Clinical Director

Temah Healthcare Services; Cockeysville (MD); On-site; USD 82,656 - 89,544; Full time

Job summary

A healthcare services agency in Maryland is seeking a Director of Clinical Operations for Behavioral Health Services. This role involves managing compliance programs, overseeing staff development, and promoting the agency's mission. The ideal candidate will have significant experience in strategic planning and mental health operations, alongside a relevant Master's or Bachelor's degree. The position offers full-time employment with a salary range of $60-$65 per hour.

Qualifications

• Proven track record in strategic planning and development of special programs.
• Experience with various program operations like OMHC, PRP, and IOP.
• Ability to work with diverse groups including health care workers and community groups.

Responsibilities

• Provide clinical supervision to lower-level clinicians and interns.
• Enhance visibility of the agency by promoting its mission.
• Participate in weekly team meetings to develop strategies and priorities.

Skills

Program operations knowledge

Leadership and coaching skills

Communication skills

Budget management

Interpersonal skills

Education

Master's or Bachelor's degree in social service

Licensed Clinical Professional Counseling or Licensed Clinical Social Work

Job description

DESCRIPTION

The Director of Clinical Operations, Behavioral Health Services will work with the Leadership Team to advise, lead and assist with implementation of strategic goals as well as create marketing & development tools, to meet agency objectives.

The Clinical Director will have full oversight of compliance programs and procedures; including operational guidance for staff, programs, and expansion, in the execution of its mission. The (DCO) will maintain full knowledge of various related behavioral/mental health programs, operation, and business plans, for the state of Maryland.

Responsibilities

• The (DCO) will also be responsible for management of activities including organizational development and leadership training.
• The (DCO) is responsible for enhancing the visibility of the agency by promoting (through communication, marketing & development), the mission and goals of Temah Healthcare Services to public entities, community & civic organizations, academic institutions, and various interest groups, to include federal and state governments, and form viable collaborations.
• Will work closely with the CEO and Officers of Temah Healthcare Services to maintain the highest standard of satisfaction and ratings with agency partners. The additional responsibilities as a Director is to carry out the function of therapist by providing counseling, intakes assessment, treatment team meetings.

Job Duties

Clinical & Compliance

• Provide clinical supervision to lower level Clinicians or graduate social work students/interns and staff, involving review of clinical documentation, consultation on the provision of care, and advisement on quality of service
• Oversight and coordination of quality assurance and quality improvement processes and procedures, including record audits and development of Corrective Action Plans
• Review measurements and assess policy & procedures of contractor’s agreements; ensure compliance with state guidelines/standards
• Create, implement and review policies and procedures for staff performance guidelines
• Attend and/or complete required training for DHS CARF, and licensure
• Ensure policy & compliance is met for CARF, DHS, and Temah Healthcare Services.
• Participate as Team Member & Leader to achieve Temah Healthcare Services’ goal of excellence in client care and treatment provision

Marketing & Development

• Participate in weekly team meetings to develop strategies, priorities, and policies to enhance the agency’s goals and objectives in meeting consumer needs
• Meet with and present Temah Healthcare Services to various agencies, to establish partnering resources
• Identify and develop funding resources (i.e. grants, collaborations, special projects).
• Execute and monitor contracts or other agreements as authorized
• Develop & Design effective systems to track progress and regularly evaluate program components to measure success; communicate findings to board members, funders, and other constituents
• Expand local revenue by creating fundraising activities to support existing program operations and regional expansion
• Assist in the development activities ensuring goals & objectives are met
• Monitor public policy issues impacting behavioral health services
• Attend State, Federal and Regional conferences to maintain an active role in related national interest; and to present & enhance strategic interests of (Temah Healthcare Services)

Job Expectations

• Performs directly related duties, with little to no supervision as assigned
• Attend meetings, keeping CEO and Leadership abreast of collaborations and program updates
• Recommend and maintain oversight of attendance at external events, i.e., partnership meetings, conferences, community planning sessions, special events that enhance agency strategic objectives
• Self-motivator, self-starter, react with sense of urgency to important issues & well organized
• Ability and willingness to travel to meet external customers and/or attend other business matters

Required Knowledge Skills and Abilities

• Program operations, i.e., OMHC, PRP, MTS, SUP, IOP, PHP, OP, DUI, Residential.
• Administration of federal, state and DHS policy & procedures; and CARF compliance
• Two (2) years proven track record in strategic planning & development of special programs
• Development of special projects for fundraising; budget management
• Organizational, interpersonal and communication skills (verbal & written)
• Ability to work with diverse groups including volunteers, board of directors, community groups, consultants, health care workers and social service professionals
• Demonstrate ability to present and articulate issues, representing policy and agency concerns
• Demonstrate knowledge and commitment to community behavioral health service
• Familiarity with local, national, private and public sources
• Leadership, coaching, and relationship management
• Ability to create budgets to achieve agency objectives
• Available to work around various schedules as needed (i.e. evening or weekend events, or agency related activities).

Educational & Management Experience

• Masters or Bachelor's degree in a social service field, from an accredited college or university
• Senior Management experience with a proven track record in mental health
• Licensed Clinical Professional Counseling or Licensed Clinical Social Work with a Supervision Certificate, a plus

Job Type: Full-time

Expected hours: 40 per week

Rate: 60-65$