Clinical Concierge Medical Assistant (MA-C) - Occupational Medicine

Indigo Health; Olympia (WA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Tuition assistance

Health care coverage

403(b) retirement plan

Growth and advancement programs

Health and wellness programs

Job summary

Indigo Urgent Care, a MultiCare Company, is seeking a Clinical Concierge Medical Assistant in Olympia to support our Puget Sound region clinics as a Float. This role expands your MA-C license scope and emphasizes teamwork, patient service, and excellent communication.

You will collaborate with physicians, clinical staff, and management to coordinate patient care, perform clinical tasks, and help create a positive experience for every patient we serve.

Qualifications

• Washington State MA-C certification or interim acceptable.
• Minimum one year experience in physician's office or medical facility preferred.
• Current BLS certification or in-house training program may be required.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes.
• Perform a variety of clinic functions requiring knowledge and integration of standards and data.
• Advocate for ethical and holistic care promoting autonomy, dignity, and health of diverse patients.
• Create and provide a safe and supportive environment for patients.

Skills

Team collaboration

Patient service

Communication

Ethical care

Education

MA-C certification

CMA certification (AAMA/NHA/NCCT)

BLS certification

Job description

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

Join our team as a Clinical Concierge Medical Assistant with Occupational Medicine in Olympia supporting our clincs in the Puget Sound Region as a Float.

FTE: 1.0 Shift: Day Schedule: Per Diem

Benefits & Incentives

• Tuition assistance program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)

• Competitive health care coverage (medical, dental, vision, life)

• 403(b) retirement plan with employer contribution

• Growth and advancement programs

• Health and wellness programs

Position Summary

The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. As a Clinical Concierge Medical Assistant, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance

About Indigo Urgent Care

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

Join our team as a Clinical Concierge Medical Assistant with Occupational Medicine in Olympia supporting our clincs in the Puget Sound Region as a Float.

FTE: 1.0 Shift: Day Schedule: Per Diem

Benefits & Incentives

• Tuition assistance program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)

• Competitive health care coverage (medical, dental, vision, life)

• 403(b) retirement plan with employer contribution

• Growth and advancement programs

• Health and wellness programs

Position Summary

The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. As a Clinical Concierge Medical Assistant, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance

Responsibilities

• You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
• You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
• You will create and provide a safe and supportive environment for patients

Requirements

Washington State Requirements

• Washington State Medical Assistant-Certified (MA-C)
• Washinton State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued.
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Minimum one (1) year experience in physician's office or other medical facility preferred
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Washington State Medical Assistant- Certified (MA-C) license within 45 days of hire.

Idaho State Requirements

• Current CMA certification by AAMA, NHA or NCCT
• WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Minimum one (1) year experience in physician's office or other medical facility preferred
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire

A Better Way to Work in Health Care

• Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.

• Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.

• Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff.

• Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.83 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here .