Clinical Case Educator - Rare Disease

McKesson’s Corporate; Cary (NC); Hybrid; USD 45,000 - 76,000; Full time

Benefits offered by this job

Hybrid position

Job summary

Mission Biologics is hiring a Clinical Case Educator to counsel and support patients enrolled in specialty drug therapies. The role emphasizes accurate documentation, regulatory compliance, and patient education on therapy options and adherence.

Requires nursing degree and RN license; hybrid work in Cary, NC with regular office presence. Strong communication and problem-solving skills are essential for coordinating with care teams and reporting, while ensuring HIPAA compliance.

Qualifications

• Degree or equivalent and typically requires 4+ years of relevant experience.
• Education: Associates, Bachelor, or higher degree in Nursing or accredited nursing diploma.
• License: Registered Nurse with current unrestricted compact state license or primary NC licensure.

Responsibilities

• Counsel and educate patients on specialty drug therapies.
• Adherence to contracted and accrediting regulations as indicated by drug specification.
• Complete, thorough and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations.
• Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence.
• Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities.
• Specialty drug verification and education.
• Provider/patient conduit to support therapeutic longevity.
• Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration.
• Maintenance of patient demographic records, medical history and records in accordance to federal HIPAA standards.
• Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs.

Skills

Communication skills

Computer skills

Verbal and written communication

Regulatory knowledge

Education

Nursing degree

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Mission Biologics is dedicated to delivering the best possible care for patients battling a complex disease. We do that by bringing care into alignment: unifying fragmented services across the care continuum. Our mission is to help payors, biopharma companies, researchers and healthcare providers improve outcomes, accelerate access to care and reduce risk — all by focusing on the patient first. With a multidisciplinary approach, we bring deep expertise to a complicated disease like cancer and neurological conditions.

The Clinical Case Educator is an important role in our team. The nurse is passionate and is committed to provide a high level of patient care and counseling patients enrolled in the Medication Therapy Program. The ideal candidate has great communication skills, problem solving skills, and must be self‑motivated. This person will be driven to help team members to achieve the mission of providing high level of care to patients. Must reside within a commutable distance of Cary, NC.

Shift Information

Cary, NC – Monday‑Friday from 9am‑6pm EST. The nurses are required to report to the office twice a week. One rotating Saturday per quarter.

Key Responsibilities

• Counsel and educate new/existing patients on specialty drug therapies.
• Adherence to contracted and accrediting regulations as indicated by drug specification.
• Complete, thorough and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations.
• Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence.
• Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities.
• Specialty drug verification and education.
• Provider/patient conduit to support therapeutic longevity.
• Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration.
• Maintenance of patient demographic records, medical history and records in accordance to federal HIPAA standards.
• Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs.

Minimum Requirement

• Degree or equivalent and typically requires 4+ years of relevant experience.
• Education: Associates, Bachelor, or higher degree in Nursing or accredited nursing diploma.
• License: Registered Nurse with current unrestricted compact state license or primary NC licensure.

Critical Skills

• 4+ years of nursing experience with at least 1 year of acute, inpatient care preferred.
• Ability to obtain licensing in all states and United States territories serviced within 3 months of employment through Biologics supported programming (minimal application guidelines apply) specifically California (College Level Microbiology with Lab required).
• Strong Computer skills, including e‑mail, word processing, spreadsheet, and web‑based programs.
• Effective verbal and written communication, experience with motivational interviewing preferably.
• Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations.

Physical Requirements

Large percentage of time spent performing computer‑based work is required.

Work Arrangement

Hybrid position, 2 Office days required.

Compensation

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities may be offered.

Our Base Pay Range for this position $32.78 - $54.64

Equal Employment Opportunity Statement

McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.

For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail].

Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Join us at McKesson! McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.