Supervisor, Clinical Therapists - Full Time - Behavioral Health

Hackensack Meridian Health; Montgomery Township (NJ); On-site; USD 97,000 - 119,000; Full time

Job summary

Hackensack Meridian Health seeks a Supervisor, Clinical Therapists to oversee a designated team, plan staffing, and ensure care meets evidence-based standards and regulatory requirements. The role integrates care coordination, discharge planning, and performance improvement across the department.

The position requires an MSW, NJ licensure as a Clinical Social Worker, and substantial experience in acute care settings, with a focus on teamwork, data-driven decisions, and policy adherence.

Qualifications

• Master's degree in Social Work (MSW).
• Minimum of 5 years of post-advanced-license experience, including 3 years of full-time experience in an acute care setting.
• Care coordination, case management, or discharge planning experience.
• Proficiency with policy review and program planning.
• Excellent follow-through, attention to detail, and communication skills.
• Familiar with hospital resources and utilization management.
• Proficient with Google Suite and Microsoft Office platforms.

Responsibilities

• Facilitates collaborative management of patient care across the continuum and removes barriers to timely care delivery and reimbursement.
• Supervises staff in care management processes, including LOS, throughput, and patient flow.
• Applies process-improvement methodologies to evaluate team documentation.
• Ensures clinicians attend treatment team meetings and team huddles.
• Provides direction to the multidisciplinary team in complex cases.
• Coordinates and reports metrics related to care management and compliance.

Skills

Care coordination

Discharge planning

Team leadership

Performance improvement

Policy review

Education

MSW

Tools

Google Suite

Microsoft Office

Job description

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Supervisor, Clinical Therapists is accountable for overseeing the department's designated team members' caseloads and planning effectively in order to meet staffing needs, manage length of stay, promote efficient utilization of resources, and ensure that care meets evidence-based practice standards and regulatory/payor requirements.

The role integrates care coordination, discharge planning functions, and performance improvement activities for all Clinical Therapists.

*Hours are: Monday - Friday 7:00 a.m. - 3:30 p.m.

Responsibilities

A day in the life of a Supervisor, Clinical Therapists at Hackensack MeridianHealth includes:

• Facilitates collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement.


• Supervises the staff in all care management processes, including LOS, throughput, and patient flow.


• Applies process improvement methodologies in evaluating team members' documentation.


• Ensures that all clinicians attend treatment team meetings and team huddles.


• Provides direction to the multidisciplinary team as needed in complex cases.


• Obtains, interprets, and presents metrics related to care management, including IMM (Important Message from Medicare) compliance.


• Attends key meetings and presents information about existing case management processes.


• Develops the performance improvement plan of the clinical therapists, documents performance and provides performance feedback, evaluates the work of the team member and provides reward and recognition for proper and efficient performance, to include chart audits.


• Determines areas of opportunity and suggests process improvement.


• Follows HR policies for performance and disciplinary action. Responsible for disciplinary action and performance improvement plans when appropriate.


• Participates in departmental preparation for regulatory visits and compliance audits.


• Coordinates/facilitates patient care progression throughout the continuum by working collaboratively with the multidisciplinary team.


• Collaborates with ancillary departments to ensure timely discharges.


• Assists in the collection and reporting of indicators tracking efficiency of clinical therapist processes.


• Uses data to drive decisions and plan/implement performance improvement strategies related to assigned staff, including fiscal, clinical, and patient satisfaction data.


• Collaborates with LIPs and providers.


• Maintains annual competencies and ensures training and continuing education of the team in applicable platforms.


• Assumes responsibility for supervision of other clinical therapists in the absence of the director.


• Manages and provides oversight over caseload designation.


• Will be expected to manage a small caseload in addition to supervisory responsibilities.


• Assists in preparation, coordination, and evaluation of social work policy and procedure.


• Assists with interview and orientation of new staff members.


• Supervises social work/counseling students completing field placement.


• Has a working knowledge of various community agencies and resources and refers patients when appropriate.


• Maintains protected patient health information as required by law, State Licensing, TJC, and HMH policy.


• Other duties and/or projects as assigned.


• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Master's degree in Social Work (MSW).


• Minimum of 5 years of post-advanced-license experience, to include 3 years of full-time experience in an acute care setting.


• Care coordination, case management, or discharge planning experience.


• Proficiency with policy review and program planning.


• Ability to work as part of a team, while building collaborative relationships.


• Must possess excellent follow-through and attention to detail.


• Must possess excellent written and verbal communication and presentation skills.


• Familiar with hospital resources, community resources, and/or resource/utilization management.


• Effective decision-making /problem-solving skills, demonstration of creativity in problem-solving, and influential leadership skills.


• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Licenses and Certifications Required:

• NJ Licensed Clinical Social Worker.

Licenses and Certifications Preferred:

• Basic Cardiac Life Support Certificate.


• Case Manager Certified.

Starting Minimum Rate

Minimum rate of $107,952.00 Annually

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.