Clinical Coordinator – Mobile Medication Unit (MMU)

Vocational Instruction Project; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

The Vocational Instruction Project is looking for a Clinical Coordinator to lead all clinical and programmatic operations within the Mobile Medication Unit (MMU). This role involves supervising a team, ensuring compliance with healthcare standards, and maintaining service quality.

The ideal candidate will have a Master’s degree in a relevant field and a Qualified Mental Health Professional certification. Excellent communication and teamwork skills are essential, as is the ability to work varying schedules.

Qualifications

• Minimum of two years of experience in case management or program coordination in a behavioral health setting.
• Proficient in written and oral communication.
• Available for flexible scheduling, including on-call responsibilities.

Responsibilities

• Oversee clinical and programmatic operations within the Mobile Medication Unit.
• Supervise Case Manager and Peer staff.
• Conduct performance evaluations and provide training.
• Lead collaboration with internal and external partners.

Skills

Effective communication

Team collaboration

Crisis intervention

Data management

Bilingual (English/Spanish)

Education

Master’s degree in Social Work, Psychology, Counseling, or related field

Qualified Mental Health Professional certification

Tools

Microsoft Word

Microsoft Excel

Electronic Health Record systems

Job description

POSITION SUMMARY

Under the direction of the AVP, MOUD Services, the Clinical Coordinator oversees all aspects of clinical and programmatic operations within the Mobile Medication Unit (MMU). This role ensures effective coordination of services, quality improvement, and compliance with regulatory and VIP Community Services standards. The Clinical Coordinator supervises the Case Manager and Peer, oversees data collection and program reporting, maintains partnerships, and provides direct clinical coverage when necessary.

POSITION DESCRIPTION

• Coordinate clinical and operational functions of the Mobile Medication Unit (MMU).
• Supervise Case Manager and Peer staff, providing supervision, ongoing training, coaching, and performance evaluation.
• Communicate effectively with the MMU driver, nursing staff, and security to ensure safe and efficient operations.
• Lead coordination with internal and external partners to expand access to services and maintain referral networks.
• Oversee intake, treatment planning, documentation, and data management to ensure compliance with OASAS, CARF, SAMHSA, DEA and VIP standards.
• Monitor quality improvement initiatives, review data trends, and prepare performance reports to inform program decision making.
• Support program expansion efforts, including identifying new service areas and building relationships with community stakeholders.
• Assist with program development, implementation of new initiatives, and onboarding of new staff.
• Provide direct clinical, case management and crisis intervention coverage during staff absences or high-demand periods.
• Facilitate multidisciplinary meetings and ensure collaboration among MMU staff and external providers.
• Maintain client confidentiality and uphold ethical and professional standards of care.
• Represent the MMU and VIP Community Services at community or partner meetings as assigned.
• Perform any additional duties, tasks and responsibilities that may be assigned, as needed.

JOB QUALIFICATIONS

• Master’s degree in Social Work, Psychology, Counseling, or related field preferred.
• Qualified Mental Health Professional (e.g., LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC, etc.) required. If a CASAC, must be a CASAC-Masters or CASAC-Advanced.
• Minimum of two (2) years of case‑management/counseling or program coordination experience in a substance use disorder or behavioral health setting.
• Ability to interact effectively with all populations served and collaborate within multidisciplinary teams.
• Excellent written and oral communication skills.
• Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs).
• Ability to speak, read, and write English; Spanish preferred.
• Must be able to work a flexible schedule including early mornings and weekends.
• This position will require availability as needed including on‑call responsibilities.

JOB SETTING

• Office/Mobile setting.
• Periodically, functions within a thirty (30) foot motorized Mobile Medication Unit.
• Temperature controlled mobile medication unit for inclement weather.
• Must possess sight, hearing and digital senses or prosthetics that will ensure the completion of the essential functions of the Clinical Coordinator, Mobile Medication Unit.
• Occasionally you must lift a maximum of 10 lbs.