have the ability to think globally, solve problems and have good decision‑making skills, including critical thinking skills. Assist with clinical aspects of clients prior to discharge, and "step‑down". Accountable for clinical paperwork and monitoring of Clients Programs Schedule.

Description

Job Title: Clinical Director

Department: Clinical

Reports to: SVP, Operations

Job Summary

Responsible for overseeing and developing the Clinical department including hiring, supervision, evaluation and scheduling. Develop, plan and implement strategies for program continuation and growth. Provide clinical training to clinical staff and interns. Must have a positive and supportive attitude toward the company and its overall success. Provide both clinical and personnel supervision of the clinical staff. Must have the ability to think globally, solve problems and have good decision‑making skills, including critical thinking skills. Assist with clinical aspects of clients prior to discharge, and "step‑down". Accountable for clinical paperwork and monitoring of Clients Programs Schedule.

Duties/Responsibilities

• Supervise and oversee all aspects of the clinical department following the agency mission demonstrated by setting departmental goals and objectives. Evaluate existing contract compliance, monitoring and reporting to ensure all goals are being met
• Hiring, supervision, evaluation, scheduling, promotion, corrective action of paid and volunteer personnel (interns) within the department
• Regularly review and recommend changes in program services to meet client needs with particular emphasis on services for underserved populations, oversight of program evaluation and quality assurance functions for department including assessment of applicable legal and professional requirements and monitoring treatment plans for clients
• Ensure contract compliance for department and volunteer personnel within the department. Initiate, implement and monitor compliance with evidence based practices
• Work with other members of the management team to assure successful communication and coordination between all departments, and participate in strategic planning
• Regularly provide clinical training to clinical services staff and interns
• Recruitment of clinical interns, conduct outreach and maintain working relationships with graduate schools
• Lead daily staff briefing meetings
• Provide clinical training to clinical services staff: Intervention Program, Train the Trainer, ASAM's
• Able to redirect clients into appropriate program of care, when they are not ready to leave
• Contact family members as needed, to discuss needed support for the client
• Coordinate and facilitates Groups (Clients Program Trainings for 30 days): Just for Today, Primary Process Group, My 12 -step, Life Skills

Education And Experience

• Master’s degree in a mental health related field (psychology, social work, marriage & family, or mental health counseling) required.
• Must be a licensed Psychologist, LMHC, LCSW, LMFT, LCDC, or equivalent in the State of practice. License must be current and in good standing.
• 3+ years of progressively responsible substance abuse program management experience and staff supervision, including expertise transforming clinical staff into a highly functional team. Experience preferred in the field of chemical dependency/substance abuse/psychiatric setting or human services field.
• Ability to work as a team member and possess strong management, communication, organizational and interpersonal skills
• Ability to work under stressful conditions and be flexible in relation to department needs
• Knowledge of Joint Commission standards within the Department
• Knowledge of HIPAA laws, Drug Free Workplace Policies, Workplace Violence
• Knowledge of Corporate Integrity and Compliance Programs. Strong computer literacy and in current technology. Knowledge of 12 Step Programs
• Influencing, Providing Direction, Coaching and Developing others, Motivation, Fostering Teamwork, Managing Conflict, Decision Making, Effective Communication, Listening

Requirements

New Jersey Required Criteria (New Jersey facilities)

• The director of substance abuse counseling services shall be responsible for the direction, provision and quality of substance abuse counseling services, including the following:
• Developing and maintaining written objectives, policies and procedures, an organizational plan and a quality assurance program, reviewed by the administrator, for substance abuse counseling services;
• Ensuring that the behavioral and pharmacologic approaches to treatment are evidence based or based on objective information to provide treatment services consistent with recognized treatment principles and practices for each level of care and type of client served by the program;
• Providing or ensuring, and documenting, that direct clinical supervision is provided at least one hour per week to all clinical staff, individually or in a group setting, with group supervision not to exceed 50 percent of supervision time;
• Ensuring that substance abuse counseling services are provided as specified in the client treatment plan, and coordinated with other client care services, if applicable, in order to provide continuity of care;
• Ensuring that the assessment, diagnosis and treatment of clients with co‑occurring disorders is provided by appropriately trained and qualified clinical staff, and that the clinical supervision of such staff is provided;
• Assisting in developing and maintaining written job descriptions for substance abuse counseling personnel, and assigning duties;
• Assessing and participating in staff education activities and providing consultation to program personnel;
• Providing orientation to and evaluation of new counseling staff prior to the assignment of counseling responsibilities;
• Ensuring that all counseling staff are properly licensed or credentialed in accordance with this chapter;
• Participating in the identification of quality care indicators and outcome objectives and the collection and review of data to monitor staff and program performance;
• Participating in planning and budgeting for the provision of substance abuse counseling services; and
• Ensuring that clinical staff are being supervised by the appropriately credentialed staff.

Required Skills/Abilities

• Administrative Management:
• Monitors the Client Orientation (Onboarding)
• Accountable for reviewing clinical paperwork: Progress Notes, After Treatment Plan, Telephone Notes, Treatment Plan Records, Bio-Psycho Social Addendum -Assessment.
• Implement and follow through on Departmental Standard Operating Procedures
• Facilitate weekly peer meetings -follow through with concerns
• Facilitates meeting with clients to be discharged
• Physical presence at the residences; 3-4 times weekly
• Follow up on Step-down Board, Insurance and Discharges
• Daily communicate with Case Manager Supervisor to develop group schedule and staff assignment
• Develop programming for Inception and Target populations as well as Focus group
• Communicates with Facility Director regarding outings to ensure coordination is effective
• Assist in completing overflows of all intakes
• Meet with clients when they are on Precaution Watch Note
• Responsible for reviewing the Concurrent Review CCR - with each therapist once UR reports concerns
• Must be reliable and consistent with attendance and punctuality to work
• Represent the Organization in a professional manner
• Understand and follow all policies and procedures of the Organization.
• Must have an attitude of friendliness and be able to communicate with all levels within the facility.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Working Conditions And Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate. Must be able to work in a fast‑paced, high stress environment with stringent monthly deadlines and quotas. The noise level in the work environment is usually moderate.