Clinical Case Educator - Rare Disease

McKesson Corporation; Cary (NC); Hybrid; USD 45,157 - 75,272; Full time

Job summary

McKesson Corporation seeks a Clinical Case Educator in Cary, NC to provide high-level patient care and counseling in the Medication Therapy Program. The ideal candidate should have a nursing degree and at least 4 years of experience, including acute care, with strong communication and problem-solving skills.

This hybrid role requires attendance at the office twice a week and involves counseling patients, documenting care accurately, and adhering to health standards. A compact state RN license is required for this position.

Qualifications

• 4+ years of nursing experience with at least 1 year of acute, inpatient care preferred.
• Ability to obtain licensing in all states and territories serviced within 3 months of employment.
• Strong Computer skills, including e-mail, word processing, spreadsheet, and web-based programs.

Responsibilities

• Counsel and educate new/existing patients on specialty drug therapies.
• Complete accurate documentation utilizing good documentation practices.
• Identify and report adverse events and product complaints to authorities.

Skills

Excellent communication skills

Problem-solving skills

Computer skills

Motivational interviewing

Education

Associates, Bachelor, or higher degree in Nursing

Job description

Purpose

The Clinical Case Educator is an important role in our team. The nurse is passionate and is committed to provide a high level of patient care and counseling patients enrolled in the Medication Therapy Program. The ideal candidate has great communication skills, problem solving skills, and must be self‑motivated. This person will be driven to help team members to achieve the mission of providing high level of care to patients.

Location / Residency Requirement

Must reside within a commutable distance of Cary, NC.

Shift Information

• Cary, NC – Monday‑Friday from 9am-6pm EST and one night per week rotating to work 11-8pm.
• The nurses are required to report to the office twice a week.
• One rotating Saturday.
• PTO blackout dates around major holidays.

Key Responsibilities

• Counsel and educate new/existing patients on specialty drug therapies.
• Adherence to contracted and accrediting regulations as indicated by drug specification.
• Complete, thorough and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations.
• Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence.
• Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities.
• Specialty drug verification and education. Provider/patient conduit to support therapeutic longevity.
• Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration.
• Maintenance of patient demographic records, medical history and records in accordance to federal HIPAA standards.
• Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs.

Minimum Requirements

Degree or equivalent and typically requires 4+ years of relevant experience.

Education

Associates, Bachelor, or higher degree in Nursing or accredited nursing diploma.

License

Registered Nurse with current unrestricted compact state license or primary NC licensure.

Critical Skills

• 4+ years of nursing experience with at least 1 year of acute, inpatient care preferred.
• Ability to obtain licensing in all states and United States territories serviced within 3 months of employment through Biologics supported programming (minimal application guidelines apply) specifically California (College Level Microbiology with Lab required).
• Strong Computer skills, including e-mail, word processing, spreadsheet, and web‑based programs.
• Effective verbal and written communication, experience with motivational interviewing preferably.
• Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations.

Physical Requirements

• Large percentage of time spent performing computer‑based work is required.
• Hybrid position‑Office days required.

Base Pay Range

$32.78 - $54.64 per hour.

Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.