Clinical Case Manager

Jobtailor; Poway (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Vynca is seeking a Clinical Lead Care Manager in San Diego, CA. This hybrid role travels up to 5 days weekly to coordinate care, educate families, and connect clients with services. Requires an active California LVN license and 2+ years in care management.

Bilingual Spanish/English preferred, with strong communication and documentation skills. Responsibilities include developing care plans, coordinating benefits, and ensuring timely, cost-effective access to services across the care team.

Qualifications

• Active California LVN license required.
• 2+ years as care manager, care navigator, or community health worker.
• Bilingual Spanish/English preferred.
• Knowledge of social determinants of health.
• Excellent oral and written communication; reliable team member.

Responsibilities

• Provide hybrid in-person and remote care management across health domains.
• Coordinate client care plans and SMART goals with the ECM team.
• Connect clients to services and resources in the community.
• Advocate with health professionals and ensure timely access to care.
• Document outcomes, maintain EMR records, and log activities.

Skills

Oral and written communication

Bilingual Spanish/English

Interpersonal skills

Compassionate care

Education

Active California LVN license

Tools

Google Workspace

MS Office

EMR system

Job description

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.At Vynca, our mission is to provide comprehensive care for more quality days at home.

About the job

Internal Title: Clinical Lead Care ManagerWe are looking for a highly skilled Clinical Lead Care Manager (CLCM) to join our team serving San Diego, CA. Reporting to the ECM Clinical Manager, the CLCM acts as the client’s primary point of contact, partnering with healthcare providers and support services to ensure coordinated, aligned, and comprehensive care. The CLCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The CLCM collaborates and communicates with the client’s caregivers/family support persons, other providers, and others in the Care Team to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.This is a hybrid position that requires traveling throughout the San Diego area up to 5 days per week. Candidates wishing to be considered must reside within 25-miles of the assigned territory due to frequency of travel.This is a critical role and we're looking to fill it as soon as possible.

What you’ll do

Hybrid (in-person and remote) care management duties as described below:

• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
• Oversees the development of the client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
• Connect clients to other social services and supports that are needed
• Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
• Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
• Evaluate client’s progress and update SMART goals
• Provide mental health promotion
• Arrange transportation (e.g., ACCESS)
• Complete all documentation, including outcome measures within the timeframes established by the individual care plans
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
• Complete monthly reporting to ensure program compliance
• Attend training as assigned

Your experience & qualifications

• Active California Licensed Vocational Nurse (LVN) license required
• Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely
• 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
• Bilingual, Spanish/English, preferred
• Working knowledge of government and community resources related to social determinants of health
• Excellent oral and written communication skills
• Positive interpersonal skills required
• Valid driver's license, and reliable transportation
• Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet

Additional Information

The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.

Job Description Scope

This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.

Vaccination Requirement

Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.

Employment Eligibility

Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.

Equal Opportunity Employer

At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.