Clinical Case Manager

FAMILY SERVICE AGENCY OF SAN FRANCISCO; California (MO); On-site; USD 75,000 - 90,000; Full time

Job summary

An established industry player is seeking a Clinical Case Manager for their innovative mental health program. This role involves providing intensive case management and therapy to clients, focusing on recovery and reentry support. The ideal candidate will possess a master's degree in a relevant field and have experience working with diverse populations, including those impacted by the justice system. Join a dynamic team dedicated to transforming lives through compassionate care and evidence-based practices. This full-time position offers a supportive work environment, competitive salary, and comprehensive benefits to ensure your professional growth and well-being.

Benefits

Fully-Paid Medical and Dental Plans

Health Reimbursement Card

Generous Paid Time Off

403B with company match

Qualifications

• Masters degree in Social Work, Counseling, Psychology, or related field required.
• 2+ years experience in mental health and case management for TAY and adults.

Responsibilities

• Provide intensive mental health and case management for REP clients.
• Maintain strong relationships with clients and their care teams.
• Document all services accurately and timely.

Skills

Mental Health Counseling

Case Management

Crisis Intervention

Outreach and Engagement

Documentation Skills

Communication Skills

Education

Masters in Social Work

Masters in Counseling

Masters in Psychology

Job description

Clinical Case Manager

Felton Alameda County Reentry Program

Justice Services Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Program Description

REP is a community-based, intensive mental health short-term program that is centered around the priorities and interests identified by its clients--both in-custody at Santa Rita Jail and recently released into the community. REP is operated by a diverse team of clinicians and peer support staff who are committed to the values and principles of social and restorative justice in their partnership with REP’s clients (TAY and adults with serious mental health conditions.) This program seeks to help increase coordination amongst service delivery systems, support clients in navigating reentry and transition of care; and improve clients’ well-being to reduce recidivism and hospitalization.

Job Description

Under the supervision of REP Director and REP Clinical Supervisor, REP clinicians provide intensive short-term mental health and case management within the context of a multi-disciplinary team. REP clinicians are empathic, flexible, growth-minded, and their praxis clearly demonstrates understanding of external factors that impact clients’ recovery and their [clinician’s] own positionality, trauma-informed care, and use of harm reduction. This role embodies the practice of “meeting people where they are at,” including meeting individuals at various community settings, in Santa Rita Jail, honoring where people are at in their recovery journey, flexibly/creatively responding to needs, etc. Responsibilities also include participating in the rotation of a 24/7 on-call line and clinical documentation.

Specific Responsibilities

• Provide intensive mental health (individual/group therapy, rehabilitation, diagnostic assessments, crisis) and case management for REP clients for a period of 6 months to address mental health and other co-occurring conditions and to support clients with achieving their self-identified goals. As needed, provide outreach/in-reach services to support client engagement and/or successful reentry into the community.
• Elicits and maintains strong relationships with clients and their care team which may include other professionals and client identified support persons. Demonstrates humble leadership as clinical lead on clients’ teams, including providing consultation to REP team.
• Accurately and timely documents all services provided in accordance with Alameda County, Medi-cal, and Felton standards. Completes other administrative tasks, such as progress reports and treatment plans for specialty courts.
• Provides de-escalation and crisis prevention, intervention, and management, including participating in coverage of REP’s 24/7 on-call line (stipend provided.)

Minimum Requirements and Qualifications

• Masters degree or higher in Social Work, Counseling, Psychology, or related clinical field with active BBS-registration in California.
• Minimum 2 years of experience providing mental health and/or case management for TAY and/or adults impacted by homelessness, carceral and/or foster care system, substance use disorders, and/or moderate-severe mental illness.
• Demonstrated outreach, rapport building, and engagement experience, particularly with those who are struggling to be active in their own recovery.
• Willingness to work from a strengths-based, harm reduction, client-centered model and in close collaboration with members of REP team.
• Strong skills in working independently and managing multiple tasks and deadlines.
• Ability to follow instructions and work under the direction of others. Ability to communicates clearly and compassionately with colleagues, clients, and supervisory staff verbally and in writing.
• Working knowledge of social service resources in Alameda County for TAY and adults and of the DSM 5 (highly desired).
• Strong writing skills and accountability for work.

Additional Information:

Reports to: REP Director

Job Type: Full-Time

Work Schedule: Onsite

FLSA Status: Exempt

Salary Range: $75,000-$90,000 Annually (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Generous Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “[e-mail]”.

IMP NOTE: Job responsibilities are subject to change according to program requirements.