Clinical Diet Support Specialist

Lucile Salter Packard Children's Hospital at Stanford; Palo Alto (CA); On-site; USD 48,000 - 54,000; Full time

Job summary

Lucile Packard Children's Hospital Stanford is seeking staff to support dietary order processing for patients. Under supervision, you will handle patient diet orders and related customer requests, ensuring accuracy and compliance with physician orders.

The role requires a High School diploma or GED and about 1 year of customer service experience. Knowledge of automated information systems and strong communication are important for success.

Qualifications

• Education: High School diploma or GED.
• Experience: 1 year customer service and/or call center experience.
• License/Certification: None Required

Responsibilities

• Process patient diet orders and customer orders.
• Receive requests for diet changes or meals via phone, computer, fax, or written format.
• Coordinate delivery of tube feeding and oral supplements per physician order.
• Perform duties in a safe and sanitary manner.
• Maintain tidy and organized workstations.
• Contribute to cost containment by efficient use of time and supplies.

Skills

Customer service

Communication

Education

High School diploma or GED

Nutrition background or degree preferred

Tools

Automated information system

Job description

Lucile Packard Children's Hospital Stanford is seeking staff to support dietary order processing for patients. Under supervision, you will handle patient diet orders and related customer requests, ensuring accuracy and compliance with physician orders.

The role requires a High School diploma or GED and about 1 year of customer service experience. Knowledge of automated information systems and strong communication are important for success.