Clinical Clerical Support

MNGI Digestive Health; Minneapolis (MN); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Job summary

MNGI Digestive Health is seeking a Front Desk Clerk at the Bloomington Endoscopy Center. This temporary 0.9 FTE role supports patient check-in, demographics verification, insurance details, and collection of co-pays, ensuring a welcoming lobby and accurate data entry. CPR certification is required, with training provided if needed.

The position involves HIPAA-compliant handling of sensitive information, coordination of daily schedules, and travel to other locations as staffing needs arise.

Qualifications

• Knowledge of the gastrointestinal system.
• Familiarity with medical terminology.
• Ability to provide compassionate patient care.
• Strong listening and communication skills.
• Problem-solving and prioritization abilities.
• Ability to think critically under pressure.

Responsibilities

• Greet visitors and patients.
• Verify and update patient demographics and insurance information.
• Check in appointments for the clinic and endoscopy center.
• Collect co-pays and outstanding balances.
• Assist patients with forms while HIPAA compliance is maintained.
• Maintain confidentiality of patient information.
• Enter patient data into electronic health records and practice management systems.
• Coordinate daily clinic schedules.
• Answer patient and visitor inquiries.
• Manage the cash box.
• Keep the lobby area clean and welcoming.

Skills

Gastrointestinal system

Medical Terminology

Compassionate Patient Care

Active Listening

Problem-Solving

Prioritization

Critical Thinking

Word processing

Job description

Position Details

• Schedule: 0.9 FTE, 6:30-4pm- Temporary
• Location: Bloomington Endoscopy Center
• Salary Range: Starting range $17.52-$20.15/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education)

Benefits

• Health Coverage: Medical, Dental & Vision Insurance

Key Responsibilities

• Front Desk Responsibilities:
  • Greet visitors and patients.
  • Verify and update patient demographics and insurance information.
  • Check in appointments for the clinic and endoscopy center.
  • Collect co-pays and outstanding balances.
  • Assist patients in completing necessary forms while adhering to HIPAA and practice regulations.
  • Maintain confidentiality of patient information.
  • Accurately enter patient information into electronic health records and practice management systems.
  • Coordinate daily clinic schedules.
  • Address patient and visitor inquiries.
  • Manage the cash box.
  • Ensure the lobby area is clean and welcoming

Essential Functions: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• None required.

Certifications/Licenses

CPR certification is required. Ability to gain certification will be provided through MNGI, must be completed within 6 months of start date.

Qualification Requirements

The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

Required Knowledge

• Gastrointestinal system
• Medical Terminology
• Principles for providing compassionate care
• Word processing

Required Skills

• Compassionate Patient Care
• Active Listening
• Problem-Solving
• Prioritization
• Critical Thinking

Key Abilities

• Problem Solve
• Multi-task
• Prioritize and be detail oriented
• Work effectively as part of a team
• Use active listening skills
• Communicate effectively verbally and in writing
• Float to other locations to meet staffing needs

Physical Requirements

While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 10 pounds occasionally. Employees may be required to travel to other company locations due to staffing and training needs.

Working Environment

While performing the duties of this position, the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. The employee must be alert to conditions that may impact the safety of patients, employees and visitors while performing the duties of this position. The employee is exposed to a computer monitor daily.

This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

MNGI's Culture of Caring

We are caring people, caring for people - working with Compassion, Teamwork, and Integrity

Core Values

• Compassion: being empathetic and considerate of the needs of our patients and caregivers
• Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent.
• Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other.