Clinical Coordinator

Vheda Health; Columbia (MD); Remote; USD 55,000 - 70,000; Full time

Job summary

A leading health engagement company seeks a Clinical Coordinator to enhance healthcare delivery for underserved populations. This full-time remote role includes triaging patients and collaborating with teams to improve care outcomes, ensuring vital health needs are met and monitored. Candidates should possess relevant medical certifications and demonstrate strong communication skills.

Benefits

Comprehensive health insurance

401(k)

Unlimited paid time off

11 paid holidays

Engaging team events

Qualifications

• 1-3 years of experience in a medical care setting.
• Knowledge of chronic disease management (e.g., Diabetes, Hypertension).
• Fluency in Spanish preferred.

Responsibilities

• Provide telephonic consultation to triage and assess patient cohorts.
• Re-engage non-compliant members through outreach.
• Coordinate care with clinical services and support teams.

Skills

Communication

Collaboration

Critical Thinking

Education

Current medical certification (e.g., MA, CNA, LPN)

Tools

Technology and web applications

Job description

Important Notice: Please be aware of recruiting scams — Vheda Health will never ask for sensitive, personal information or payment information during the hiring process. Further, Vheda Health will only contact eligible candidates (who apply for an eligible role) from our domain — vheda.com. All active career postings can be found at www.vheda.com/careers.

About Vheda Health

VhedaHealth is a leader in virtual health engagement, dedicated to improving health equity for underserved populations. With over 10 years of experience and a strong national presence, our turnkey chronic care programs provide simple access to care from anywhere, helping health plans deliver better outcomes for their members.

We’re Hiring a Clinical Coordinator to Join Our Team!

This full-time position is impactful and directly influences the lives of underserved, vulnerable, and at-risk populations. We seek candidates who leverage their clinical knowledge and critical thinking skills to triage effectively, delegate tasks, identify risks, and close gaps in care. Responsibilities include contacting individuals with out-of-range vital signs or device readings, assessing immediate health needs, reminding them of available resources, and documenting interactions. As a Clinical Member Coordinator, you will receive real-time data through remote patient monitoring devices and be supported by our online platform, ensuring high adherence to care plans. This role is fully remote but may require travel to our offices in Columbia, MD, up to four times per year for company events and meetings.

Key Responsibilities

• Provide telephonic consultation to triage and assess patient cohorts for disposition.
• Re-engage non-compliant members through focused outreach.
• Collaborate with clinical services, health coaching, and member support teams to coordinate care.
• Develop, communicate, and maintain strong working relationships within the clinical team.
• Facilitate and delegate patient education using appropriate modalities.
• Assist members with mobile care management devices and maximize resource access.

Required Qualifications

• Current and active medical certification (e.g., MA, CNA, MedTech, LPN, Health Coach, Case Management).
• 1-3 years of experience in a medical care setting.
• Knowledge of chronic disease management (e.g., Diabetes, Hypertension, Heart Failure, Asthma, COPD, Weight Management, Behavioral Health).
• Proficiency with technology and web applications.
• Ability to work effectively remotely with strong communication and collaboration skills.
• Effective communication skills with compassion and empathy.
• Exceptional interpersonal, organizational, and communication skills.

Additional Preferred Skills

• Experience in urgent/emergent or front/back medical office care settings.
• Experience working with diverse populations.
• Understanding of Medicaid and Medicare.
• Experience with telephonic outreach to providers or patients.
• Knowledge of HEDIS and NCQA standards.
• Fluency in Spanish is preferred but not required.

Location Preference: While this role is remote, candidates in Florida, Illinois, and Kentucky will receive priority consideration.

At Vheda, we value your health, family, and future, reflected in our benefits, which include:

• Comprehensive health insurance (medical, dental, vision, LTD, STD, life insurance)
• 401(k)
• Unlimited paid time off
• 11 paid holidays
• Engaging team events

We are an equal opportunity employer, considering all applicants regardless of gender, age, race, religion, disability, sexual orientation, veteran status, or other protected attributes. We celebrate diversity and believe talent, passion, and experience are key to our team.