Clinical Case Manager I

Norman Fixel Institute for Neurological Diseases; Gainesville (FL); On-site; USD 55,000 - 63,000; Full time

Benefits offered by this job

Health plans and insurance

Life and disability insurance

Retirement options

Paid time off

Professional development

Tuition assistance

PSLF eligible

Job summary

Norman Fixel Institute for Neurological Diseases is seeking a Clinical Case Manager I to provide psychosocial casework for patients and families dealing with complex neurological conditions. The role supports navigation across care settings and coordinates with multiple teams to improve patient outcomes.

The position requires licensure as a social worker in Florida and offers full-time hours at the UF FIND department with opportunities for professional development and program leadership

Qualifications

• Master's degree in an appropriate area; or a bachelor's degree in an appropriate area and two years of relevant experience.
• Florida social worker licensure required.
• Experience in psychosocial assessment and care coordination.
• Ability to work with interdisciplinary teams.

Responsibilities

• Develop and implement individualized treatment plans aligned with patient needs.
• Provide patient navigation across care settings (inpatient, outpatient, home health, etc.).
• Deliver education and support programming for patients and families.
• Coordinate outreach with community resources, agencies, and advocacy groups.
• Track and report on program initiatives and outcomes.
• Maintain and log patient data in tracking systems.

Skills

Case management

Social work

Crisis intervention

Patient navigation

Education

Master's degree in an appropriate area

Bachelor's degree in an appropriate area with 2 years of experience

Job description

Work type

Staff Full-Time

Location

Main Campus (Gainesville, FL)

Categories

Health Care Administration/Support

Department

29180500 - MD-BEHAVIORAL NEUROLOGY

Classification Title

Clinical Case Manager I

Classification Minimum Requirements

Master's degree in an appropriate area; or a bachelor's degree in an appropriate area and two years of relevant experience.

Join the University of Florida’s Neurology team as a Clinical Case Manager I, where you will make a meaningful impact on patients and families navigating complex neurological conditions. The Clinical Case Manager I independently provides casework services to patients and families as indicated to address the psychosocial aspects of care regarding adjustment to illness and treatment, while working collaboratively with interdisciplinary staff both internal and external to the organization.

The Clinical Case Manager I will participate in quality improvement and evaluation processes related to patient satisfaction and patient rights and serve as an information resource for the Fixel Institute of Neurological Diseases (FIND) in the Department of Neurology. Credentialing for this position requires the incumbent to be licensed as a social worker in the State of Florida.

About This Role

Patient Care & Navigation

• Develop and implement individualized treatment plans aligned with patient needs
• Provide patient navigation across care settings (inpatient, outpatient, home health, etc.)
• Deliver education and support programming for patients and families
• Assist with access to medications, transportation, and advance directives
• Coordinate outreach with community resources, agencies, and advocacy groups
• Program Coordination & Reporting
• Manage referrals for patients seen in the Memory Disorders Clinic and Neuromuscular program within the
• Movement Disorders and Neurorestoration program
• Monitor and respond to notifications from the Silver Alert Listserv in accordance with established guidelines
• Conduct annual service provider and caregiver trainings related to memory care
• Participate in Elder Affairs trainings and Memory Disorders quarterly meetings
• Attend required clinics at FIND and support program initiatives
• Track and report on specialized training programs developed or delivered
• Submit required quarterly and annual reports for Elder Affairs
• Maintain and log patient data in tracking systems for FIND

Crisis Intervention & Documentation

• Respond promptly to urgent patient and family needs, providing appropriate crisis intervention
• Effectively manage high-pressure situations and problem-solve with limited information
• Communicate critical issues to appropriate stakeholders in a timely manner
• Identify priorities within complex situations and implement solutions efficientlyDocument services in the electronic medical record (EMR) and maintain accurate records

Professional Engagement & Representation

• Attend required meetings, conferences, and trainings
• Participate in committees and focus groups
• Represent FIND at internal and external meetings and events
• Complete all required reports and assignments within established timelines

Cross-Coverage Support

• Provide backup support for case coordination across other divisions as needed

We Offer Exceptional Benefits

• Low-cost State Health Plans: Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Generous Retirement Options to secure your future
• Comprehensive Paid Time Off Packages: (includes over 10 paid holidays, as well as paid family, sick and vacation leave)
• Exceptional Personal and Professional Development Opportunities: Access to UF Training & Organizational Development programs, leadership development, LinkedIn Learning, and more
• Tuition Assistance through the UF Employee Education Program
• Public Service Loan Forgiveness (PSLF) Eligible Employer

About Gainesville, Florida

Home to the University of Florida, one of the nation's top public universities, Gainesville offers vibrant academic and healthcare communities alongside an affordable cost of living, no state income tax, and mild winters. Enjoy the outdoors with over 30 miles of bike trails, freshwater springs, and numerous water activities, plus easy access to beaches and world-class theme parks.

Gainesville combines historic charm with modern amenities, including a great school system, a lively downtown, and a thriving local culture with farmers' markets and craft breweries. Discover professional growth and quality of life in Gainesville—where community, innovation, and work-life balance meet!

For more information, check out: The Guide to Greater Gainesville and Explore Gainesville in 60 seconds

Expected Salary

$55,000 - $63,000 annually

Minimum Qualifications

Master's degree in an appropriate area; or a bachelor's degree in an appropriate area and two years of relevant experience.

Preferred Qualifications

• Bachelor’s degree in social work or a related field with one-year previous social service or casework experience or appropriate college practicum.
• Licensed Social Worker
• Knowledge of the professional principles and skills used in the practice of social work
• Professional empathy in dealing with families
• Sense of professional identity while collaborating with co-workers
• Awareness of community resources and programs for the disabled and elderly
• Appropriate professional judgment, courtesy and tact.

Credentialing for this position requires the incumbent to be licensed as a social worker in the State of Florida.

Health Assessment Required: Yes