Clinical Case Manager

Metropolitan State University of Denver; Denver (CO); On-site; USD 68,000 - 75,000; Full time

Job summary

Metropolitan State University of Denver is seeking a Staff Social Worker to provide licensed clinical social work services to students, including case management and crisis intervention. The role collaborates with the Counseling Center and other divisions to boost student retention and success.

The position is 100% in-person, with 40 hours per week, Mon-Fri. Salary range is $68,000–$75,000, and a Colorado LCSW is required.

Qualifications

• Master's Degree in Social Work and Colorado LCSW license.
• 1–2 years post-licensure; prior case management experience.
• Experience with diverse populations and telebehavioral health.
• Strong oral and written communication skills.

Responsibilities

• Provide case management and consultation to MSU students, faculty, and staff.
• Coordinate referrals to mental health services and follow up on care.
• Deliver initial screenings, crisis intervention, and bridge appointments.
• Provide weekly direct clinical services when needed (individual/group therapy).
• Develop and maintain a database of community resources and partnerships.
• Supervise social work interns; support Counseling Center training.
• Maintain clinical records per state standards and ethical guidelines.
• Coordinate campus case management with Health Center and other units.
• Collect utilization/outcome data and train staff on procedures.
• Support outreach, stigma reduction, and suicide prevention activities.
• Participate in committees and develop Social Work Internship plans.

Skills

Case management

Telebehavioral health

Risk assessment

Communication skills

Diversity & inclusion

Education

Master's Degree in Social Work

Tools

Electronic health records system

Job description

Overview

The Staff Social Worker position is a licensed clinical social worker responsible for providing case management, consultation, and clinical services to MSU Denver students.

This position works collaboratively with other departments in the Divisions of Student Affairs and Academic Affairs to enhance student retention and success.

Metropolitan State University of Denver is a unique, access‑oriented campus community that values diversity, equity, and inclusion in all its forms. We are a designated Hispanic Serving Institution located in downtown Denver. Our student population consists of over 55% first‑generation students and over 45% students of color. We strive to create an equitable learning and working environment with individuals who consistently demonstrate commitment to equity and inclusion, and recognize that diversity requires critical inquiry, dialogue, and action. We commit to providing a foundation for all community members to achieve personal and professional success.

Duties / Responsibilities

65% – Direct Provision of Case Management/Clinical Services/Training

• Provide case management and consultation services to MSU students, faculty, and staff.
• Coordinate referrals of students to mental health services in the community, including outpatient care, hospitals, treatment facilities, substance use treatment services, IOPs, and other higher levels of care.
• Follow up on referrals to ensure quality of care.
• Provide initial screening services, crisis intervention services, and bridge appointments to students as part of the Counseling Center team and our clinical model.
• Provide weekly additional direct clinical services to students on a limited basis (individual therapy and group therapy) when needed and available (not a primary focus of the position).
• Develop and maintain a database of community referral resources and build community partnerships.
• Provide supervision to social work interns, as available and appropriate.
• Support the Counseling Center training program in all areas with education and expertise.
• Maintain adequate clinical records and files, abiding by professional and state standards and ethical guidelines.

30% – Indirect Service and Outreach

• Coordinate case management efforts on campus with the Health Center at Auraria, the MSU Denver Care Team, the MSU Denver Access Center, and other departments.
• Coordinate administrative operations, including reaching out to referrals, collecting and tracking utilization, satisfaction, and outcome data, and other activities supporting the Clinical Director.
• Update and provide training to staff on relevant case management procedures, resources, and referral practices.
• Support the Counseling Center’s Outreach Program by providing stigma reduction and educational outreach programs to students and staff.
• Support the Counseling Center’s suicide prevention efforts on campus, building a community of caring through QPR trainings.
• Attend and contribute to team meetings, outreach events, committee work, and other center‑related endeavors.
• When available, participate in national conferences, organization memberships, and listservs to stay current on case management operations and best practices in university counseling centers.
• Initiate and maintain professional liaison relationships with faculty and staff to enhance outreach efforts to traditionally under‑served students on campus.
• Serves on internal and university‑wide committees, work teams, and task forces, in keeping with areas of expertise, interest, and needs of the counseling center.
• Development and strategic planning around a Social Work Internship.

5% – Other Duties as Assigned

As needed and directed by the Clinical Director.

Required Qualifications

• Master's Degree in Social Work.
• Licensed in the State of Colorado as an LCSW.
• 1–2 years of relevant work experience post‑licensure.
• Previous professional case management experience.
• Experience and expertise in working with diverse populations.
• Strong oral and written communication skills.
• Previous experience in utilizing an electronic health records system.
• Experience and training in the provision of telebehavioral health.
• Previous clinical experience with risk assessment and management.

Preferred Qualifications

• 3–4+ years of relevant work experience post‑licensure.
• Experience providing supervision to Social Work Interns.
• Experience with brief and short‑term models of counseling.
• Previous experience working at a university or college counseling center.
• Bilingual in English and Spanish.

Work Hours

• Full time, 40 hours per week, exempt.
• Monday – Friday, 8:00 a.m. – 5:00 p.m.
• Evenings and weekends: Rare.
• 100% in‑person role; alternative work arrangements may be available.
• Travel: Rare.

Salary

We anticipate the qualified candidate to be placed between $68,000 – $75,000. The final salary will be set based on internal equity, experience, education, specialty, and training. This range reflects the university’s good faith estimate at the time of posting.

Application

• Resume.
• Cover letter describing relevant experience as it relates to listed qualifications and interest in the position.
• Official transcripts will be required of the selected candidate.
• Internal applicants must apply via the Jobs Hub tab within the WorkDay menu.

Applicants should ensure their resumes clearly demonstrate how they meet all required qualifications.

Full consideration will be given to applications received by July 21, 2026 at 11:59 p.m. MST; however applications will be accepted thereafter until the position is filled.

Benefits

The university offers a comprehensive benefits package including medical, vision, dental, free RTD pass, tuition reimbursement, life and supplemental insurance plans, retirement plans, and additional programs such as long‑term disability. For a brief overview, please visit our benefits website.

Background Checks

We conduct background checks on all finalists for positions at the university prior to employment to support a safe and secure environment for faculty, staff, students, and visitors.

Diversity Statement

We are an access‑oriented campus community that values diversity, equity, and inclusion. Our student population consists of nearly 58% first‑generation students and over 50% students of color. We are a designated Hispanic Serving Institution. We create an equitable learning and working environment with individuals who consistently demonstrate commitment to equity and inclusion. Diversity requires critical inquiry, dialogue, and action. We are dedicated to providing a culture of belonging for all community members. Learn more about our commitment to diversity and inclusion.