Clinical Concierge Medical Assistant (MA-C) - Occupational Medicine

Indigo Urgent Care; Federal Way (WA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

PTO

Job summary

Indigo Urgent Care is seeking a Clinical Concierge Medical Assistant to support patient care within the MA-C license scope. You will work collaboratively with physicians and clinic staff to ensure excellent outcomes and patient experiences, while delivering strong customer service and clinic management assistance.

The role requires MA-C certification (WA/ID), BLS certification (in-house training available), and about 1 year of relevant experience in a medical setting.

Qualifications

• MA-C certification required (WA State)
• BLS certification required or may be obtained in-house
• Minimum 1 year experience in physician's office or medical facility preferred

Responsibilities

• Collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
• Perform a variety of clinic functions requiring specialized knowledge and integration of resources
• Advocate for ethical and holistic care promoting autonomy, dignity, and health of patients from diverse backgrounds
• Create and provide a safe and supportive environment for patients

Skills

MA-C

BLS Certification

Patient care

Education

MA-C certification (WA/ID)

Job description

About Indigo Urgent Care

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

FTE: 1.0 Shift: Day Schedule: Monday-Friday

Position Summary

The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. As a Clinical Concierge Medical Assistant, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance

Responsibilities

• You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
• You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
• You will create and provide a safe and supportive environment for patients

Requirements

Washington State Requirements

• Washington State Medical Assistant-Certified (MA-C)
• Washinton State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued.
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Minimum one (1) year experience in physician's office or other medical facility preferred
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Washington State Medical Assistant-Certified (MA-C) license within 45 days of hire.

Idaho State Requirements

• Current CMA certification by AAMA, NHA or NCCT
• WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Minimum one (1) year experience in physician's office or other medical facility preferred
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire

A Better Way to Work in Health Care

• Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
• Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.
• Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff.
• Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefit Expectations

We provide a comprehensive benefits package.

• competitive salary
• medical
• dental
• retirement benefits
• paid time off

As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.83 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.