Clinical Coordinator - Pediatrics - Physician Services

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health, dental, vision

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Clinical Coordinator to collaborate with the Clinical Program Manager and subspecialty teams. The RN will identify, support, and develop programs to meet complex patient and family needs, serving as a liaison to educate and coordinate disease-specific care.

You will provide professional nursing care, document interventions in the EMR, and work with a multidisciplinary team to improve outcomes. Comprehensive benefits accompany this role.

Qualifications

• Registered nurse with BSN and NJ license.
• Minimum 3–5 years in acute or primary care nursing.
• Proficient with EMR systems and standard software.
• Excellent written and verbal communication.

Responsibilities

• Coordinate care across subspecialty teams to meet complex patient needs.
• Communicate with patients and families during office visits and calls.
• Document interventions, plans of care, and assessments in EMR.
• Provide clinical direction and education to staff.
• Support subspecialists with diagnostic testing and prescription refills.
• Develop guidelines and participate in continuous quality improvement.
• Ensure regulatory compliance and resource utilization.

Skills

Nursing

Communication skills

EMR documentation

Patient care coordination

Education

Bachelor of Science in Nursing

Master's of Science in Nursing (preferred)

Tools

Microsoft Office

Google Suite

EMR systems

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Clinical Coordinator, in collaboration with the Clinical Program Manager and specialty-specific clinical team, will identify, support and develop programs to meet the needs of complex patients and family. The Clinical Coordinator is a registered nurse who has clinical expertise to the Subspecialty providers in providing quality medical care to patients.. The Coordinator is responsible for providing professional nursing care and support to patients/families with a variety of subspecialty needs. This position will be a liaison between the family and the subspecialty team to assist in care coordination and disease specific education for patients, families, and staff.

Responsibilities

A day in the life of a Clinical Coordinator at Hackensack Meridian Health includes:

• Maintains a communication system which ensures comprehensive and timely transmission of information to providers and other members of the multidisciplinary team. Applies evidence-based practice to make clinical decisions and establish standards of clinical specialty.
• Interacts with patients /family during provider office visits and via phone, assessing patient needs. Collaborates with providers and assists with developing evidence-based solutions to meet desired measurable outcomes.
• Documents all interventions, assessments, plans of care, interactions, care provided and findings in EMR.
• In collaboration with the multidisciplinary team participates in the assessment, planning, implementation and evaluation of care for the patient population. Provides patient care including nursing assessments.
• Provides additional support to the subspecialist to enable the provider to focus on the highest level of care. Facilitates diagnostic testing,prescription refills and other patient instructions requiring provider signature. Acts as a liaison with other departments to clarify questions related to care of the patient. Serves as a clinical resource person to the staff, patients/families, and other team members access the continuum to evaluate complex patients and identify appropriate desired outcomes and interventions.
• Serves as a resource for clinical staff, developing and delivering education and operation guidelines.
• Participates in the development of evidence based guidelines/protocols that are utilized in planning patient care and monitoring achievement of patient outcomes.
• Participates in continuous process improvement efforts to improve patient outcomes, assures appropriate utilization of resources and increases patient satisfaction.
• Responsible for subspecialty clinic oversight of supplies, coordinating clinics with providers, scheduling, and providing clinical direction to the assistant care coordinator.
• Maintain awareness of standards and regulatory agency compliance.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Bachelor's of Science in Nursing
• Minimum of 3-5 years acute/primary care for specialty and population specific nursing experience
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Master's of Science in Nursing
• Knowledge of insurance authorization process and system navigation
• Understanding of CPT and ICD-10 coding

Licenses and Certifications Required:

• NJ State Professional Registered Nurse License.
• AHA Basic Health Care Life Support HCP Certification.

Minimum rate of $55,286.40 Annually

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.