Clinical consultant II, Enabling Technologies - Raleigh / Durham, NC

Medtronic; Raleigh (NC); On-site; USD 68,000 - 102,000; Full time

Job summary

A leading healthcare technology company is seeking a Clinical Consultant II in Raleigh/Durham, NC. This role involves providing clinical, technical, and product knowledge support to customers, ensuring successful installations, and training hospital staff. Candidates should have a strong background in clinical support and relevant educational qualifications.

Benefits

Competitive salary

Comprehensive benefits

Opportunities for career growth

Qualifications

• 6+ years of clinical or medical imaging/navigation/robotics experience with a High School Diploma.
• 4+ years of relevant experience with an Associate’s Degree.
• 2+ years of relevant experience with a Bachelor’s Degree.

Responsibilities

• Coordinate on-site installations and provide technical assistance during procedures.
• Educate and train physicians and hospital staff on technical matters.
• Document installations and adhere to company policies.

Skills

Clinical Support

Technical Assistance

Training

Customer Relationship Management

UNIX/LINUX Commands

Education

High School Diploma or GED

Associate’s Degree

Bachelor’s Degree

Job description

Clinical Consultant II, Enabling Technologies - Raleigh / Durham, NC

We anticipate the application window for this opening will close on - 26 May 2025.

At Medtronic, you can begin a lifelong career of exploration and innovation, helping to champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Job Overview

The Clinical Consultant II, Surgical Synergy provides clinical, technical, and product knowledge support to customers, building and maintaining relationships, and providing training at all levels. Responsible for key customer reports supporting Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services, adhering to Quality System and BCS requirements.

Responsibilities

• Coordinate and support on-site installations with customers.
• Represent Medtronic during procedures to provide technical assistance.
• Maintain and upgrade system hardware and software.
• Provide telephone clinical support.
• Use UNIX/LINUX commands for operating file modifications.
• Fulfill Software and Service Contract obligations.
• Act as primary liaison for repair and technical support issues.
• Educate and train physicians and hospital staff on technical matters.
• Participate in customer training and provide resources for hospital staff.
• Collaborate with sales and support teams to identify new users and opportunities.
• Attend meetings, training, conventions, and trade shows.
• Support new product development with field insights.
• Document installations and adhere to company policies.

Minimum Requirements

• High School Diploma or GED with 6+ years of clinical or medical imaging/navigation/robotics experience.
• Associate’s Degree with 4+ years of relevant experience.
• Bachelor’s Degree with 2+ years of relevant experience.

Preferred Qualifications

• RT and/or MRI certification.
• Experience with Image Guided Systems and MRI.
• Operating room experience.

Additional Requirements

• Must function using healthcare universal precautions.
• Availability for travel, including weekends and evenings.
• Ability to lift up to 40 pounds and work long hours on feet.
• Valid driver’s license and vehicle insurance.

Benefits & Compensation

Competitive salary ($68,000 - $102,000) plus incentive plans, comprehensive benefits, and opportunities for career growth.

About Medtronic

Medtronic is a global leader in healthcare technology, committed to innovation and improving lives worldwide. We value diversity and inclusion, providing equal employment opportunities.