Clinical Care Manager/ Case Manager (Cook County)

Kennethyoung; Mount Prospect (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Kenneth Young Center seeks a Clinical Care Manager to oversee and manage care services for individuals transitioning from nursing facilities. This full-time role includes conducting assessments, creating individualized service plans, and collaborating with multidisciplinary teams to ensure the best outcomes for clients. Candidates should possess a Master's degree in a relevant field and experience with mental health challenges.

Benefits

403(b) plan with matching

Medical, Dental, and Vision Insurance

Paid Time Off and Holidays

Incentive and annual bonus potential

Participation in PSLF program

Qualifications

• Preferred 2 years working with adults with serious mental illness.
• Experience in non-traditional treatment environments preferred.
• Valid IL Driver’s License and access to a reliable vehicle required.

Responsibilities

• Provide clinical oversight and case management for clients transitioning from nursing facilities.
• Create comprehensive wrap-around service plans focusing on client needs.
• Conduct assessments and provide direct services to address trauma and substance use.

Skills

Mental health coordination

Team collaboration

Advocacy

Crisis intervention

Assessment skills

Education

Masters Degree in Social Work, Psychology, Counseling

Tools

Electronic Health Record systems

Microsoft Word

Microsoft Excel

Job description

Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities.

Kenneth Young Center offers a robust benefit package that is highly competitive to the market and offers all full-time employees the following:

• 403(b) plan with organizational matching
• Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
• Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
• Long Term and Short Term Disability (BCBS), no cost to employee
• Flexible Spending Account (with annual rollover)
• Basic life insurance (50k) paid for by the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
• Incentive program with potential for quarterly bonuses
• Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
• Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To further promote an active and healthy work/life balance, KYC also offers a generous amount of paid time off and staff holidays.

• 4 weeks of Paid Time Off (With increases based on seniority)
• 8 Paid Organization-Wide Holidays
• 3 Personal Floating Holidays annually

Job Scope: Clinical Care Managers provide clinical oversight and case management services to Colbert and Williams class members transitioning out of nursing facilities in the Northwest Suburbs and Lake County. Facility locations are dependent on assignment. Provide assessment, care coordination, and clinical community-based interventions for mental health and/or physical health needs. Create comprehensive wraparound service plans and coordinate and monitor services. Treatment services are delivered at flexible times that meet clients’ needs and in settings that offer the best potential for positive outcomes, including in hospital and nursing home centers, in-home, and in community-based settings. *Facility assignment primarily in the Northwest Suburbs of Cook County with Colbert class members or Lake County with Williams class members*

Program/Clinical Responsibilities

• Meet regularly with Class Members at assigned nursing facilities in Chicagoland, primarily in Northwest Suburbs
• Oversee and coordinate all service activities for Colbert and Williams Class Members transitioning out of nursing facilities
• Take initiative and be accountable for and manage all aspects of transition, including being able to navigate changes at the system or individual level and advocate for Class Members and resolve conflicts
• Complete referral and intake into Mental Health services at KYC
• Provide comprehensive, integrated assessments and integrate all facets of clients’ lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use/abuse issues, spiritual, community-integration, and housing needs
• Create comprehensive wraparound service plans for class members, using input from Class Members, SMHRF/NF staff, family and guardians while focusing on a Class Members needs, desires, and preferences
• Communicate clearly with interdisciplinary team, Class Member, supports and providers to ensure working together on service goals
• Provide direct service including skill building for Activities of Daily Living and individual treatment to address trauma, substance use, and other areas
• Provide post-transition monitoring to Class Members for 18 months and meet minimum in-person visit schedule to ensure all services are being accessed and delivered

Administrative Responsibilities

• Identify and complete written reports to IDHS on adverse incidents involving Class Members post-transition
• Complete transition checklist to ensure all required activities have been completed
• Build and maintain relationships with nursing facility staff to facilitate access to information and class member involvement in comprehensive transition program
• Participate in team meetings in order to coordinate and support pre-transition and post-transition efforts
• Complete all clinical documentation and required reports in an accurate and timely manner
• Interpret and communicate, at the service delivery level, Center policies and procedures
• Meet or exceed productivity target
• Participate in orientations, all staff trainings, and training and development seminars
• Submit, in a timely and accurate fashion, schedules, timesheets, mileage and other reports required by the Center’s policies and procedures
• Masters Degree from an accredited College or University in Social Work, Psychology, Counseling or closely related discipline preferred (Qualified Mental Health Professional (QMHP) under Illinois Rule 132/140). Bachelor’s degree with significant clinical experience may be considered.
• Preferred 2 years of experience working with adults with serious mental illness and/or chronic health conditions or complex physical health and mobility needs
• Preferred 1 year experience working in non-traditional treatment environments i.e. in-home, residential, nursing facility, hospital, community settings
• Applicant must have a valid IL Driver’s License, proof of insurance, and daily access to a reliable well-maintained vehicle
• Preferred knowledge of Olmstead Colbert and/or Williams Consent Decrees
• Basic computer and smartphone proficiency, knowledge of Word, Excel, typing skills, and internet skills; ability to learn and use team collaboration tools (ex. Teams, Slack, etc), and Electronic Health Record systems

Schedule

• Full-time, Salary, Exempt, 37.5 hours per week.
• Ability to work a schedule in response to the needs of the target population (occasional evening and/or Saturdays)

Kenneth Young Center is an Equal Opportunity Employer